Niños Heroes 802, 77580 Puerto Morelos, Mexico
#1 of 47 Holiday rentals in Puerto Morelos
Guests' ChoiceBased on 46 apartment reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.2
Facilities
9.7
Staff
9.8
Value for money
9.4
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 May 2024
Conchita
NetherlandsNothing
Wilko is a great host! Very helpful and flexible. The appartement (we stayed in appartment Izamal first floor) is nicely decorated, very complete and feels like a home away from home. It is quietly located at 10 minutes from the restaurant area!and close to the beach. Would definitely stay there again!
Stayed in May 2024
Reviewed: 10 May 2024
Jacob
United KingdomNothing
Everything was amazing, brilliant space and well located.
Stayed in April 2024
Reviewed: 23 April 2024
Sarah
CanadaOur stay at Casa Juanita was incredible. Milko was there to greet us when we arrived and gave us the keys and the rundown of the place. The place is located one block from the beach and about 5 blocks from the downtown area. We were grateful we rented bicycles because it is a long way to walk in the heat of the day. The pool was an exceptional way to cool off in the morning and the evenings. The room had everything we needed to make this our home away from home and we would stay here again if and when we come back! Thank you Milko and Juanita! 🙏🏽
Stayed in April 2024
Reviewed: 19 April 2024
Abbey
United StatesNA
Our host met us at the location.
Stayed in April 2024
Reviewed: 16 April 2024
Raf
Belgiumnothing
Very well equiped and cozy appartment. It was a pitty that we were only there for one night and had to leave early.
Stayed in April 2024
Reviewed: 13 April 2024
Andrew
United StatesGreat location at the quiet end of town, easy walk to the beach. Pleasant, clean and comfortable, low-key place for those who don't need a resort hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Clemens
GermanyOur apartment wasn’t the newest and showed some signs of aging like a dripping shower and a barely functioning AC in the living room. Also, it would’ve been helpful to know in advance that Righetto Vacation Rentals is managed by a company called Abbey del Sol. This could’ve avoided some confusion on our side during check-in and payment.
Our apartment was really big, situated one block from the beach and the internet was fast and stable. The beds were big and comfortable. The kitchen is fully equipped and there are even useful beach supplies like an umbrella, towels and chairs. You’ll also get free drinking water during your entire stay which was a nice surprise and much appreciated! Our apartment also had clean and refreshing little pool. Milko is very friendly and helpful.
Stayed in March 2024
Reviewed: 6 February 2024
Cassondra
CanadaThe apartment was the perfect size for our family of 3 and felt very safe. Milko was an amazing host. Highly recommend
Stayed in February 2024
Reviewed: 17 January 2024
Allen
United StatesGreat stay in a great location. Will be back.
Stayed in December 2023
Reviewed: 24 December 2023
Gemma
United KingdomLocation, space, quietude
Stayed in December 2023
Reviewed: 20 December 2023
Petra
FinlandGood location, nice space.
Stayed in December 2023
Reviewed: 4 December 2023
Bill
United StatesThe only minor downside is that the center of town is one mile away. But there is a Colectivo that runs every few minutes just a couple of blocks away. And you can walk on the beach to the center of town (but it can be pretty hot during the daytime).
Wonderful host, private pool, large, and nicely furnished. A very quiet and safe residential neighborhood. One of the nicest places I have ever stayed in.
Stayed in December 2023
Reviewed: 22 November 2023
Andrew
United Kingdomn/a
The apartments are really secure behind big wooden doors, but you can walk around at night there anyway. It's a really safe place to be and everyone is friendly. A great place to chill, either by the pool, in the town (a 10 minute walk) or in the beach bar across the road It's really easy collecting keys but you need to know that the office is just a couple of doors along to the right of the property in the Abbey Del Sol office. The staff are so friendly and nothing was too much trouble. They organised taxis and things for us. Always with special rates. I would 100% stay there again
Stayed in November 2023
Reviewed: 11 November 2023
Vernon
United Statesremote
pretty much everything
Stayed in November 2023
Reviewed: 5 November 2023
Chloe
United KingdomNothing! The only thing for us was we arrived in the dark from the airport & forgot to top-up our phones to make international calls/buy a sim so had a little trouble working out which door to knock & were waiting outside for 5mins (totally our own fault) managed to get some WiFi & top-up so we could call & Milko was there straight away, we paid by card that evening as we were leaving for another flight next day.
