Av Los Pinos s/n entre calle 26 y Av. Lopez Mateos, Col. Playa Norte , 24150 Ciudad del Carmen, Mexico
#7 of 24 hotels in Ciudad del Carmen
Guests' ChoiceBased on 24 hotel reviews
8.6Cleanliness
8.7
Comfort
8.9
Location
8.6
Facilities
8.6
Staff
8.3
Value for money
8.5
Free WiFi
7.9
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Showing 1 – 24
Reviewed: 26 February 2024
Petr
Czech RepublicBreakfest was OK
Stayed in February 2024
Reviewed: 2 January 2024
Clara
MexicoWe went to the breakfast area with one hour before it was going to close and there was not enough food for even 1 person and we were 7, I asked the serving staff how long it would take to have the food ready and they said they wouldn't prepare more. But then they did at different times and replenish everything at the end. I really don't understand why they had such bad communication with the kitchen and us, and they didn't even apologize about it. If I didn't stay waiting, I would have missed it.
Absolutely amazingly comfortable beds, also good size and soft linen and pillows. Loved the layout of the rooms, we had a double and a suite. Large area for breakfast, food and drinks with good flavor. Easy access to the parking lot. Convenient location. The front desk staff was super kind and helpful.
Stayed in December 2023
Reviewed: 9 June 2022
Amy
New ZealandThe price of beer was over the top & one of the weight staff was not particularly great at his job. Not much to say negative about the place.
My room was very clean. The mattress was amazing and I actually slept a dull night! The complementary shampoo was also excellent. I enjoyed the soup (chicken) and the complementary breakfast (especially the tamales when they were hot).
Stayed in June 2022
Reviewed: 5 April 2024
Frances
United KingdomLong way from anywhere. Should have cheap bicycle hire
Big comfortable beds
Stayed in March 2024
Reviewed: 13 February 2024
Pauline
CanadaWe checked into our room and immediately noticed how dirty the room was and how un habitable it was. There were mysterious white stain on the bed coverlet and the couch. There was a fingernail clipping in the sink. Most alarming was the visible black mold on the ceiling in the kitchenette. We asked for another room and we did get one no problem. The breakfast was not hot and the items offered were low in supply. The person serving breakfast was very unpleasant. I was charged twice for my room on my credit card and they took my credit card upon check in to pay for the room. When I brought this up to reception the person said it was my credit card company’s error. After complaining several more times the credit card was refunded for a lesser amount.
Free parking
Stayed in December 2023
Reviewed: 9 April 2022
Gerald
United StatesIf you need Internet to work....this place is bad. Second time at place and Internet is bad9
Stayed in April 2022
Reviewed: 12 October 2021
Gabriel
GuatemalaThe attention, the staff, the facilities and the food
Stayed in October 2021
Reviewed: 16 April 2024
Lopez
MexicoThere are no comments available for this review
Stayed in April 2024
Reviewed: 23 March 2024
Inés
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 March 2024
Yoga
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 March 2024
Jose
CanadaThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 March 2024
Julio
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 February 2024
Petr
Czech RepublicThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 February 2024
Nemesio
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 December 2023
Efren
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 24 February 2022
Jorge
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 5 January 2022
Rublcarson
RussiaThere are no comments available for this review
Stayed in January 2022
Reviewed: 19 November 2021
Juan
MexicoThere are no comments available for this review
Stayed in October 2021
Reviewed: 13 June 2021
Sixto
United StatesThere are no comments available for this review
Stayed in May 2021
Reviewed: 19 March 2024
James
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 17 February 2024
Petr
Czech RepublicThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 June 2022
Antalita
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 4 February 2022
Yan
IsraelThere are no comments available for this review
Stayed in February 2022
Showing 1 – 24
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