Nothing

I love how big the room was and the room service was amazing!

Stayed in May 2024

The pool and the breakfast buffet

Stayed in April 2024

The place is a bit dated and needs some paint and newer pool towels, but it does not take away from the pleasant experience.

Plaza Camelinas is a very nice hotel, with very clean and spacious rooms and a very nice garden and pool area. The staff is very friendly and accommodating and the food in the restaurant is delicious. They do have free off street parking on site and AC.

Stayed in April 2024

Excelente servicio.

Stayed in March 2024

The pool was good for the kids and the little playground was also used intensively. The entire hotel is a pleasant place to spend a weekend.

Stayed in March 2024

Is a little old but is good to sleep.

Location is good even with the road works.

Stayed in February 2024

Everything was awesome and beyond my expectations. Price Considering the facilities and the location, I would think the price would be way more expensive. I paid less than what I budgeted. Location This hotel is not downtown Queretaro, but it is quite close. In my case, for the purpose of my trip, the location was perfect. Some places that are around the hotel: IMSS, Plaza Galerías (this is a mall), Cinépolis (movie theatre) and plenty of restaurants. Parking When you arrive to the hotel, there is room for you to park and safely unload your stuff, there is people that can help with this too. They have valet parking, but you can also park your car yourself. There are plenty of spots, and it's roofed so you won't get get and your car won't be under the sun. The parking lot is connected to the building and secure. Desk The check-in process was pretty fast, and the personnel were very nice. Special needs Every area of the hotel has ramps and elevators, so there are no constraints for wheelchairs, which is awesome. Room We got a room with two double beds and it was pretty spacious. It was my mom and I, unfortunately, we don't know how to travel lightly, but we didn't feel crowded at all. The room we got had view to the garden and it was very pretty. Extra points for: having a full-size mirror, a desk and chair in case you bring your laptop, USB ports and outlets in the middle of both beds, having a light aside from the night lamps, iron table and iron, hairdryer in the bathroom, kleenex. Pool We didn't get in the pool, but it was very clean. Garden Definitely one of the best parts of the hotel is the garden, they have a variety of plants and they take good care of it. Restaurant They are open from 7 am to 11 pm Mon - Fri and 8 am to 11 pm Sat - Sun. For breakfast have two options: buffet or menu. We got the buffet and the food was pretty tasty, great price.

Stayed in February 2024

I cannot come there at the moment not clear how to avoid construction

Restaurant open late and they stay friendly

Stayed in December 2023

The room had nice views however the windows were dirty. The prices at the restaurant were expensive. The receptionists were careless About 20 min drive from the center of the city

Very nice hotel to stay at. The facilities were nice, the pool was nice, and the king-sized bed. Close to a mall.

Stayed in January 2024

Nothing

It's a perfect hotel...

Stayed in October 2023

Construction outside

Good location. Nice restaurant

Stayed in September 2023

Staff at reception at 14:30

Plase in general

Stayed in September 2023

Little feedback, front desk agents could explained a little bit better about the hotel amenities, such as timing and location for the pool and breakfast, as well as explaining about the pool towels. Other than that, everything was great. An amazing stay.

Beautiful hotel with beautiful garden areas, pool was small but heated which was great to be able to swim early before leaving. Little playground very convenient for family with kids. Rooms were very spacious and clean, beds were comfortable. The security manager was very kind and courteous, always making sure we have everything we need.

Stayed in June 2023

The construction on the main highway makes the area a little difficult to access and move around in, but when it’s finished the area should be back to normal.

Great place to stay while you’re in Querétaro.

Stayed in June 2023

Needs paint in the rooms. Cleaning staff SUPER annoying in the mornings to kick us out.

Restaurant service is best - love the Sunday AM buffet. Bed comfortable. Nice TV with Netflix.

Stayed in March 2023

the rooms are way too old

Stayed in May 2023

good

Stayed in February 2023

Bathroom needs renovation

The young people in front of the stage can speak English, which helped a lot

Stayed in January 2023

Las habitaciones

La alberca

Stayed in October 2022

Housekeeping was absolutely terrible. Walls & floor very dirty. Poor paint - can the hotel not fix all these simple issues? Neighbours very noisy.

Good restaurant food, nice pool, comfortable bed & shower. Loved the food room service.

Stayed in November 2022

None

The location of the hotel and staff interaction. The breakfast was excellent with lots of choices

Stayed in September 2022

The staff never told me how to arrive to my room from the Parking slots

It's a big hotel, very clean the rooms, great swimming pool and restaurant

Stayed in September 2022

room was noisy due to people yelling in hallway at night

staff

Stayed in July 2022

the beds were not so confortables.

the Pool, amenities

Stayed in August 2022