San Agustinillo Tonameca . calle principal s/n col centro, 70947 San Agustinillo, Mexico
#22 of 25 hotels in San Agustinillo
Guests' ChoiceBased on 59 hotel reviews
7.3Cleanliness
7.4
Comfort
7.2
Location
8.8
Facilities
6.8
Staff
7.5
Value for money
6.9
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 March 2024
Patrick
IrelandNot much. A bit dated but everything worked.
Location very walkable and quiet
Stayed in February 2024
Reviewed: 9 February 2024
Barbara
United StatesIts right on the main street through the village so traffic noise begins around 6am. Could have provided more/better utensils (e.g. a coffee pot!) and trash cans with lids.
Lovely location right on the beach. Always something going on there: surfers, boats going out whale-watching, fishermen. The hammock was great. Friendly, helpful staff and a good restaurant. We opted for a suite with a kitchenette which gave us more flexibility.
Stayed in February 2024
Reviewed: 5 February 2024
Karen
United StatesLocation and hospitality!
Stayed in January 2024
Reviewed: 31 January 2024
Jenny
United StatesNot the cleanest room ever, and would have appreciated air conditioning.
Location was unbeatable! Loved the deck overlooking the beach.
Stayed in January 2024
Reviewed: 21 January 2024
Charlotte
United KingdomRooms are basic but fine, you are paying for the location. We had noisy neighbours after 11 one night on the shared space and nobody from the hotel said anything. The noise also carried from a beach party.
Right on the beachfront. After a frosty start the owner warmed up a bit and organised a taxi to the airport in the early hours. The food is decent.
Stayed in January 2024
Reviewed: 7 January 2024
Pauline
FranceNo dedicated outdoor space for guests.
Super location. Great view.
Stayed in December 2023
Reviewed: 28 December 2023
Tyson
United StatesNo hot water
Stayed in December 2023
Reviewed: 12 December 2023
Philipp
United StatesIf you book here, you got to be aware that not every room is on the side by the beach. Staff is extremely hard working, serving a busy restaurant and managing the rooms. Got a say, I was impressed by how our check in person did like 5things at once. Everyone was sweating…
We had an amazing room, mid floor with a balcony overlooking the beach. Great tile work on floors, charming vintage wood work closets. Funky vintage lights. Cute overall. Even the key chain was artsy.
Stayed in December 2023
Reviewed: 3 August 2023
Andre
MexicoThe room has a little tiny old AC that doesn’t get the room cold.
I like the location. it’s across the street from the beach. Their restaurant has a nice view and the prices are not too expensive.
Stayed in August 2023
Reviewed: 26 July 2023
Naylor
United KingdomA bit rustic.
Great location right next to the beach, great views.
Stayed in July 2023
Reviewed: 13 April 2023
Jim
United StatesThis hotel perfectly met our expectations and there were no faults or things that we didn't like.
This hotel has a beachside and an across the street facility. The beachside rooms are all overlooking the ocean and in my opinion a great value. You can watch the big waves breaking and people surfing plus some sunset views. Our room was clean and large and exactly what we expected. It's not a resort or fancy accommodation, but that is what we were looking for. It has good WFi. Mary restaurants are nearby and it's very easy to hail a Collectivo or Taxi.
Stayed in March 2023
Reviewed: 6 March 2023
Tony
United Kingdomno glass for water
location
Stayed in March 2023
Reviewed: 15 January 2023
Terrie
CanadaNo safe or lockbox in the room. Old style window A/C is noisy. The hotel is in need of updating - new bathroom sinks and faucets (current ones leak), better towels. Soap is provided. No shampoo or hairdryer so bring your own.
The location on the beach is perfect and the reason we return. The restaurant is good, staff are nice. Some rooms have a fridge. Hot water is good. Beds are comfortable. We’ve stayed multiple times.
Stayed in January 2023
Reviewed: 29 December 2022
Terrie
CanadaFor the price charged, this hotel could use a lot of sprucing up. Sink was cracked, towels are thin, lots of dust under the bed, no safe, window screens are torn.
Located right on the beach. Good restaurant and nice staff. Air conditioning. Comfortable king bed.
Stayed in December 2022
Reviewed: 19 March 2022
Kenneth
Mexicothey inform you after you arrive that they won’t give you the room you booked until the next day with a lame excuse of animal damage and no real apology. we have been there many times so we could see that they had someone else booked in the room even tho we booked it over a month before. indifferent staff no one offered to carry bags up three flights of stairs. the apartment rooms on the third floor aren’t up to par in so many ways and very hot with an inadequate air conditioner especially compared to regular rooms. very rough attic type rooms fine if they weren’t $100.00
location location location. the decks over looking the beach have incredible views and the restaurant is reasonable and good. the two deluxe king rooms with private balconies are nice rooms
Stayed in March 2022
Reviewed: 8 February 2022
Suzanne
United StatesThe windows looking out over the terrace were really dirty. The staff was at times impersonal. The available chairs and tables for enjoying the beach were very close to the restaurant. The chairs and tables out on the beach did not belong to the hotel and cost extra, even though they were in front of it. This seemed odd to me.
The location is great. Right by the beach. The room was nice and balcony terrace outside the room was really nice.
Stayed in February 2022
Reviewed: 13 March 2024
Stephanie
MexicoI booked a stay last Friday-Sunday. I made the reservation Friday night, and management rejected my check-in request—I was arriving +3 hours from making the reservation online. My check-in time was rejected, the property was closed down. And there was no way to get into my room for friday night. I had nowhere to go, and slept in my car that night on the street. I am still being charged for Friday night and this is not acceptable to me. Please return my money for Friday night since you provided no services to me, and you lost nothing. I should not have to pay $1000 mxn to sleep outside the hotel in my car.
Location was good. Service was terrible. They locked me out Friday night, and still charged me for staying there.
Stayed in March 2024
Reviewed: 20 February 2024
Richard
CanadaHot on the 3rd floor very small unit
Food was good Location good
Stayed in February 2024
Reviewed: 27 January 2024
William
United StatesLocation and friendliness
Stayed in January 2024
Reviewed: 18 October 2023
Adam
New ZealandThey sold me a room with air conditioning that doesn't have air conditioning both the owners & management know this & they don't offer money back the just sell you a lie
Close to the beach with beach access
Stayed in October 2023
Reviewed: 4 April 2023
C
CanadaBookings.com overcharged me by advertising the cost of the room in Canadian dollars, and when I had agreed to the payment, they charged me in US dollars. Not as advertised. I will not use bookings.com again.
Everything was great.
Stayed in March 2023
Reviewed: 21 March 2023
Carlos
Mexicoroaches in bathroom
location
Stayed in March 2023
Reviewed: 8 March 2023
Pierre
AustriaTOTAL FRAUD. We booked this accommodation because of its location as displayed on the map on booking, but once we arrived the host sent us to another building. I told the host that this was not what we booked and she told me that it booking faults not hers. I booked this accommodation because of its location and I would not have done it if I would have known that I would be sent somewhere else.
Nothing.
Stayed in January 2023
Reviewed: 6 March 2023
Bernard
CanadaAt 40 pesos a cup of coffee, complimentary second refill would be nice.
Breakfast was very good, coffee excellent as it comes from their coffee plantation.
Stayed in March 2023
Showing 1 – 25
Aqaba, Jordan
Nadi, Fiji
Jambiani, Tanzania
Vada, Italy
Austin, USA
Gemmrigheim, Germany
Wakaf Baharu, Malaysia
Tartu, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content