168A Persiaran Gurney, 10250 George Town, Malaysia
#40 of 183 hotels in George Town
Guests' ChoiceBased on 793 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 30 October 2023
Sher
MalaysiaThe mattress was okay only
The bathroom and the shower products given
Stayed in October 2023
Reviewed: 29 October 2023
Vincent
SingaporeCannot think of any. My stay was perfect.
Service staff was helpful, efficient and polite.
Stayed in October 2023
Reviewed: 29 October 2023
Jasmine
MalaysiaSofa needs a deep cleaning as it's quite dusty. Water pressure can be improved and the bathroom is quite dated but overall still okay.
Location is optimal - right next to Gurney Plaza and a short walk from Paragon and food stalls on Gurney Drive (still there at the moment). Bed is very comfortable and there's quite a big selection at the breakfast buffet. Nice vibe, whole place always smells good.
Stayed in October 2023
Reviewed: 28 October 2023
Ka
MalaysiaFood was different on 2nd day.
1st day food better than 2nd day.
Stayed in October 2023
Reviewed: 27 October 2023
Jennifer
New ZealandDon’t like the change of the reception on 3rd floor. As you arrived it didn’t feel like a hotel at all. Very disappointed with the changes! Room rates are too high compared with Rasa Sayang and E&O. They have a much better grand entrance than Ghotel.
Service
Stayed in October 2023
Reviewed: 24 October 2023
Peggy
MalaysiaShower area did not drain. Lighting in room was poor.
Location. Hotel environment was nice & pleasant.
Stayed in September 2023
Reviewed: 1 October 2023
Timothy
MalaysiaConvenience
Close to mall
Stayed in October 2023
Reviewed: 1 October 2023
Samuel
MalaysiaNothing
Location is superb
Stayed in September 2023
Reviewed: 30 September 2023
Thum
MalaysiaLate check in
The lounge
Stayed in September 2023
Reviewed: 24 September 2023
Peter
MalaysiaWe booked two rooms and was not given the requested "connected" room. We were provided with Rooms #807 and #808. It would have been ideal to have Rooms #806 and #807 as the is another door outside of those two rooms which would have made it easier especially for a young family and the total amount paid for the two rooms.
Rooms were very comfortable and could smell the overwhelmingly new fresh painted walls.
Stayed in September 2023
Reviewed: 24 September 2023
Hui
MalaysiaGot hair at bathtub Room service food not nice
Near to shopping mall Convenient
Stayed in September 2023
Reviewed: 23 September 2023
Nishajeet
MalaysiaThe buffet breakfast was very average. There was little variety of food and the selection of tea/coffees could be improved on - The machine coffee was not great. And the fruit selection was poor.
The hotel was well appointed, very clean and comfortable. The club lounge was great!
Stayed in September 2023
Reviewed: 18 September 2023
Ghazi
TunisiaNothing
Everything
Stayed in September 2023
Reviewed: 9 September 2023
Niamh
IrelandI had a suite with a bath in the bathroom. The salts had gone hard from non-use. There was no shower or bath gel available with the bath. They were attached to the wall in the shower, so I couldn't use these. I had travelled a long way and my suitcase was lost so I had nothing. That was a little disappointing given I paid for a luxury suite. The meal I ordered for room service was amazing until I hit the cold spot. 🥶 they apologised and insisted I take something else. I did...cheese cake. It really was amazing. Almost frozen in the middle so I'm not surprised there was difficulty heating the lasagne. Clearly fridge was exceptionally cold. Other than a female touch or smell in the rooms, it was great. There was a real masculine feel to the room.
Staff aimed to please at all times.
Stayed in September 2023
Reviewed: 9 September 2023
Elizabeth
SingaporeNil.
Room: common entrance to my brother's room next door. Location: within walking distance of Gurney Plaza shopping and food Breakfast buffet: all my favorites were served. Enjoyed the caffeine free capucchino. I don't eat dairy, prefer to have soy or almond milk which were not available.
Stayed in August 2023
Reviewed: 9 September 2023
Tang
SingaporeWish there was a bath tub as well😃
Location was excellent and the room was very comfortable . Hospitality excellent and staff helpful. Love the welcome ice cream and drinks.
Stayed in September 2023
Reviewed: 7 September 2023
Richard
Hong KongBreakfast, spaciousness & cleanliness of rooms, very efficient lifts
Stayed in September 2023
Reviewed: 7 September 2023
Nancy
Malaysia'
Stayed in September 2023
Reviewed: 6 September 2023
Alan
SingaporeThe breakfast is quite limited and rotated on a 2 days plans. Although most of the food are above average but the selections are quite limited.
Connected to Gurney Plaza. The staff are polite and very helpful. They even have welcome ice cream and free mini bars!
Stayed in September 2023
Reviewed: 3 September 2023
Peey-sei
AustraliaRelatively far to walk from the main attractions- 15min walk to the closest famous breakfast cafe and 30min walk from the murals. So we took a taxi to almost everywhere. Room is large but lacks seating, feels rather empty. Limited TV channels.
Located right next to Gurney Plaza. Large room.
Stayed in September 2023
Reviewed: 27 August 2023
Alicia
Malaysiano
room location breakfast
Stayed in July 2023
Reviewed: 26 August 2023
Kristine
SingaporeNa
Na
Stayed in August 2023
Reviewed: 25 August 2023
Lisa
MalaysiaPerhaps the hotel can gear towards being eco-friendly by replacing each of the individually plastic-wrapped toiletries with other eco-friendly options.
Room was very spacious; location is spot-on, good connection to Gurney Plaza and hawkers center at Gurney Drive. Breakfast was sumptious.
Stayed in July 2023
Reviewed: 21 August 2023
Hon
SingaporeConvenient to malls and hawker nearby
Stayed in August 2023
Reviewed: 21 August 2023
Rachel
MalaysiaClean and convenient
Stayed in August 2023
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