Swimming pool stinks and dirty

Stayed in May 2024

No security door for building. Building door open all night…cold coming under the door. Finally put towel under door and turned up the heat!

Stayed in April 2024

Fridge didn't work. Tv channels and guide cumbersome, hard to find out what tv movies were on. Price way too high for the value. Some electric thing clicked on and off all night long.

Breakfast was great. Victoria was quite a good hostess/counter person/manager. Hard worker. Personable and professional.

Stayed in April 2024

old furniture, no good breakfast, leaking sprinkler over the sink, a bit dirty everywhere

nice staff, close to joshua tree

Stayed in March 2024

Breakfast was disappointing because offerings were not tasty, of a low quality and unhealthy. Many items contain high fructose corn syrup. Room was utilitarian with no pictures or rugs. Hard surface floors were so dirty that your feet got dirty walking around.

Spa tub in room was great after a long day of hiking in Joshua Tree National Park. Nice hot shower with plenty of towels. Room was spacious with ample seating and large TV.

Stayed in February 2024

Hotel is needs deep housekeeping. The room wasn’t clean like a hotel room should.. i don’t even think the my swept the room. Pool & gym were very dirty. Thin walls, you can hear everything plus fridge was loud, my drapes had a huge whole, the cabinet door to the mini fridge was broken & housekeeper left a used TP roll on. Shampoo, conditioner & body wash were almost out. The shower made a terrible noise. Lights arent bright enough.

Breakfast was pretty good. The location was good as well.

Stayed in February 2024

No wifi connection in bathroom. Spa water was green.

Exceptional breakfast. Great variety of breakfast foods. Large pool.

Stayed in February 2024

A pipe in the room we were staying in wasn't properly attached and water started to leak on the floor till I tightened the gasket. For the price I think the room could've been better.

Breakfast was delicious, room was nice and tidy and staff was very warm and welcoming.

Stayed in February 2024

Heater in room was extremely noisy when it cycled on

Breakfast, location and staff were goid

Stayed in January 2024

Pool and hot tub were green :(

Great staff and great location!

Stayed in January 2024

The building set up, two or three different buildings not very well lit up between buildings. the stairwell in the back building was dark and trashy. It was very confusing I never found the pool building,? And breakfast was awful it was served at 5:30 to 9:00 I arrived at 6:15 powder eggs were cold , turkey bacon was way over microwaved.

The location was good. The front desk was helpful.during check in.

Stayed in October 2023

They didn’t tell us the water would be shut off. There was no hot water to shower in the evening or morning for our Sons Marine pinning. Not happy

Clean room. Easy check in

Stayed in October 2023

The breakfast food wasn’t too great but alright

It was near some stores

Stayed in August 2023

Maintenance standards Cleanliness and conditions of pool area

Stayed in August 2023

the sheets didn’t look super clean

it was pretty close to the park

Stayed in May 2023

There was no hot water in either sink or shower. It was either cold or tepid, never warm or hot. And there was poorly repaired water damage to walls next to the shower that gave the impression of poor maintenance. The toilet paper was flimsy and terrible. Bring your own. While breakfast was generally fine, both waffle machines worked poorly. I’ve seen the same kind in other hotels that worked fine. It seemed to be a problem with the batter, which was very thin, runny, and the waffle split in half and stuck to the waffle plates.

Breakfast was mostly adequate, and it had a good selection of fruit and yogurt. The bed was firm and comfortable. Sleeping on it was easy, especially with the excellent air conditioner. The staff was friendly and helpful. The bathroom, sink, toilet, and shower were sparkling clean.

Stayed in June 2023

Air filter in ac needed cleaning - we did it ourselves rather than call. Not the cleanest room, old coffee filter was still in the machine- but overall ok.

Nice assortment of food for breakfast- eggs- sausage and waffles plus the regular stuff: yogurt, breads and fruit. Shower had great pressure!

Stayed in May 2023

Floor in room was not clean.

location

Stayed in April 2023

Hotel needs some maintenance and housekeeping attention. We had to be moved due to a plumbing issue and flood in another room that affected our room, and the "suite" we were moved in to had windows that were so dirty we had to clean them ourselves to see out of them. The refrigerator cabinet door was broken, as well.

Front desk staff was very friendly and helpful.

Stayed in April 2023

I’ve machine and spa broken

location and decent breakfast

Stayed in March 2023

Bathroom was not clean.

Average

Stayed in March 2023

No ice for 2 days! Filthy stained carpet.

Breakfast was good.

Stayed in February 2023

could be cleaner

ideal location

Stayed in February 2023

Front desk receptionist Roxanne was useless. She didn’t know the answer to any questions, had an earbud in the whole time and looked like she was half asleep or just hated her job. When asked if I would get a discount since the pool and spa amenities weren’t working and she just said “I don’t know”… Useless.

Continental breakfast was good

Stayed in February 2023