Excellent location for shopping addicts and city-breakers (5 to 15 minutes walk from the city’s biggest malls), exceptional view on KL’s numerous and breathtaking skyscrapers, very spacious room (40m2 minimum), very clean bedroom/bathroom linen, modern amenities (rooftop infinity pool, sauna, arcade room, self service laundry, ionic hair dryer, etc), helpful staff (special thanks to the French speaking attendant from the breakfast service and the concierge who arranged a smooth airport transfer for the check-out).

Stayed in May 2024

Breakfast was just ok

Pool

Stayed in May 2024

Some little things that could be improved would include minor maintenance things that should be attended and paid more attention to: in our case it was the sink drainage in the bathroom which was not very good; the shower head holder was not attached properly (and not very convenient, I would suggest the one that allows to fix the shower head, instead of the selected design). Also, for the room with 2 persons it would be wiser to provide 2 teabags of each kind of tea, instead of 1. As for breakfast, adding some no-sugar yoghurt and salad vegetable options would probably be a good idea. The gym is mostly oriented at males, for female sports it's necessary to add some yoga/stretching mats and smaller dumbbells. Nothing to complain much about, but more attention to such details would make the experience better.

Very good location in Bukit Bintang: close to the big shopping malls, not far from Petronas towers. The hotel itself is a 43-floor modern building, with common areas (gym, playroom!, self-serviced laundry room, saunas and open rooftop pool) on top 3 floors. This common area is really a great addition to the hotel services. The rooftop pool with a view is a blast! Modern, good sized rooms, stylish design. Availability of little "kitchen area" in room is also a great plus (microwave, sink, some dishes and filtered water) I liked very much the ability to make room requests using the virtual concierge (by chat) Reception on 40th floor, but there is a concierge and a person who greets you on the ground floor, so you always feel welcome. The breakfast was nice

Stayed in May 2024

Very cold aircon at breakfast. No daily nroom cleaning.

Amazing pool area, the view and tranquility. Rich breakfast.

Stayed in May 2024

Everything was great but the coffee machine kept breaking every morning we were there and kept running out of milk, however when this was brought up with a staff member there were happy to help and fix it.

Capri by Fraser Hotel in Kuala Lumpur provided a comfortable and convenient stay, with modern amenities, spacious rooms, friendly service, and a central location, making it a great choice for a hassle-free experience in the city as it is close to so many places. Walking distance of one of the biggest mall. They have a gaming room attached to where the laundry is, with arcade style gaming machine and a small room with PS5s. The roof top pool was amazing! I'd go down to the corner street shops which opens up early to have some breakfast!

Stayed in March 2024

A bit pricey but worth every penny

Amazing service, facilities and room. Breakfast selection was excellent every single day

Stayed in April 2024

Nothing to mention

Location and view from the room

Stayed in April 2024

nothing

Breaksfast is amazing. So many choices , fresh eggs made. cheeses, yogurt.... theres simply everything you can think of.

Stayed in March 2024

In-room amenities like slippers and umbrella not available anymore. Bottled water changed to filtered water...but as a tourist how do bring the water out if not water bottle?

Location very near pavilion and walking distance to TRX. Front of the hotel has very nice local eatery.

Stayed in April 2024

Excellent location, great facilities, spacious & comfortable room and helpful staff. Really good hotel overall!

Stayed in April 2024

The roof top swimming pool is super!

Stayed in April 2024

Great rooftop pool with sauna. The gym was a good size and the buffet breakfast was excellent with nice views. Staff were super friendly and the location was great - close to the pavilion mall, walking distance.

Stayed in April 2024

Nothing

The location is near from Win Heng Seng (the local cuisine), the Pavilion mall. The staff especially Shakil from Housekeeping, he/she is very good personality, because when my daughter forget her glasses and bracelet, Shakil keep it, altough I'm already check out for 2 days. And when I ask at the lobby, they can give it back to me. Thank you so much...

Stayed in April 2024

nothing, everything was in good order

Everything was in good order, clean room with a kitchen

Stayed in March 2024

The breakfast buffet was pretty much served same things every day.

Locations, cleanliness , staff friendliness especially Mr. Lee the food and Beverage Manager. He was very pleasant and helpful in suggestion the local attractions and restaurants. Also, the swimming pool and the self service laundromat.

Stayed in March 2024

Back of house stuff needs customer service and etiquette training , the technician who come to assist with tv was arrogant- we had switched off the Ac as we did not want Ac and when he walked he switched on the AC and he mentioned you need to switch on AC in an authoritative tone without checking with us if we needed it on or not. It was also pointless to come to our room as there was no solution offered he should have just said over the phone, it is not possible to screen mirror with tv if you have an iPhone . Anyway it was not a big deal for us since we were here for one night only.

Cleanliness and location, reception and concierge team were very helpful and welcoming.

Stayed in March 2024

Nothing.

Incredible breakfast spread with city views, location, spacious clean rooms, very modern and cozy. We used the sauna which was amazing. Pool and gym facilities are exceptional.

Stayed in February 2024

Great location with comfortable spacious rooms. Good breakfast

Stayed in March 2024

No free parking , and expensive . Shouldn’t it be normal for guests to be given free parking

Concierge floor staffs and security guards assisting guests at Tower A and B are very friendly and helpful. Cleanliness is top notch, not to mention the super strategic location ; walking distance to TRX and Pavilion. Only 10 mins drive to KL Tower. Special shout-out to Mr Sasi .

Stayed in April 2024

The hotel breakfast was subpar for the most part but the kueh selection was the saving grace of the breakfast as there was a selection of them that I enjoyed eating. Regarding the launderette, consider getting your own laundry detergent somehow. The automatic dispenser provided by the machine seemed inadequate, leaving my clothes lacking that fresh scent I was hoping for. It felt more like they'd been through a rinse cycle than a proper wash.

Capri's location couldn't be more convenient, nestled just minutes away from Pavilion, TRX, Lot10, and other bustling spots I frequent. Surpassing my expectations for a budget-friendly stay under $100 per night, Capri's rooms are impressively spacious, especially the bathroom. The added convenience of a microwave in the room proved handy for reheating leftover food, and the filtered drinking water tap by the sink eliminated the need for constant water bottle requests or outside purchases. One highlight of my stay was the well-equipped gym, strategically situated on a high floor, offering a breathtaking city view while breaking a sweat. Don't miss out on this perk during your stay at Capri – it's an experience worth indulging in. Trust me, you won't regret it.

Stayed in March 2024

Nothing not to like. Just wished the pool was a little bigger. Having said that, the view from up there was beautiful.

Conveniently located. I like the concept. There was a a microwave oven, plates, cups, cutlery for two.in our room. I also like that you could do your laundry at this place they call the Spin and Play (I think) and while waiting, you play games or simply sit and chill. This is also near the pool area.

Stayed in March 2024

Clean. Close to MRT. Quiet. Early check in.

Stayed in March 2024

Location is perfect. Breakfast was good as well. Pool also was nice (even though deck was under renovation). View from room was excellent.

Stayed in March 2024

I am a light sleeper, so due to this i sent my request in advance. It was a pity to receive a room with the windows to the street side, so the sound of trafic was heared.

a big variety of breakfast. Very central location.

Stayed in March 2024