No changing facilities at pool, no spinner for wet costumes, 3 out of 4 taps in gym ladies & gents not working Milk rather than creamer in bathrooms preferred though nice touch with free soft drinks in room

Good location , nice pool

Stayed in May 2024

Air con in room : poor.. We didn't feel cold. The temperature was controlled. It should have been cool..

The drinks in fridge are FREE. Room is large & buffet breakfast : awesome options.

Stayed in April 2024

The lifts air cond and corridors were not working or switch off

Cleanliness and warm welcome

Stayed in April 2024

The fruits we ordered for the room service were sour. There was not always chinese speaking staff. I think it's important to have one especially there are lots of chinese travellers. Also, there was alarm during one of the nights.

The location is great. We have lunch and dinner in the hotel and it was great. I like the staff serving us free ice cream anytime we need. The staff is also very friendly.

Stayed in March 2024

The room cleanliness. It was abit dusty on the first day of check- in.

The location is great! A shopping mall is just beside the hotel and makes it a great place to chill out.

Stayed in April 2024

The staff service especially the buffet counter staff who attended to my mum when she bumped onto the glass door. He even offered aid or assist after that.

Stayed in March 2024

Nothing really.

A good buffet breakfast spread. Welcoming wait staff. Comfortable pillows in the room and was provided with several to choose from.

Stayed in April 2024

Bad traffic outside Gurney Drive, outside hotel. No covered linkway between hotel and shopping centre at Ground floor.

Next to shopping centre. Quite central to most attractions.

Stayed in April 2024

While the staff's attitude and the hotel's prime location are excellent, it's worth considering an upgrade for some rooms, as they may show signs of aging. This enhancement would ensure a consistently high-quality experience for all guests.

The staff's exceptional attitude greatly enhances the overall experience. Additionally, its prime location provides convenient access to various tourist attractions, hawker centers, and shopping malls, making it an ideal choice for travelers seeking convenience and exploration.

Stayed in April 2024

Wish i stay longer. Just a short stay . Should plan to repeat

Since this is Ramadhan. We got our sahur at 5. Plenty of food

Stayed in April 2024

Amazon Pool and nice rooms

Good location and next to the shopping malls.

Stayed in March 2024

nothing

Room was big and comfortable

Stayed in March 2024

Breakfast is boring… wifi is weak

Room is clean..

Stayed in March 2024

Requested hotel staffs to make a restaurant reservation however was told no need to reserve. However upon arrival at the restaurant, realised it require reservation in advance so didn't manage to try it. Alittle disappointed.

Location is next to shopping mall. Room is big and clean. Room service is good. Overall good experience.

Stayed in March 2024

The bath towels had a strong fragrance

Location and proximity to malls, restaurants, food places, amenities like saloon and spa.

Stayed in March 2024

Congested street during weekend peak hours.

Great location and convenience of the mall and restaurants / pubs in the mall and in the hotel.

Stayed in March 2024

All great

Executive Lounge was excellent

Stayed in January 2024

For travellers, this hotel may not be perfect for visiting attractions in Gorge Town.

The staff are amicable. The minibar is free. There is a mall connected to the hotel.

Stayed in February 2024

Nope All is good

Location near the shopping mall Easy to reach many restaurants

Stayed in February 2024

None

Clean and spacious room. Conveniently located.

Stayed in January 2024

Breakfast had too many non-breakfast foods like ice-cream and donuts.

Room, bed, toiletries, free minibar, pool, location.

Stayed in February 2024

Upkeep and maintenance can improve.

Location and adjacency to shopping mall.

Stayed in February 2024

The room bathroom layout - not enough towel racks, main towel rack in shower cubicle which did not have a door so after shower, there will be some water splashed in front of the shower cubicle. Towel rack in shower cubicle not accessible after shower so no place to hang the hand towel etc. In spite of effort to re-use towels, it was just not possible as there was no where to hang them after use. Ideally, the shower cubicle should have a door & the towel rack is placed outside or need additional towel racks. Hotel provides a nice clock in the room but the clock runs off power so when we leave the room and take out the card for power, the clock dies. Minor issue as the nice clock never shows the right time. This is feedback for the hotel

Perfect location, near malls and lots of food options - local & international. The gym was very well equipped for a hotel gym. Did not eat at the hotel as many other options outside. Local coffee shops 2 blocks away. Spacious room and comfy bed. Mini bar was free, just 4 kinds of drinks and a Kit Kat and small M&Ms. Sufficient and replenished very quickly. Good service from the concierge who managed to arrange for a taxi to go to airport during peak hour the morning

Stayed in February 2024

Breakfast food

Location

Stayed in February 2024