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Reviews of Villas Ecotucan 3 stars

KM 27 Carretera 307 Reforma Agraria-Puerto Juarez, 77930 Bacalar, Mexico

#23 of 123 hotels in Bacalar

Guests' Choice

Review score

Based on 230 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 24 April 2024

    10
    Loved the jungle vibe
    • Leisure trip
    • Family with young children
    • Double Room with Forest View
    • Stayed 1 night
    • Submitted via mobile

    No shop No food or drink available except during limited opening evening hours. Make sure you bring supplies with you if you want to eat and drink outside of restaurant opening times.

    Quirky place with a jungle feel. Lovely breakfast. Delicious dinner ( not included) in the restaurant ( although a little on the expensive side ) . I recommend the chicken Staff vert welcoming.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Beautiful and relaxing.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Great location with free kayak use. Wonderful free breakfast.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Great stay in the middle of the jungle
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Amazing stay in the middle of the jungle and next to the lagoon with free of charge kayak. Comfortable bed and the best ever bedsheets. Great feeling to wake up and listening all these birds

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    We were pleasantly surprised with Bacalar and especially our stay at Ecotucan.
    • Leisure trip
    • Family with young children
    • Double Room with Forest View
    • Stayed 2 nights

    Not much to note at all. Dinner one night took a little long but such a minute detail. It was delicious regardless .

    The room was so much bigger than expected, the beds were phenomenal, all the meals were unusual and delicious.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Forest View
    • Stayed 2 nights
    • Submitted via mobile

    No AC

    Its architecture and uninquenes

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Fabulous room in a lovely setting with lake access
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights

    The restaurant in the evening offered 3 choices, of which one was vegetarian. The vegetarian choice on the final day was just a few fried vegetables with a bit of cheese and at ~$12 was over priced and left us hungry. Drinks choices started on day 1 with white wine, red wine, beer, by day two was red wine and beer only, by day 3 only red wine was available! It felt like the restaurant wasn't being stocked and was barely functioning by the end of our stay which spoilt an otherwise great experience. We should have driven 15 minutes into town with hindsight and the staff were obviously embarrassed at how bad it was. Our hammock in the room was within a screened area and whilst this protected against insects meant it was too hot/humid to use which was a real shame. But we used the outside hammocks by the lake instead.

    We has a fabulous room on the top floor, very large and well designed. We particularly loved the shower with large (screened) open windows into trees. Free canoes and lake shore access was great, as were hammocks near the lake. Staff were very friendly and helpful. Breakfast was good and the standard of food from the restaurant was generally good - although fell very short one day.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful surroundings, interesting rooms, nice staff

    Stayed in March 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Would like to have known about their organised bird trips

    Location was beautiful and calm.reslly helpful staff and delicious food.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Lack of windows can be frightening. 😉

    The place is really faboulus, you can feel the nature strightly when you cross the doors. You have direct access to the lagoon where you can swim and use kayaks. In the morning you can observe birds. The staff is very nice and helpful.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Forest View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good!

    Environment and staff

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Forest View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was quiet, peaceful and full of the natural world. The access to the lake, with free kayaks was amazing.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Tranquil and laid back - lovely
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi rather patchy had to go to particular locations to connect as no signal in cabana

    Beautiful jungle location

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    I would love to return to Ecotucan, a magical place.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely charming!

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Did not want to leave- such good value
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The Wi-Fi struggled a bit but honestly who cares when the place is so great

    What didn’t I like? The hotel is surrounded by maintained jungle well landscaped to accommodate the place. Lush green and magical with coconut and sour orange trees The rooms are beautiful- the cleanest I’ve stayed in Mexico with sheets so soft I was wondering the thread count. Lovely hammocks The breakfast included was generous with good options I had lobster tail for dinner which was delicious and the veg was perfect The atmosphere was lovely and I had wonderful conversations with some others guests there. The staff are a mix of local and international who went above and beyond in hospital- I had some conversations with the staff about the sour orange trees (new to me) and later at breakfast the lady came over with a grin and placed a jug on my table. I just said “naranja…. :)” and she grinned more and walked away. It was so extra thoughtful and really made my day. There were few kayaks to use which adds to the complete bargain of this hotel The dock is rustic but lovely with well handrailled entry and exit with rope thoughtfully put on the wood stairs to help with grip underfoot in water. If they hadn’t been fully booked we’d have sunk the cost of our other hotel and come back. Loved it so much. So peaceful and immediately relaxing Regret not taking more photos but we were too busy enjoying ourselves the phones just didn’t twitch out in our hands

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was not available in the room.