Great space, good little kitchen (we were only there one night 6pm-7am so didn't actually use it). Big TV & AC, separate bedroom part. Great pool to cool down in and could use in the evening. Easy walk into town for restaurants. Very close to the beach. Couldn't fault it. Ideal to stop over from the airport rather than going into Cancun itself.
Stayed in October 2023
Reviewed: 31 October 2023
William
CanadaNothing not to like.
Milko, our host, was incredibly kind and gave us some excellent suggestions for places to eat etc. The property is a short five minute walk to the beautiful beach and honestly just a short jaunt into town and close to some excellent restaurants. The king size bed was a huge plus for us and the beautiful courtyard with refreshing pool is super quaint. We will most definitely return!
Stayed in October 2023
Reviewed: 14 October 2023
Justine
AustraliaWe loved the smaller property which was a short walk to a beautiful beach. Town centre was an easy walk also. The room was spacious for 2 people with a great kitchen for home cooking. Perfect for the longer term traveller like us. The pool is small but absolutely perfect with comfortable outdoor sunbeds.
Stayed in October 2023
Reviewed: 2 September 2023
Peter
United KingdomThere is nothing not to like.
It is perfect. The host is fantastic. The apartment has everything you could need including beach chairs. The beach is super close. This is a home away from home. It was so good that we stayed twice in our five weeks travelling the country.
Stayed in August 2023
Reviewed: 25 August 2023
Nerissa
GuatemalaBeautiful, super clean, well-equipped and comfortable apartment, very close to the beach. Milko was a wonderful host, very kind, friendly, and helpful. Would definitely return to Puerto Morelos.
Stayed in August 2023
Reviewed: 24 August 2023
Viktoria
FinlandNot a thing.
Ah fantastic. Everything. Milko is amazing!
Stayed in August 2023
Reviewed: 27 July 2023
Campbell
United StatesLocation.
The room was magnificent, it was just a kilometer to the city plaza, a long walk in July in Mexico. However, it was just two blocks from the upper end of the beach.
Stayed in July 2023
Reviewed: 2 July 2023
Jane
New ZealandSome people may feel that it is a bit far from the town but for us that was not a problem, rather an advantage. It’s a 10/15 minute stroll either along the road or beach and is very pleasant. We preferred the quiet.
The apartment and the small complex it was part of was excellently planned for privacy and space and the finishing and gardens were beautiful. The area was walled and gated so it was safe and private from the street. The apartment itself was a very good size with spacious kitchen, dining, lounge and bedroom. The kitchen had everything you could need. Every detail was taken care of. The pool was smallish but perfect for a cooling dip. We were the only guests at the time we were there so we did have the space around the pool to ourselves but I’m sure it would be fine with other guests as well as not everyone will want to use it the same time. There was also a back sitting area off the bedroom which was shaded and surrounded in lovely tropical plants and we enjoyed our meals there. The host was wonderful. So helpful and friendly. The apartment is super close to the beach. It is away from the town so very quiet. For us it was the perfect ending to our touring holiday of Mexico and Guatemala before flying to the UK. Highly recommend.
Stayed in June 2023
Reviewed: 2 July 2023
Steve
United StatesOur first time returning to Casa Juanita since the pandemic. What a wonderful week enjoying Puerto Morelos. The location is far enough from the town center to be quiet and relaxing, but a short walk or cab into town for shopping and good food. Very comfortable, clean apartments with full amenities. AC is a nice relief from a day out in the heat.
Stayed in July 2023
Reviewed: 10 June 2023
Mathieson
United KingdomIt is very clean and well equipped, and the pool very nice to come back to. Milko was very helpful and responded to all my questions, organising a taxi from the airport for us. It was the perfect place to land in Mexico if you don’t want to go to Cancun or stay at the airport, but also a good first beach spot. It is a very safe town with good snorkelling, and the botanical gardens were well worth a visit. It’s an easy walk into town and safe at night, and a nice quiet spot.
Stayed in June 2023
Showing 1 – 25
La Salle Les Alpes, France
Birmingham, USA
Nasugbu, Philippines
Candolim, India
S'Estanyol de Migjorn, Spain
Viganj, Croatia
Marrakech, Morocco
Kamburadeniya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content