Avenida Tulum con Avenida Uxmal Lote 19. Sm 23, 77500 Cancún, Mexico
#192 of 208 hotels in Cancún
Guests' ChoiceBased on 438 hotel reviews
6.7Cleanliness
6.8
Comfort
6.8
Location
8.7
Facilities
6.6
Staff
7.5
Value for money
6.9
Free WiFi
7.9
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End of dialog contentReviewed: 19 July 2022
Stephanie
Franceit’s a little bit faded…. a little bit of renovation might help but good value.
it’s was a bit old but nice for a night. and people were lovely.
Stayed in July 2022
Reviewed: 9 July 2022
Michael
United Statesits much better if they have small refrigerator in rooms
it was fantastic , crew are all nice and have good attitudes
Stayed in July 2022
Reviewed: 2 July 2022
Christian
Mexico- I was assigned a room that had not been cleaned (bed was not made, the complimentary water bottles were emptied, the thrascan was filled, etc. Disgusting!) - My new room was quite good, but the sewage smell that emerged in the night was very bad. - The mattresses of my bed were way too soft for my linking - You hear everything that happens in neighboring rooms. Not good for getting a good night's sleep.
- Very close to the ADO central bus station. - Check out at 1 pm.
Stayed in June 2022
Reviewed: 16 May 2022
Kathryn
United Kingdomthe rooms could do with being renovated. I had a pool side room and it was quite noisy at night.
location for the bus was excellent rooms were clean safe
Stayed in May 2022
Reviewed: 13 May 2022
Andreea
United KingdomMouldy walls and dirty worn out AC unit, definitely got a feel that it hasn’t been updated or deep cleaned in years; sooo much humidity in the room. Keys would stop working on a daily basis. Restaurant staff seemed lost although food was good.
Spacious room, large beds. Amazing central location right next to ADO bus terminal. Nice clean pool and pool area.
Stayed in May 2022
Reviewed: 2 May 2022
Stef657
United KingdomThe room was very basic, no frills a bit like a motel. Fine for a stop over but I wouldn't choose to stay longer.
Right next to the ADO so great for a nights stay. The hotel pool looked nice (didn't have a chance to use it). Bedroom was clean, hot water and the basic facilities needed. Cheap and simple.
Stayed in April 2022
Reviewed: 22 April 2022
Shirley
BelizeThere were no face cloths and the toilet leaked. Towels looked very ragged and pillows were very lumpy and poor .
We only had toast and coffee, but was fine.
Stayed in April 2022
Reviewed: 3 April 2022
Diana
United KingdomSheets were a little worn and pillows a little lumpy and there were a few ants in the room but otherwise it was quiet and a good overnight pitstop for a next-morning bus.
Perfect for an overnight stay with bus transits. I flew into Cancun in the evening and had an early bus the next morning. This was the perfect place to stay with the bus station right across the road. It was very safe and clean and the staff were warm and friendly. You could have a dip in the pool if you want to. Reception staff were super friendly and helpful (above expectations). There was a 7/11 next door for bus snacks and a great fresh and cheap taco place place a couple of doors down.
Stayed in March 2022
Reviewed: 3 April 2022
Dana
United StatesI didn't like that I couldn't connect to wifi in my. room. I had to go out in the hall to get a connection. Also, my phone didn't work.
I like that the hotel was right across the street from the bus station. I traveled from Merida to Cancun by bus and I needed an easy transition since I am handicaapped. The attendant at the bus station just carried my luggage across the street. Easy.
Stayed in April 2022
Reviewed: 31 March 2022
Hilary
MexicoThe hotel is getting a bit shabby. It needs a bit of an update.
The hotel is downtown, right across from ADO, so perfect if you need to travel to the airport or are going on from Cancun. Also, the staff is exceptionally friendly, especially the waiters in the dining room.
Stayed in March 2022
Reviewed: 30 March 2022
Gary
United Statespoorly lit room and no view
Pool and location
Stayed in March 2022
Reviewed: 29 March 2022
Richard
United KingdomRooms are a bit basic. TV channels are limited.
The ideal hotel if you are arriving at or departing from the ADO Bus station which is literally across the road 50m away. A good value breakfast served in a pleasant dining room with peacocks wandering around.
Stayed in March 2022
Reviewed: 21 March 2022
Andra-paula
United Kingdomnot very clean, the room needs renovations. couldn’t close the window as it was broken. the staff doesn’t speak english
good location, nearby bus station and a nice pool
Stayed in February 2022
Reviewed: 19 March 2022
Spence
United Statesbreakfast was weak
pool, garden and location to the ADO bus station
Stayed in March 2022
Reviewed: 19 March 2022
Wesley
CanadaThe hotel has seen better times
Good location close to bus station
Stayed in March 2022
Reviewed: 15 March 2022
Linda
Czech RepublicHotel is conveniently located next to the ADO bus station where bus from airport arrives. Thanks to 24h open reception we could check-in past 22:00 and continue our trip next day from ADO bus station. Hotel was good value for the money with friendly staff and chilled vibes.
Stayed in March 2022
Reviewed: 11 March 2022
Ellie
United KingdomMould in room.
Location to bus station. Covid safety was good. Big room.
Stayed in February 2022
Reviewed: 5 March 2022
Anne
CanadaA bit noisy
Good location Nice swimming pool and gardens Nice cooked breakfast
Stayed in March 2022
Reviewed: 2 March 2022
Kris
Canadaroom 138
room 138 needs a little loving care, it was not appealing we stayed in room 206 on Sep 14 and it was very nice
Stayed in March 2022
Reviewed: 1 March 2022
David
United StatesThe place is a bit dated. I have to say that the tiles in the room and down by the pool and in public walking areas are slicker than ice in the prairie sunshine when the tiles are wet. I mean - I have never been on such slippery tiles. Also, skip the breakfast; since when is sausages replaced with hotdogs okay?
This place is best used the night after you fly in or the night before you fly out. This facility is right across the road from the bus station. This makes the place ideal IF you are using the bus station to go on further after landing at Cancun International. Otherwise, it is a clean enough area with lots of food options.
Stayed in January 2022
Reviewed: 17 February 2022
Stephen
Germanylocation
Stayed in November 2021
Reviewed: 5 February 2022
George
United Statesold and not very friendly staff
location.
Stayed in January 2022
Reviewed: 5 February 2022
Russell
GuatemalaThis is my go to hotel. Great location for transiting, close to bus close to ferries.
Stayed in February 2022
Reviewed: 4 February 2022
Marjan
Netherlandsthere are different parts of the hotel. This time we stayed at the left side which is very old and oldfashioned. The other part of the hotel is much better
Stayed in January 2022
Reviewed: 2 February 2022
Michael
United KingdomBreakfast was 10 GBP but was eggs or fruit. Pointless really
Opposite bus terminal.
Stayed in January 2022
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