1 Avenida Norte Esquina 16 Norte Bis, 77710 Playa del Carmen, Mexico
#18 of 240 hotels in Playa del Carmen
Guests' ChoiceBased on 167 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.3
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 21 May 2024
Derrick
United Statesthe location is in a quiet area
Stayed in May 2024
Reviewed: 17 May 2024
Laura
SwitzerlandYou have to call the reception to get a box connected to your tv in case you wanna watch it. Nothing that cannot be solved specially if you are there to enjoy the country and not the tv :)
Delightful stay. The coffee place near by is very convenient in case you do not want to enjoy breakfast at the hotel (Carlota Bakery)
Stayed in May 2024
Reviewed: 17 May 2024
Rene
United KingdomAir conditioned room and great staff
Stayed in May 2024
Reviewed: 16 May 2024
Derrick
United Statesquite and calm. I meet a couple who owns one of the condos whos been here for 17 yrs and comes to find out we both live in the same area in the u.s
there was a nice surprise when I entered my condo
Stayed in May 2024
Reviewed: 10 April 2024
Celeste
United StatesNothing
This property is small and exceeded my expectations! So accommodating and beautiful! The ground were kept PERFECT, and honestly can’t wait to come back!! Also centrally located, and even though centrally located, it was quiet it was absolutely perfect!
Stayed in April 2024
Reviewed: 23 March 2024
Marilyn
CanadaNoise at night Beds not so comfortable
Spacious Great kitchen Great balcony Great pool Nice and clean Well located
Stayed in March 2024
Reviewed: 13 March 2024
Mcdaniel
United StatesThere aren't any restaurants on the property, but there were several great restaurants right outside the front door. The closest beach wasn't the best, but Playa Mamita was only a few blocks away, and it was a beautiful, level, scenic walk. There were also tons of beach clubs there where you could get cabanas and food at a very inexpensive cost.
The staff was amazing. The kids enjoyed the pool. The room was very spacious for our family of 4. I also liked that we were right in town and close to local shops and restaurants. Everyone in town was extremely friendly and we felt very safe.
Stayed in March 2024
Reviewed: 11 March 2024
Ailica
EstoniaN/A
I liked everything, the location is near 5 th avenue. Very clean and cozy. There are beautiful pool area as well.
Stayed in March 2024
Reviewed: 8 March 2024
Bailey
United StatesVery close to everything. Great facilities and great value
Stayed in February 2024
Reviewed: 4 March 2024
Christian
SwitzerlandReally spacious condo, well equipped, nice and central location
Stayed in February 2024
Reviewed: 2 March 2024
Natassia
United StatesNo washer machines on the grounds which isn’t ideal but we made it work!
Location, room, cleanliness, the people and safety!
Stayed in February 2024
Reviewed: 7 February 2024
Oscar
MexicoNo elevator
Location
Stayed in February 2024
Reviewed: 18 January 2024
Nathan
AustraliaThe amenities (gym, pool, room) were fantastic. The photos are exactly what it looks like. We stayed in one of the Penthouse rooms which also includes a rooftop with a hot tub. The hotel was professionally managed and everything we needed was provided and waiting in our rooms. The extras like including access to a brilliant gym, complimentary massages and discount on a number of restaurants in the area was also a great touch. Thank you for such a brilliant stay.
Stayed in January 2024
Reviewed: 14 January 2024
Burke
United StatesA little noisy at night from 5th avenue
Everything
Stayed in January 2024
Reviewed: 9 January 2024
David
GermanyNo beach :)
Everything!!
Stayed in January 2024
Reviewed: 9 January 2024
Vetere
United StatesSometimes the noise from the street was a little too loud late at night, however, it comes with the location. It’s totally bearable, however, if you’re a super light sleeper you might want to take melatonin.
Small amount of guests, always room at the pool/hot tub and lounge chairs
Stayed in January 2024
Reviewed: 8 January 2024
Christian
SwedenLoved everything <3 Great condo with fully equipped kitchen, amazing pool area with heated jacuzzi, great location, gym, parking and friendly hospitable staff! Very price worthy.
Stayed in January 2024
Reviewed: 28 December 2023
Jill
United StatesNothing
Clean, well designed, tasteful and cozy. Safe feeling
Stayed in December 2023
Reviewed: 10 December 2023
Lisa
United StatesNoise in middle of the night
Location Stayed here several times!!
Stayed in December 2023
Reviewed: 5 December 2023
Anca
United KingdomI can’t fault it.
Massive rooms. We had a 2 bed & 2 bath and it was very generous. Clean, kitchen fully equipped, AC in all the rooms, great big living room. Lovely pool and a couple of jacuzzis, great location.
Stayed in December 2023
Reviewed: 29 November 2023
Breanna
United StatesThis property is in a great location in the heart of Playa Del Carmen. Even though you’re in the middle of everything once exiting the condos, when you are inside it feels like you’re in a jungle paradise and not too much noise. The pool was great, the staff were great and the accommodations were incredible. We would stay here again in a heart beat.
Stayed in November 2023
Reviewed: 9 November 2023
Andrea
United StatesNo elevators, I am disabled and reserved a penthouse. This presented problems. Still worth the trouble. But if I had been in a wheelchair, this would have been impossible. As it was the staff ran my walker up and down the stairs 4 days in a row. They were very helpful.
Staff was really great, the whole place is high end luxurious and beautiful.
Stayed in November 2023
Reviewed: 7 November 2023
Melissa
United StatesOur microwave needed to be fixed a couple times; the beach club is not really in a beach that you can swim but on an area where boats park.
The location was fantastic and the place really well maintained and clean. Love the convenience of having a kitchen and a huge space.
Stayed in October 2023
Reviewed: 28 October 2023
Randal
United StatesThe ONLY thing I might change is the noise from the local clubs. Despite being a bit off 5th ave, it's a touch noisy. We had two bedrooms to choose from, so the more quite room made it tolerable. If you're cool w earplugs, etc, it should be fine.
I loved the layout of the property. The pool is smallish, but the design is super cool. There's so much vegetation that it feels you're walking through tropical jungle. Location is very centrally located, so you're close to everything. Staff was amazing and super helpful with travel planning, food, etc.
Stayed in October 2023
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