Limited parking

Simple breakfast

Stayed in April 2024

Room is nice and clean. But very thin wall. I could hear the whole conversation of the customer next to me. Unfortunately, the swimming pool was under repair or closed (as of April 2024).

Good location! We can access to the Jonker street and Dutch square easily. It was also good that the river was behind the hotel. Friendly staff. About break fast, few various but taste nice. we could choise fried egg, omelet, scrambled egg and ham, sausage. breads and coffee, tea too.

Stayed in April 2024

A bit strange not having a real window. There was a window look-a-like, a dummy one. Didn’t realise that the room we booked had no window.

The decoration and colour scheme. Blend nicely

Stayed in March 2024

the room with one window and the noise at the main corridors.

breakfast area and of course limited food, as i expected nonya cuisine.

Stayed in February 2024

Walking distance to Jonker Walk. Amir at reception was helpful and friendly.

Stayed in March 2024

The staff are very friendly and helpful. Beautiful perankan interior. Hotel location is great - right next to the river with a nice walk along the river into the old town. There is a food centre next door, serving cendol, ikan bakar, satay and other local Malay food.

Stayed in February 2024

Nothing serious

Nice hotel in excellent location, close to everything. Decoration is very nice, breakfast excellent, staff super friendly and helpful.

Stayed in March 2024

Some visible water damage in the ceilings

The hotel has a lot of charm just like the city, and the location of it is perfect. The room was very spacious and the breakfast was nice too.

Stayed in March 2024

The place needs some maintenance,it's a bit dated. The breakfast was very simplistic with not a lot of variety. The pool needs to be fixed as it would be an amazing addition to the property

The location is amazing, it's right on the river. The house is absolutely beautiful and it's lovely seeing all the antique furniture. Lovely staff who were very helpful. The room is very big,more than enough space for two people.

Stayed in March 2024

The pool was closed

Very good location

Stayed in March 2024

Nothing.

The staff was amazing, the property was right on the river walk, many restaurants, easy walking everywhere.

Stayed in February 2024

Room and hotel corridors are in a rough condition. Lots of marks on the walls and stains on the carpet and ceiling. Pool wasn’t open, apparently under maintenance but no work was being done on it while we were there. A quick search on booking.com shows it has been “under maintenance”for over 2 years. Breakfast is not good, very limited options (no fruit, no pastries). Pancakes were clearly reheated and tasted pretty stale. Service from staff was overall good but certain interactions were a bit unfriendly - came home from a day out and said hello to the female receptionist and she didn’t even look up.

Comfortable bed and good air conditioning. Bathroom was clean with good shower. We had an internal room so no natural light but it meant the room was quiet.

Stayed in January 2024

Comfort and clean room, helpful staff

Stayed in January 2024

Unfortunately, the swimming pool was no longer operational. Also, we don't understand why hand towels are not provided, only bath towels. In the room, additional hooks can make hanging clothes easy and comfortable.

I liked that the elements of the original design of the old Peranakan house were well preserved. The hotel is conveniently located in Chinatown, with access from the street and the Riverwalk. The room was comfortable, with a lot of space and a great bathroom. The staff was very polite and helpful.

Stayed in February 2024

Didn’t return the 50 rm cash deposit to me, probably the receptionist just forgot to hand over the money, later the hotel denied everything. They charge the tourism tax separately, I wanted to pay by card and the receptionist said that he needs to manually input my card details into the system, even though the payment was through a terminal - this was so strange. There is no lift so you have to carry your luggage up the narrow stairs. Walls are very thin and I could hear what my neighbours were saying (even though they were not shouting). I booked a room with no window (I knew it) and it wasn't as bad as I expected, maybe because I was outside throughout the day anyway.

Beautiful interiors in common spaces, it’s a traditional Chinese house. Spacious room and bathroom. There is a small breakfast included in the price, it includes a hot dish (eggs or pancakes). The hotel is located right by the river, you can exit to the riverwalk from the back door and enjoy walking there. It’s close to all main sights. Late check in (close to midnight) wasn’t a problem.

Stayed in January 2024

Location is very good, very close from City center. Staff is nice and helpful, hotel is very clean, and breakfast was also very good. Highly recommend

Stayed in February 2024

Nothing , everything is perfect

Nice place

Stayed in November 2023

A coat of paint would freshen up the room and bathroom but this is a really minor issue.

Nice staff. Good location. Nicely decorated in an authentic local style. Quiet room. Nice complimentary breakfasts with local flair on weekends.

Stayed in January 2024

Excellent

Stayed in January 2024

The room was pretty basic, even though it wasn't the cheapest room on the premises. We also had a problem where tiles were loose in the bathroom. Management offered us a different room after a concerned staff member asked them too, so that was nice (though they ended up fixing the tiles so it was all fine). It is also a shame the swimming pool is no longer available. We took a peak and it does not look like it will be anytime soon, even though the view of the river while swimming must be marvelous. Lastly, the outside of the building on the river side could use a bit of a facelift.

Aava's fantastic staff made us feel welcomed from the very start. The hotel is located in the old town in a lovely heritage building, but far enough from both Jonker street and the lively bars at the river for it to be a quiet stay. We especially loved the beautiful room in which breakfast was served. It makes you feel like you're actually a part of this historical town, which is really nice. Also it is great there is a back exit leading directly to the river and the nice walkways adjacent to it.

Stayed in January 2024

The room, especially the blankets and the floor, was not well cleaned (stains all over, spiderwebs around). Although breakfast was included for us, we didn’t like the food options (pre cooked pancakes were not edible). Understaffed especially in the morning. There’s no lift.

The area where the hotel is located is perfect for city sightseeing. As soon as you enter the Lobby you feel well welcomed. Complimentary bikes highly appreciated and laundry service great touch. The lady at the reception was very helpful.

Stayed in January 2024

Carpet in hall old and smelly

The room was very large and nice decor

Stayed in January 2024

I would like to have 2 towels per person. The bed linen was clean but not new. There were stains on the sheet.

I liked the breakfasts. Very tasty and fresh ingredients. You can borrow a bicycle for free. Bicycles for all heights.

Stayed in January 2024

It’s not a complaint, only info. I last minute moved to Aava Malacca a day early, so ended up in. King Suite facing the road. It’s a beautiful and spacious room, but there is more road noise. I then moved to an inside king with no window, which was quieter. If you sleep deeply, it won’t matter, but if you are a light sleeper like me, I’d go for the inside room with no window.

I’ve just finished a three month trip around SE Asia, Malaysia and Singapore utilizing 20 hotels. Of those 20, Aava Malacca was one of the two best hotels I stayed in! The hotel is a bit outside the main tourist area, which definitely keeps it quieter. The property is beautiful, the staff very helpful, and the rooms are not only larger, but very comfortable. Excellent enclosed shower with immediate hot water and good pressure, and room to move in the bathroom. One of the major perks is the mattress! I’ve had nothing but cheap, hard, uncomfortable mattresses everywhere, but Aava Malacca has invested in better, softer mattresses with an actual topper. I had some of the best rest here of my entire trip! There’s also a made to order breakfast included, not a major breakfast, but plenty to start the day. The hotel itself is a rehabilitated historic building, so beautiful surroundings as well. You’re just a block from major sights and good restaurants and a short walk to Dutch Square. I really enjoyed my stay here, would stay again and highly recommend this hotel for a peaceful stay!

Stayed in January 2024