152 Jalan Tun Tan Cheng Lock, 75200 Melaka, Malaysia
#13 of 211 hotels in Melaka
Guests' ChoiceBased on 232 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Amira
MalaysiaLimited parking space and no lift for the elderly.
Staffs are very friendly and helpfull. Waited for my arrival as I came quite late in the evening due to raya traffic. Offerred assistance to carry bags as there's no lift at the premise. Walking distance to Jonker Walk. The ambience are so nice and they preserve the nyonya style. Lovely.
Stayed in April 2024
Reviewed: 12 April 2024
Shi
SingaporeBreakfast was a bit disappointing - the hotel staff prepared the our fried rice and nasi lemak but both were too salty
Room was humongous. Two queen beds - one on the main floor and another on the mezzanine - were perfect for families with children.
Stayed in April 2024
Reviewed: 3 April 2024
Wee
SingaporeNil
Clean and special
Stayed in March 2024
Reviewed: 1 April 2024
Serena
United KingdomIf I really want to be picky, maybe more choice food-wise at breakfast - but that really didn't disrupt my stay overall, so apart from that... Keep up the good work! :)
EVERYTHING!!!! :) One of the best hotels I have ever been to in my life! I was very sorry to leave... Staff, room, cleanliness, location... Cannot fault anything
Stayed in March 2024
Reviewed: 28 March 2024
Marcus
AustraliaDidn’t have a pool.
Clean, bright, good space for a family of 3, beautiful traditional building and well maintained.
Stayed in March 2024
Reviewed: 13 March 2024
Andrew
United KingdomNothing
Excellent locality, staff very helpful and room was very tastefully decorated
Stayed in March 2024
Reviewed: 9 March 2024
Kay
United KingdomLovely property very tastefully laid out and very pretty
Stayed in March 2024
Reviewed: 7 March 2024
Ian
SingaporeNext to a busy road so a bit of noise late at night from the hyperbolic rickshaws!
Excellent location centrally with good parking included, tough to find for somewhere so central! Very nicely maintained old style hotel
Stayed in March 2024
Reviewed: 6 March 2024
Joanna
MalaysiaThe car-park was a bit too small and there was no space for our car.
The location was perfect. The rooms were clean, spacious and beautiful. Breakfast was yummy and the staff was extremely friendly.
Stayed in February 2024
Reviewed: 27 February 2024
Pragash
MalaysiaLimited parking space.
Excellent front office staff, especially the part timer. Location wise is as close to Jonker Street without the noise and complications.
Stayed in February 2024
Reviewed: 21 February 2024
Milan
Czech RepublicNice hotel in the perfect place, good parking and pleasant and helpfull staff.
Stayed in January 2024
Reviewed: 12 February 2024
Annabel
United KingdomGreat location, it felt as though we were staying in a museum! Staff wonderful!
Stayed in February 2024
Reviewed: 11 February 2024
Aarthi
IndiaPathetic Wi-fi internet connectivity in the room we stayed. Breakfast options for vegetarians can be better.
Clean and comfortable stay. In house car parking available in the busy street.
Stayed in February 2024
Reviewed: 7 February 2024
Paula
United KingdomFacecloth was missing that had nothing to do with us on check out it caused a bit of an issue but all got resolved after a little while.
Small and personal hotel in an old building right in the old part of town close to the river and attractions Room was clean, lovely with everything we needed Absolutely lovely manager Daniel greets guests and is an excellent host
Stayed in February 2024
Reviewed: 15 January 2024
Kc
MalaysiaEverything
Property is tastefully restored, diligently maintained & generously shared with visitors
Stayed in January 2024
Reviewed: 12 January 2024
Prashan
United KingdomVery welcoming and friendly staff. Room was clean and modern. Convenient parking available on site.
Stayed in December 2023
Reviewed: 31 December 2023
Sushila
MalaysiaFacilities and services
Stayed in December 2023
Reviewed: 26 December 2023
Yusli
MalaysiaNone
Antic
Stayed in December 2023
Reviewed: 19 December 2023
Syed
SingaporeDo take note that the hotel does not provide tooth brush and toothpaste. There is no lift. It didn't bother us since we are used to bringing our own toiletries and were able enough to carry our luggage.
The hotel facilities were clean and tidy. Checking in was a breeze. The staff was friendly. They had a WhatsApp service to the ease of fault reporting. The hotel was strategically located at the heart of where all the tourist attractions were. It's a stone throw away from jonker street and a few minutes walk to the dataran shopping centre. Amenities in the area were convenient. Food around the area was easy to locate. The plus point is the room cleaning daily, was done with good effort.
Stayed in December 2023
Reviewed: 16 December 2023
Wong
MalaysiaNothing
All the staff were very pleasant and helpful. Parking was excellent- they went way out to ensure we get to park our car despite the area was full of parked cars.
Stayed in December 2023
Reviewed: 2 November 2023
Yirong
SingaporeOther guests were smoking weed outside our room
Quaint , