Old bath tubs lying around outside the hotel, got trapped in the hotel lift- the door closed on me as I was coming in and hit my shoulder..

Sea view, great breakfast

Stayed in May 2024

Aircond tak kuat

Stayed in May 2024

Spacious, clean

Stayed in April 2024

Location, outdated design, hot corridor and lobby, bad smell on guest lift.

Relaxing by the beach

Stayed in April 2024

The room's balcony is dusty - should be cleaned despite off peak season Few things in the room werent working fine - sink is cloggeg, toilet seat broken, the water heater switch cover fell off. In the middle of the night, the tv wall bracket loosen and fell forward half way, gosh we though what happened 😅 If there is a small table at the balcony would be nice because we can have our meals or tea there, currently just 2 chairs

The staffs are very attentive, friendly and helpful. The access direct to the beach is superb n beautiful beach n view. Restoran Nelayan next door, the food are good. Swimming pool is beautiful

Stayed in April 2024

The breakfast is below average. Not recommended. The beach needs a bit of cleaning up.

Room, location and value for money. Nice view of the sea.

Stayed in April 2024

A bit rundown, need more maintenance to look better

Good food, good easy access beach

Stayed in March 2024

Breafast buffet no variation, same food from day one until our last day today. It would be nice to have a rotation of the food spread. Will be much better to take out the carpet at lift. To avoid issues. Swing near beach bar spoiled until the day we left still not yet fix. Despite front desk already notified maintainance A seating set at room balcony would be nice too. A decent plastic outdoor seating set woul be suffice. Space is not maximized. Hope all mentioned will be resolved.

My heart in Desaru. Tunamaya Beach Resorts & Spa this goes to my happy memories. This place is breath taking it may be old but, it has charm to it. The view is stunnning. A million no billion dollar view. Staff all good. Saw previous reviews and was bit concern. But most of the issues was rectified. Over all its been a great stay. Looking forward this resort to thrive more in the future. Thanks Tunamaya. Having thoughts of coming back. Till then.

Stayed in March 2024

n/a

n/a

Stayed in February 2024

Breakfast was horrible. I went at 09:30 am and all food was wiped off and nothing available to eat except for bread/ butter/ Jam.

Location was great. Access to the beach was convenient. Good in food dining at a reasonable price. Thanks to hotel mgmt for giving me a free upgrade to Royal Suite.

Stayed in February 2024

Facility

Maybe

Stayed in February 2024

Some of the food & drinks on the menu are not available during our stay.

The beach was very near to the hotel we can hear the sound of waves so soothing and calm. All tthe staff are polite, helpful, friendly and always ready to provide service. We really enjoyed ourselves, will recommend friends and relatives and will definitely come again. I hope that the obstacle facilities will be repaired. Thank you so much Tunamaya ... 🥰😍🥰

Stayed in December 2023

breakfast not variety with price we paid

3 room for my family vacation...overall all happy

Stayed in October 2023

The facilities were tired. There was an odd smell in the elevator, damp from the pool I think. The master bathroom had no toilet roll holder and it was difficult to get the shower to work. Even though there was a bath, there was not way to have a bath. I didn’t like that we couldn’t check in until 3 pm and had to be out by noon, it was not value for money or time to enjoy the facilities.

The view and sound of the sea was wonderful.

Stayed in January 2024

Power went off twice, they claimed to be TNB issue but before that 2 of our room had no power in different timing. Will definitely not recommend this resort for the price point, they can't even do the basic maintenance at the property. Everything is horrific, we are only here because of the availability for our large group and we will not come back again.

Beach at the resort is quiet and clean, pool is old but at least it is clean. Nelayan restaurant served good food.

Stayed in January 2024

Upon booking, we were informed to pay at the hotel. However, on the day of check in, we received text from hotel asking us to pay immediately. As we were on the road, we were unable to pay via their bank account (we are tourists and do not have Malaysia bank account). We signed the authorisation form and gave them our credit card number as per their instructions. Only to find out they further want a photo of our credit card. We have no issue in paying advance, it’s very inconsiderate for the hotel staff to stress us over payment especially when it’s their policy to pay at hotel. We failed to understand why the staff did not contact us a few days earlier so that we can make the necessary arrangements.

Good view of ocean front. It’s quiet and the beach are just a few steps away.

Stayed in December 2023

Old

Very friendly and helpful reception and convenient location

Stayed in December 2023

Toilet is not well maintained.

The place and food

Stayed in November 2023

1) Not many TV channel options available..at least hotel need provide netflix or astro.. 2) Poor room lighting.. No ceiling dowlight. Room brightness depemds on bed light.

Room is at same level sea and pool area. We have direct access to sea using front balcony.

Stayed in December 2023

Non-returning of pool towel are charged. But I'm made to wait until 20 min later to be told the guy went for lunch. Room wifi is very unstable. Balcony is scattered with dead bees and leaking water are staining the ceiling and dripping onto the chairs. Toilet sinktap and showerhead are also sprouting water everywhere onto the floor. Pillow and mattress are pretty flat. Encountered a drop in the lift with misaligned door when going to checkout. Got a fright. Booking allowed for 4 pax but room is only for 3 pax... beds, towels, toiletry. Breakfast for 4th pax is charged too.

Pool is beautiful, big and well kept. Room is new and clean (exclude balcony). Nelayan dishes are great and reasonably priced.

Stayed in December 2023

Exterior of building looks a bit creepy, but inside was good

Room was spacious and clean

Stayed in December 2023

The parking area could use a proper upgrade in terms of the road and parking box

The beach access was convenient

Stayed in December 2023

Bad musty smell in lifts. Worn out dining chairs that leave you sitting on the wooden frames instead of the cushioned seats. Should not be the case in a Royal Suite. Pillows were flat and uncomfortable.

Staff was wonderful. Maira and 2 male staff set up the birthday cake +song very nicely! Thank you! Beds are comfortable.

Stayed in December 2023

Must have more food offerings

Stayed in December 2023