    Breakfast and dinner were really good. Free kayaks available. The staff was very friendly and helpful. The rooms were really comfortable.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Very comfortable
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights

    Very far from the Centre, but easily accessible via Taxi. The private road is unfinished and gravel road, so difficult to ride a two wheeler. Due to humidity, the floor of the rooms can get damp and slippery.

    Lost in nature and its beauty. The lagoon access is amazing, Kayak is available all the time, good hearty breakfast. Staff was amazing and very helpful towards all our requests.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Excellent, coming again.
    • Leisure trip
    • Group
    • Double Room with Forest View
    • Stayed 1 night
    • Submitted via mobile

    Kitchen is a bit slow but this did not impact the overall impression. Time stands still in holidays

    Individualistic, integrative with nature, beach access with kayak. Location is very good.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and supportive staff. Excellent food. Great location at the lake. Beautiful gardens. Rooms spotless. A pleasure to stay here.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Amazing stay and experience
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Extremely beautiful property and amazing staff. The food was great as well. Everything was aesthetically so appealing and we wished we never left the place. The staff was very interactive and we spent hours speaking to them about travel experiences etc. A special mention for a girl named “Hope” - she did everything possible to get us the best dinner. She was extremely sweet. We loved kayaking and the views from the Kayak were spectacular.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Beautiful jungle oasis direct next to the lagoon. Very beautiful and calming place.
    • Leisure trip
    • Couple
    • Double Room with Forest View
    • Stayed 1 night
    • Submitted via mobile

    Take mosquito spray with! Beware that the cabins have no windows (but mosquito net, blinds and shades) so you hear the nature very loud and clear. We loved hearing the sound of different birds and crickets in the bed, but it may not be for everyone.

    Location in the jungle and direct on the lagoon is very calm and non-touristic. The road to the place was really ok and not bad (like many of the reviews say) at all! All the staff was super friendly and kind. The breakfast was delicious. There are a lot of birds to be heard so beware of the cool background “music” you will have :D Having own private access to the lagoon with a lot of sitting opportunities was great. Kayaks are free to use! I loved everything about this place!

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    Overall it was a lovely relaxing stay in a beautiful setting with fantastic staff! I’d recommend if you want a break fro
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Only that I’d have liked more choice for breakfast and perhaps a snack option for the afternoon.

    It felt like we were living in the jungle so it was a great escape. Lovely huge rooms and very comfy bed. Morning yoga and kayaking was fantastic.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Great location 10mins by car from the centre, hence it's very quiet and calm. Only noises you hear are the ones made by animals. Well maintained area. The villa was clean and spacious with the windows with only mosquito nets, so it made us feel close to the nature, and yet still very private. Big and comfy bed. Very tasty dinner and breakfast. Kayaks are free to rent and staff is very welcoming and helpful.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    9.0
    In the wild!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights

    Wonderful location in the jungle. Beautiful deck on the lake with canoes and hammocks available. Rooms are simple but large, clean and comfortable.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights

    Wifi in the public area could be improved

    Staff is simply awesome, the best staff you could ask in a hotel/resort/B&B Location is gorgeous, in the jungle, and the access to the laguna is perfect Bed is supercomfortable and the room is big: our bathroom had windows directly on the jungle Breakfast is good and restaurant better Easy parking in loco In the room there is no TV and no WIFI: this is a plus to go and enjoy the marvellous lagoon It is a "real eco" resort

    Stayed in August 2023

Showing 1 – 25

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