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Reviews of Hotel Plaza Caribe 4 stars

Avenida Tulum con Avenida Uxmal Lote 19. Sm 23, 77500 Cancún, Mexico

#192 of 208 hotels in Cancún

Guests' Choice

Review score

Based on 438 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    8.7

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 19 July 2022

    7.0
    it’s exactly what expected. nice.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    it’s a little bit faded…. a little bit of renovation might help but good value.

    it’s was a bit old but nice for a night. and people were lovely.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    8.0
    it was nice staying, down side no refrigerator in room
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    its much better if they have small refrigerator in rooms

    it was fantastic , crew are all nice and have good attitudes

    Stayed in July 2022

  • Reviewed: 2 July 2022

    6.0
    Not the best option... sorry!
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    - I was assigned a room that had not been cleaned (bed was not made, the complimentary water bottles were emptied, the thrascan was filled, etc. Disgusting!) - My new room was quite good, but the sewage smell that emerged in the night was very bad. - The mattresses of my bed were way too soft for my linking - You hear everything that happens in neighboring rooms. Not good for getting a good night's sleep.

    - Very close to the ADO central bus station. - Check out at 1 pm.

    Stayed in June 2022

  • Reviewed: 16 May 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms could do with being renovated. I had a pool side room and it was quite noisy at night.

    location for the bus was excellent rooms were clean safe

    Stayed in May 2022

  • Reviewed: 13 May 2022

    7.0
    mixed feelings
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Mouldy walls and dirty worn out AC unit, definitely got a feel that it hasn’t been updated or deep cleaned in years; sooo much humidity in the room. Keys would stop working on a daily basis. Restaurant staff seemed lost although food was good.

    Spacious room, large beds. Amazing central location right next to ADO bus terminal. Nice clean pool and pool area.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic, no frills a bit like a motel. Fine for a stop over but I wouldn't choose to stay longer.

    Right next to the ADO so great for a nights stay. The hotel pool looked nice (didn't have a chance to use it). Bedroom was clean, hot water and the basic facilities needed. Cheap and simple.

    Stayed in April 2022

  • Reviewed: 22 April 2022

    7.0
    We like staying here. So very convenient to the bus station for early morning commutes.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no face cloths and the toilet leaked. Towels looked very ragged and pillows were very lumpy and poor .

    We only had toast and coffee, but was fine.

    Stayed in April 2022

  • Reviewed: 3 April 2022

    6.0
    Great location for the bus - safe, clean and good value.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Sheets were a little worn and pillows a little lumpy and there were a few ants in the room but otherwise it was quiet and a good overnight pitstop for a next-morning bus.

    Perfect for an overnight stay with bus transits. I flew into Cancun in the evening and had an early bus the next morning. This was the perfect place to stay with the bus station right across the road. It was very safe and clean and the staff were warm and friendly. You could have a dip in the pool if you want to. Reception staff were super friendly and helpful (above expectations). There was a 7/11 next door for bus snacks and a great fresh and cheap taco place place a couple of doors down.

    Stayed in March 2022

  • Reviewed: 3 April 2022

    6.0
    I would use this hotel again just for the location.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    I didn't like that I couldn't connect to wifi in my. room. I had to go out in the hall to get a connection. Also, my phone didn't work.

    I like that the hotel was right across the street from the bus station. I traveled from Merida to Cancun by bus and I needed an easy transition since I am handicaapped. The attendant at the bus station just carried my luggage across the street. Easy.

    Stayed in April 2022

  • Reviewed: 31 March 2022

    6.0
    Good for the price.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The hotel is getting a bit shabby. It needs a bit of an update.

    The hotel is downtown, right across from ADO, so perfect if you need to travel to the airport or are going on from Cancun. Also, the staff is exceptionally friendly, especially the waiters in the dining room.

    Stayed in March 2022

  • Reviewed: 30 March 2022

    8.0
    perfect for my lunch be day layover
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    poorly lit room and no view

    Pool and location

    Stayed in March 2022

  • Reviewed: 29 March 2022

    8.0
    Ideal for ADO Bus transits
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Rooms are a bit basic. TV channels are limited.

    The ideal hotel if you are arriving at or departing from the ADO Bus station which is literally across the road 50m away. A good value breakfast served in a pleasant dining room with peacocks wandering around.

    Stayed in March 2022

  • Reviewed: 21 March 2022

    6.0
    the hotel should be renovated
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    not very clean, the room needs renovations. couldn’t close the window as it was broken. the staff doesn’t speak english

    good location, nearby bus station and a nice pool

    Stayed in February 2022

  • Reviewed: 19 March 2022

    8.0
    we were pleasantly surprised by how beautiful the grounds and the pool was. the location across the street from ADO is
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was weak

    pool, garden and location to the ADO bus station

    Stayed in March 2022

  • Reviewed: 19 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has seen better times

    Good location close to bus station

    Stayed in March 2022

  • Reviewed: 15 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is conveniently located next to the ADO bus station where bus from airport arrives. Thanks to 24h open reception we could check-in past 22:00 and continue our trip next day from ADO bus station. Hotel was good value for the money with friendly staff and chilled vibes.

    Stayed in March 2022

  • Reviewed: 11 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mould in room.

    Location to bus station. Covid safety was good. Big room.

    Stayed in February 2022

  • Reviewed: 5 March 2022

    8.0
    Not bad
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy

    Good location Nice swimming pool and gardens Nice cooked breakfast

    Stayed in March 2022

  • Reviewed: 2 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    room 138

    room 138 needs a little loving care, it was not appealing we stayed in room 206 on Sep 14 and it was very nice

    Stayed in March 2022

  • Reviewed: 1 March 2022

    7.0
    Dated BUT great location to use for one night.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The place is a bit dated. I have to say that the tiles in the room and down by the pool and in public walking areas are slicker than ice in the prairie sunshine when the tiles are wet. I mean - I have never been on such slippery tiles. Also, skip the breakfast; since when is sausages replaced with hotdogs okay?

    This place is best used the night after you fly in or the night before you fly out. This facility is right across the road from the bus station. This makes the place ideal IF you are using the bus station to go on further after landing at Cancun International. Otherwise, it is a clean enough area with lots of food options.

    Stayed in January 2022

  • Reviewed: 17 February 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in November 2021

  • Reviewed: 5 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    old and not very friendly staff

    location.

    Stayed in January 2022

  • Reviewed: 5 February 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is my go to hotel. Great location for transiting, close to bus close to ferries.

    Stayed in February 2022

  • Reviewed: 4 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    there are different parts of the hotel. This time we stayed at the left side which is very old and oldfashioned. The other part of the hotel is much better

    Stayed in January 2022

  • Reviewed: 2 February 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Breakfast was 10 GBP but was eggs or fruit. Pointless really

    Opposite bus terminal.

    Stayed in January 2022

Showing 76 – 100

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