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Reviews of Quinta Bella Huatulco 4 stars

Blvd. Chahué no. 1000, 70989 Santa Cruz Huatulco, Mexico

#16 of 58 hotels in Santa Cruz Huatulco

Guests' Choice

Review score

Based on 394 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 10 May 2024

    10
    Everything was excellent!!
    • Leisure trip
    • Couple
    • Deluxe King Room with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    Clean, variety of food, good location!!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room with Private Pool
    • Stayed 5 nights

    I stayed in the farthest room from the reception, ground level, but my wifi was spotty and non-existent in some moments and I had to walk outside to make calls or work on my computer. I did mention this to the owner so hopefully he can fix that because these days, wifi is paramount! Also in the past there have been issues getting hot water for the shower so they tend to be luke-warm at most. Othewrwise I would recommend this hotel to anyone who goes to Huatulco!

    I travel to Huatulco for work 1-2 times/year and I always stay at Quinta Bella since the location cannot be beat and I over they years have gotten to know some of the staff including the owner who is always very welcoming!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Was very comfortable
    • Leisure trip
    • People with friends
    • Standard Double Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    The noise , about the remodeling was so annoying

    The view, the pool , the food was very good

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Stunning ocean view, comfortable room and bed and friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    No bloody fridge

    Great location within walking distance to shopping and downtown

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room with Partial Sea View and balcony
    • Stayed 1 night
    • Submitted via mobile

    Late check out not available

    Service and location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    It was great
    • Leisure trip
    • Group
    • King Room with Partial Sea View and balcony
    • Stayed 7 nights
    • Submitted via mobile

    WiFi was not reliable or strong! Linens were old. Air conditioning woke us in the night with a lot of noise sometimes

    Pool was great. View incredible. Choice of restaurants fantastic and wonderful food and service. Close to La Crucecita town. Friendly staff and not too big. Close to beach and Santa Cruz

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    The swimming pools were nice the personal was very nice and the restaurant exellent.
    • Leisure trip
    • Couple
    • King Room with Partial Sea View and balcony
    • Stayed 7 nights
    • Submitted via mobile

    You could see it needed renovations the towels were old and grey lamp on only one night table.

    The situation close enough to town on the beach quiet and not too big

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Perfect spot in town and wonderful dining scene.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Partial Sea View and Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Beds are not as comfortable but we could see them switching out a large number of them throughout the week. Water is not potable but you get daily water bottles at no charge.

    Clean, centrally located to all the beaches and the town. Safe. Lots of wonderful food options onsite if you choose to stay close. Two pools that did not feel busy. No mad dash for pool side chairs in the morning.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Have stayed at Quinta Bella for 3 years now. Great place to relax. By far the staff at this hotel are all 5 *****
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The nightly entertainment they have is very loud. Makes it difficult to sleep if you have an early bedtime schedule

    Staff and location are excellent

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Perfect getaway by the sea
    • Leisure trip
    • Couple
    • King Room with Partial Sea View and balcony
    • Stayed 6 nights
    • Submitted via mobile

    Great location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    great spot with great food.
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View
    • Stayed 2 nights

    a bit pricey for the room you get.

    beachfront, awesome waiters at the restaurants, they have great restaurants at the hotel.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Great stay and the best non AI hotel in the area with a perfect location !
    • Leisure trip
    • Couple
    • Deluxe King Room with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    The rooms could use updating and the pillows in particular were just awful.

    Great restaurants and location and pools.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Beautiful location
    • Leisure trip
    • Group
    • King Room with Partial Sea View and balcony
    • Stayed 10 nights

    While we were there we were interrupted by a kids birthday party and a Tupperware convention. Not sure if I liked the day passes of others coming to pool area that we paid for. Pool chairs as well as balcony chairs are very uncomfortable and new towels are needed.

    The location was great for walking into town & Santa Cruz. The pool needed alittle more filtration during the day. The view of the beach is great but wish water wasn’t so rough.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Private, cosy and exceptionally fantastic staff.
    • Leisure trip
    • Couple
    • Deluxe King Room with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    Beds were uncomfortable and they lack attention to very minor details.

    Very quiet, small enough for excellent service, fantastic beach front location and the food was exceptional.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Would definately return, everything was great!
    • Leisure trip
    • Couple
    • Standard Double Room with Partial Sea View and Balcony
    • Stayed 7 nights

    Pool and eatting establishements were excellent. Pool service, drinks and fish tacos were great! We went on a fishing trip and the Rustico prepared out fish in 3 different ways and exceeded our expentations!

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Very nice but expensive.
    • Leisure trip
    • People with friends
    • Standard Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    No hot water, safe did not work.

    Pretty room, fairly quiet except for construction, beautiful beach and pool, very clean.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Private Pool
    • Stayed 1 night

    room

    Stayed in December 2023

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Partial Sea View and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    A small fridge in room would be great

    Pizza place and dinner at Aurora where great! Could always get chairs at pool or on the beach

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Would return, but the rooms are tired, needs an update.
    • Leisure trip
    • Couple
    • Deluxe King Room with Private Pool
    • Stayed 4 nights

    The facility is getting a bit run down, the mirror in the bathroom was silvering. Our bedsheets and towels definably needed upgrading.

    Location was good, restaurants on site were very good. The pool yard is lovely. Access to beach was great. Entertainment on the beach was a nice touch. It felt very secure.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Overall a good experience
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View
    • Stayed 14 nights
    • Submitted via mobile

    No refrigerator in room. The deck chairs on the patio of the room were very uncomfortable and the lounge chairs around the pools were uncomfortable

    Liked most everything about the hotel and staff

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    The mattress, pillows, and sheets need to be updated. We had three different rooms and the pillows, mattress, and sheets were terrible in each room. The signs about not being able to bring any outside food or drink into the resort were insulting. We have never seen this before.

    Beautiful pool, the food was excellent, the location is excellent. The front staff was very nice.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Overall very nice but expensive.
    • Leisure trip
    • Couple
    • King Room with Partial Sea View and balcony
    • Stayed 14 nights
    • Submitted via mobile

    Unfortunately our air conditioner didn’t work for two days and our room was 32 degrees. Also one day the power was out for the entire day so we had no power or water.

    Location is amazing. The restaurants are excellent and the staff are very helpful- especially the manager Aiden.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Enjoyed everything but the room needs updating.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    The towels, mattresses and pillows desperately need to be changed. The mattress sank 3 to 4 inches, the bathroom door had water damage on the bottom, the pillows are chucks of foam. They are updating some rooms but should have done them all before putting up a new building.

    Beautiful grounds, Rose did a wonderful job with entertainment. Restaurants had fantastic food.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Excellent location, gorgeous beach, pools and grounds. Staff was lovely and the restaurants very good.
    • Leisure trip
    • Couple
    • Standard Double Room with Partial Sea View and Balcony
    • Stayed 14 nights
    • Submitted via mobile

    Every night they had entertainment on the beach but it was always amplified and very loud. I loved having a balcony to sit outside on and enjoy the evening but with the music so loud I found I didn’t do that. We were there last year and they didn’t have so much entertainment. The bar staff would arrive at 6:30 am and turn on the music loud as well some days. Again, it made sitting on the balcony to enjoy the sunrise not as enjoyable.

    Excellent location. We could walk to Santa Cruz and La Crucita easily.

    Stayed in February 2024

Showing 1 – 25

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