Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, 13200 Kepala Batas, Malaysia
#1 of 7 hotels in Kepala Batas
Guests' ChoiceBased on 992 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
8.9
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 3 May 2024
Siti
MalaysiaIt may get a bit crowded in the pool and breakfast during weekend
Beautiful morrocan concept, spacious pool, comfortable and clean room, friendly staff. And the best of all - the wide variety of breakfast buffet. It’s a mix of malay, western, chinese, indian breakfast and all the food are delicious. Very reasonable price for a 4 star resort.
Stayed in April 2024
Reviewed: 3 May 2024
Ainil
Malaysiawas good
Stayed in April 2024
Reviewed: 2 May 2024
Aina
MalaysiaNo
Decoration
Stayed in April 2024
Reviewed: 2 May 2024
Yazlin
MalaysiaSejadah provided 24hrs in room dining Breakfast buffet
Stayed in April 2024
Reviewed: 2 May 2024
Norfazalina
MalaysiaAll everything all the facilities..all the ootd spot
Stayed in May 2024
Reviewed: 1 May 2024
Ahmad
MalaysiaNothing..all excellent..I give 1 thousands star
All design Arabian
Stayed in May 2024
Reviewed: 30 April 2024
Shahrul
MalaysiaStaff very friendly, good facilities, convenience parking and had many choices for breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Nur
Malaysiaeverything is excellent
Stayed in April 2024
Reviewed: 29 April 2024
Azizan
MalaysiaNil
Everything is excellent 👍🏻 Awesome
Stayed in April 2024
Reviewed: 27 April 2024
Haziqah
MalaysiaThe only thing bothering us is the unpleasant smell from the toilet the moment we checked in till check out. We felt very uncomfortable. Please look into it. Other than that, top notch!
The fact that it’s located in the middle of the city but feels secluded is amazing. The design and infrastructure of this resort is excellent, making it instagrammable for us haha. The pool is amazing, breakfast is good and we enjoy the tub in the room very much!
Stayed in April 2024
Reviewed: 27 April 2024
Abdul
MalaysiaThe room is clean. Nice environment.
Stayed in April 2024
Reviewed: 25 April 2024
Annice
MalaysiaIt is much better if there are slides in the Swimming pool, the sound proof of the room
Nice design of the hotel, staff are friendly and helpful. Breakfast is okay
Stayed in April 2024
Reviewed: 23 April 2024
Muhammad
Malaysiaall is fine
Stayed in April 2024
Reviewed: 20 April 2024
Hafiz
Malaysiathe choice of breakfast not variety. sausage MUST have but for second day not prepared.
the views and design very nice. love all the port for picture
Stayed in April 2024
Reviewed: 19 April 2024
Azimahaziz
MalaysiaNothing so far
New hotel Shaded swimming pool
Stayed in April 2024
Reviewed: 15 April 2024
Mohd
MalaysiaThe condition and maintenance of the room need to be improved. OR to be designed so that it is easy for maintenance. Our room had a problem with the shower drainage, which got clogged and leaked faucets at the bathtub. The room is quite dusty, especially at the ceiling. We took the Corner Suite where the room is slightly bigger than the Regular Deluxe Room. But the couch given is too small, too high, and very oddly placed in the room. During breakfast, there is only one station for coffee which the queue was long as it takes time to make the coffee. Otherwise the coffee was good.
All the staff, from the concierge to the check-in desk, to the housekeeping and technician were super friendly.. Most of them are local from Penang/Kedah.. Even the CEO of the resort was seen cleaning up the table during breakfast.. I would give 10/10 for Bertam Resort staff.. We love the overall ambience, interior/exterior design, and the architecture of the whole resort. It is very authentic and different than your usual typical resort in Malaysia. Breakfast was superb with a variety of spreads. The location of the water park is so strategic, and it was awesome. The kids stayed from opening till closing.
Stayed in April 2024
Reviewed: 15 April 2024
M
MalaysiaBooking for breakfast not aligned with number of guests staying at hotel. Ended up still have to pay extra for breakfast.
Location
Stayed in April 2024
Reviewed: 15 April 2024
Aidilputra
Malaysiasmart TV with neflix / youtube feateures would be great.
Substituted breakfast for sahur. dishes was excellent. view was also great as we were upgraded to better room as the booked ones building ws having renos.
Stayed in April 2024
Reviewed: 14 April 2024
Shahar
MalaysiaOnly have a chance to try the breakfast. To improve on the foods. But what lovely restaurant.
Very nice architecture, beautiful deco, beautiful building, friendly staff, lovely place.
Stayed in April 2024
Reviewed: 14 April 2024
Aishah
MalaysiaSwimming pool is the best 👍
Stayed in April 2024
Reviewed: 31 March 2024
Vijiandran
MalaysiaPrice is on the high side. Room are little small for the price charged.
The set up of the hotel, facilities and also the breakfast spread was exeptional.
Stayed in March 2024
Reviewed: 25 March 2024
Kwok
MalaysiaNeed to improve the buffet
Nice pool and comfortable
Stayed in March 2024
Reviewed: 24 March 2024
Muhammad
Malaysiaso far, I haven't found anything I'm not interested in
what can I say, it is a hotel that suits my tastes and tastes to be the most comfortable hotel. very satisfied and in line with the standard of the hotel which is 5 stars. very very enjoy and can be made the hotel of the year
Stayed in March 2024
Reviewed: 18 March 2024
Lukman
MalaysiaGreat receptionist. The staff very friendly and helpful. Nice location, walking distance to many restaurant. The rooms were very nice and cozy.
Stayed in March 2024
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