Blvd. Chahué no. 1000, 70989 Santa Cruz Huatulco, Mexico
#16 of 58 hotels in Santa Cruz Huatulco
Guests' ChoiceBased on 394 hotel reviews
8.8Cleanliness
8.9
Comfort
8.8
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
7.1
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End of dialog contentReviewed: 10 May 2024
Rocio
United StatesClean, variety of food, good location!!
Stayed in May 2024
Reviewed: 9 May 2024
Roanna
CanadaI stayed in the farthest room from the reception, ground level, but my wifi was spotty and non-existent in some moments and I had to walk outside to make calls or work on my computer. I did mention this to the owner so hopefully he can fix that because these days, wifi is paramount! Also in the past there have been issues getting hot water for the shower so they tend to be luke-warm at most. Othewrwise I would recommend this hotel to anyone who goes to Huatulco!
I travel to Huatulco for work 1-2 times/year and I always stay at Quinta Bella since the location cannot be beat and I over they years have gotten to know some of the staff including the owner who is always very welcoming!
Stayed in April 2024
Reviewed: 28 April 2024
Gisel
United StatesThe noise , about the remodeling was so annoying
The view, the pool , the food was very good
Stayed in April 2024
Reviewed: 28 April 2024
Connie
CanadaNo bloody fridge
Great location within walking distance to shopping and downtown
Stayed in April 2024
Reviewed: 26 April 2024
Carlos
MexicoLate check out not available
Service and location
Stayed in April 2024
Reviewed: 20 April 2024
Alexandra
CanadaWiFi was not reliable or strong! Linens were old. Air conditioning woke us in the night with a lot of noise sometimes
Pool was great. View incredible. Choice of restaurants fantastic and wonderful food and service. Close to La Crucecita town. Friendly staff and not too big. Close to beach and Santa Cruz
Stayed in April 2024
Reviewed: 19 April 2024
Catherine
CanadaYou could see it needed renovations the towels were old and grey lamp on only one night table.
The situation close enough to town on the beach quiet and not too big
Stayed in April 2024
Reviewed: 8 April 2024
John
United StatesBeds are not as comfortable but we could see them switching out a large number of them throughout the week. Water is not potable but you get daily water bottles at no charge.
Clean, centrally located to all the beaches and the town. Safe. Lots of wonderful food options onsite if you choose to stay close. Two pools that did not feel busy. No mad dash for pool side chairs in the morning.
Stayed in April 2024
Reviewed: 5 April 2024
Sandy
CanadaThe nightly entertainment they have is very loud. Makes it difficult to sleep if you have an early bedtime schedule
Staff and location are excellent
Stayed in April 2024
Reviewed: 24 March 2024
Maria
AustraliaGreat location
Stayed in March 2024
Reviewed: 11 March 2024
Antonio
Guatemalaa bit pricey for the room you get.
beachfront, awesome waiters at the restaurants, they have great restaurants at the hotel.
Stayed in March 2024
Reviewed: 8 March 2024
Margaret
CanadaThe rooms could use updating and the pillows in particular were just awful.
Great restaurants and location and pools.
Stayed in February 2024
Reviewed: 8 March 2024
James
United StatesWhile we were there we were interrupted by a kids birthday party and a Tupperware convention. Not sure if I liked the day passes of others coming to pool area that we paid for. Pool chairs as well as balcony chairs are very uncomfortable and new towels are needed.
The location was great for walking into town & Santa Cruz. The pool needed alittle more filtration during the day. The view of the beach is great but wish water wasn’t so rough.
Stayed in March 2024
Reviewed: 6 March 2024
Dean
CanadaBeds were uncomfortable and they lack attention to very minor details.
Very quiet, small enough for excellent service, fantastic beach front location and the food was exceptional.
Stayed in March 2024
Reviewed: 6 March 2024
Pam
CanadaPool and eatting establishements were excellent. Pool service, drinks and fish tacos were great! We went on a fishing trip and the Rustico prepared out fish in 3 different ways and exceeded our expentations!
Stayed in February 2024
Reviewed: 6 March 2024
Melissa
United StatesNo hot water, safe did not work.
Pretty room, fairly quiet except for construction, beautiful beach and pool, very clean.
Stayed in March 2024
Reviewed: 4 March 2024
Ian
Canadaroom
Stayed in December 2023
Reviewed: 1 March 2024
Teresa
CanadaA small fridge in room would be great
Pizza place and dinner at Aurora where great! Could always get chairs at pool or on the beach
Stayed in February 2024
Reviewed: 28 February 2024
Jeffrey
CanadaThe facility is getting a bit run down, the mirror in the bathroom was silvering. Our bedsheets and towels definably needed upgrading.
Location was good, restaurants on site were very good. The pool yard is lovely. Access to beach was great. Entertainment on the beach was a nice touch. It felt very secure.
Stayed in February 2024
Reviewed: 25 February 2024
Dianne
CanadaNo refrigerator in room. The deck chairs on the patio of the room were very uncomfortable and the lounge chairs around the pools were uncomfortable
Liked most everything about the hotel and staff
Stayed in February 2024
Reviewed: 21 February 2024
Kathy's
United StatesThe mattress, pillows, and sheets need to be updated. We had three different rooms and the pillows, mattress, and sheets were terrible in each room. The signs about not being able to bring any outside food or drink into the resort were insulting. We have never seen this before.
Beautiful pool, the food was excellent, the location is excellent. The front staff was very nice.
Stayed in February 2024
Reviewed: 19 February 2024
Janine
CanadaUnfortunately our air conditioner didn’t work for two days and our room was 32 degrees. Also one day the power was out for the entire day so we had no power or water.
Location is amazing. The restaurants are excellent and the staff are very helpful- especially the manager Aiden.
Stayed in February 2024
Reviewed: 17 February 2024
Maria
United StatesThe towels, mattresses and pillows desperately need to be changed. The mattress sank 3 to 4 inches, the bathroom door had water damage on the bottom, the pillows are chucks of foam. They are updating some rooms but should have done them all before putting up a new building.
Beautiful grounds, Rose did a wonderful job with entertainment. Restaurants had fantastic food.
Stayed in February 2024
Reviewed: 16 February 2024
Darlene
CanadaEvery night they had entertainment on the beach but it was always amplified and very loud. I loved having a balcony to sit outside on and enjoy the evening but with the music so loud I found I didn’t do that. We were there last year and they didn’t have so much entertainment. The bar staff would arrive at 6:30 am and turn on the music loud as well some days. Again, it made sitting on the balcony to enjoy the sunrise not as enjoyable.
Excellent location. We could walk to Santa Cruz and La Crucita easily.
Stayed in February 2024
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