No. 12 Jalan Ngee Heng, 80000 Johor Bahru, Malaysia
#1 of 169 hotels in Johor Bahru
Guests' ChoiceBased on 2618 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 26 February 2024
Juliana
SingaporePlease consider including facial cleanser/moisturisers. A Nespresso machine will be a bonus for bigger/premium rooms.
Walking distance about 8 minutes from CIQ/City Square Mall. Along the way, there are eateries and 2 malls to shop and visit. The hotel was easily to locate by Grab drivers too. Staff were friendly. I love the Careline, helpful and resourceful when I needed assistance. The warm cookies, clean & spacious room.
Stayed in February 2024
Reviewed: 25 February 2024
Stefan
GermanyIt is a short walk from the Station. Dinner and breakfast were okay but not Hilton like.
Nice clean room
Stayed in February 2024
Reviewed: 25 February 2024
Muneebali
MalaysiaNot child friendly
Room, noise-levels, breakfast, location
Stayed in February 2024
Reviewed: 24 February 2024
Aeni
MalaysiaLike most hotels, not enough rails to dry wet swimming suits.
The staff were really friendly, facilitating and efficient. The breakfast spread was over the top. Always love the welcoming cookies. They even provided wheelchair for guest use. Will come back.
Stayed in February 2024
Reviewed: 23 February 2024
Khairul
SingaporeConfusing light switches. New MRT construction site near hotel.
Excellent breakfast buffet spread. Excellent service from staff. Very efficient front service staff. Very comfortable rooms. Love the pillow service and choices.
Stayed in February 2024
Reviewed: 22 February 2024
Rima
SingaporeNothing
Love the breakfast spread and toiletries.
Stayed in February 2024
Reviewed: 22 February 2024
Carmella
MalaysiaPrice was very steep
Everything was great, they even give a cookie upon check in
Stayed in December 2023
Reviewed: 19 February 2024
Syed
Singaporentg
all is good. good breakfast. reccomended.
Stayed in February 2024
Reviewed: 18 February 2024
Wee
SingaporeIt’s clean and comfortable
Stayed in February 2024
Reviewed: 17 February 2024
Lal
SingaporeIndian food section could be better.
Breakfast spread was great.
Stayed in February 2024
Reviewed: 16 February 2024
Mohdyussof
MalaysiaEverything just perfect,staff very polite and breakfast very delicious
Stayed in February 2024
Reviewed: 15 February 2024
Azmir
SingaporeBreakfast was superb...location wise nearby to city square...consiarge has great service im every ways...and front office (Aisya) done a great job...hope to see her again for my next visit.
Stayed in February 2024
Reviewed: 15 February 2024
Hamizah
MalaysiaIt just that the pillow not so fluffy and the door of the bathroom its so heavy to pull for old people might be difficult
The view, the location,the friendly staff,
Stayed in February 2024
Reviewed: 15 February 2024
Nor
Singapore-
The food spread.
Stayed in January 2024
Reviewed: 14 February 2024
Lester
SingaporeAt first hard to find
Clean. Staff are very friendly. Buffet breakfast is superb.
Stayed in February 2024
Reviewed: 14 February 2024
Siti
SingaporeCustomer service and food was amazing.
Stayed in February 2024
Reviewed: 14 February 2024
Lionel
SingaporeI have nothing to complain about.
All went very well, 1) Room was designated as per requested 2) Breakfast was very good. Rate at 8 3) Housekeeping personnel was very attentive and room are kept very clean daily 4) Front office Managers and his staff are very helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Siti
SingaporeThe toilet door it’s abit heavy and hard to push. But no issue.
It looked romantic, spacious, clean and with a nice view.
Stayed in February 2024
Reviewed: 12 February 2024
Abdul
MalaysiaCleanliness. Food & Beverage are funtastic and awesome. Staff are friendly. Security are friendly. Parking are easy and well organized.
Stayed in February 2024
Reviewed: 12 February 2024
Saiha
SingaporeNot enough towels at pool
Near enough to shopping mall w/o the massive crowds Service from staff is good They check in with guests to ensure comfort Pillow menu - I didn't use it but appreciate there are choices
Stayed in February 2024
Reviewed: 11 February 2024
Rasul
SingaporeNothing.
Everything was smooth and tip top. From the welcome to guiding us to the room, to the breakfast buffet. Keep it up guys!
Stayed in February 2024
Reviewed: 11 February 2024
Eugene
SingaporeThe Tap water smells very chlorinated
Room very clean and staff very friendly , bath water pressure was perfect and breakfast buffet spread was very good
Stayed in February 2024
Reviewed: 11 February 2024
Zaid
MalaysiaEverything is perfect!
Clean room and comfortable for my small family!
Stayed in February 2024
Reviewed: 6 February 2024
Clancie
SingaporeWas a little tough to navigate on the map
Excellent service!
Stayed in February 2024
Reviewed: 5 February 2024
Hendra
SingaporeThe price
Location, cleanliness, breakfast and the friendly staff.
Stayed in February 2024
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