168A Persiaran Gurney, 10250 George Town, Malaysia
#40 of 183 hotels in George Town
Guests' ChoiceBased on 792 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 4 June 2024
Madiha
MalaysiaDifficult to find halal food near hotel, no option
Strategic location
Stayed in April 2024
Reviewed: 4 June 2024
Pauline
SingaporeAircon was not cold but the manager on duty, Adrian, was very helpful and accommodating. He helped us to switch rooms, personally going to check on the rooms’ aircon to make sure they’re working well before helping us to move to the new room
Super convenient location
Stayed in May 2024
Reviewed: 4 June 2024
Meng
SingaporePlease pay attention to staff that are unwell and still coming to work. There was a receptionist that was coughing the entire evening while we were sitting in the bar.
No breakfast
Stayed in June 2024
Reviewed: 3 June 2024
Mok
MalaysiaAll good
Stayed in June 2024
Reviewed: 1 June 2024
Azila
SingaporeThe aircon doesn’t feel cold when it reaches 2am-3am onwards. We were perspiring.
Its clean. Staffs very friendly and explain everything in detail. Shopping malls are very near.. just next building..I like it very much. We enjoyed our stay..
Stayed in June 2024
Reviewed: 23 May 2024
Nur
MalaysiaWe informed the hotel that we will be in Penang for my birthday short getaway celebration and the hotel surprised us with a mini chocolate mousse birthday cake. It made my birthday even more nemorable. Thank you.
Stayed in May 2024
Reviewed: 18 May 2024
Teresa
SingaporeBetter to have shower with hose instead of fixed
Standard hotel buffet breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Siew
United KingdomNo changing facilities at pool, no spinner for wet costumes, 3 out of 4 taps in gym ladies & gents not working Milk rather than creamer in bathrooms preferred though nice touch with free soft drinks in room
Good location , nice pool
Stayed in May 2024
Reviewed: 26 April 2024
Riwati
MalaysiaAir con in room : poor.. We didn't feel cold. The temperature was controlled. It should have been cool..
The drinks in fridge are FREE. Room is large & buffet breakfast : awesome options.
Stayed in April 2024
Reviewed: 16 April 2024
Mohd
SingaporeThe lifts air cond and corridors were not working or switch off
Cleanliness and warm welcome
Stayed in April 2024
Reviewed: 15 April 2024
Wee
TaiwanThe fruits we ordered for the room service were sour. There was not always chinese speaking staff. I think it's important to have one especially there are lots of chinese travellers. Also, there was alarm during one of the nights.
The location is great. We have lunch and dinner in the hotel and it was great. I like the staff serving us free ice cream anytime we need. The staff is also very friendly.
Stayed in March 2024
Reviewed: 14 April 2024
Qiu
SingaporeThe room cleanliness. It was abit dusty on the first day of check- in.
The location is great! A shopping mall is just beside the hotel and makes it a great place to chill out.
Stayed in April 2024
Reviewed: 13 April 2024
Jason
SingaporeThe staff service especially the buffet counter staff who attended to my mum when she bumped onto the glass door. He even offered aid or assist after that.
Stayed in March 2024
Reviewed: 11 April 2024
Marcia
SingaporeNothing really.
A good buffet breakfast spread. Welcoming wait staff. Comfortable pillows in the room and was provided with several to choose from.
Stayed in April 2024
Reviewed: 11 April 2024
Gt
SingaporeBad traffic outside Gurney Drive, outside hotel. No covered linkway between hotel and shopping centre at Ground floor.
Next to shopping centre. Quite central to most attractions.
Stayed in April 2024
Reviewed: 10 April 2024
Ley
MalaysiaWhile the staff's attitude and the hotel's prime location are excellent, it's worth considering an upgrade for some rooms, as they may show signs of aging. This enhancement would ensure a consistently high-quality experience for all guests.
The staff's exceptional attitude greatly enhances the overall experience. Additionally, its prime location provides convenient access to various tourist attractions, hawker centers, and shopping malls, making it an ideal choice for travelers seeking convenience and exploration.
Stayed in April 2024
Reviewed: 9 April 2024
Wan
MalaysiaWish i stay longer. Just a short stay . Should plan to repeat
Since this is Ramadhan. We got our sahur at 5. Plenty of food
Stayed in April 2024
Reviewed: 3 April 2024
Phuc
GermanyAmazon Pool and nice rooms
Good location and next to the shopping malls.
Stayed in March 2024
Reviewed: 25 March 2024
Meirinda
Indonesianothing
Room was big and comfortable
Stayed in March 2024
Reviewed: 20 March 2024
Jan
SingaporeBreakfast is boring… wifi is weak
Room is clean..
Stayed in March 2024
Reviewed: 17 March 2024
Ng
SingaporeRequested hotel staffs to make a restaurant reservation however was told no need to reserve. However upon arrival at the restaurant, realised it require reservation in advance so didn't manage to try it. Alittle disappointed.
Location is next to shopping mall. Room is big and clean. Room service is good. Overall good experience.
Stayed in March 2024
Reviewed: 14 March 2024
Felicia
SingaporeThe bath towels had a strong fragrance
Location and proximity to malls, restaurants, food places, amenities like saloon and spa.
Stayed in March 2024
Reviewed: 5 March 2024
Kamaludeen
SingaporeCongested street during weekend peak hours.
Great location and convenience of the mall and restaurants / pubs in the mall and in the hotel.
Stayed in March 2024
Reviewed: 2 March 2024
Shekaran
MalaysiaAll great
Executive Lounge was excellent
Stayed in January 2024
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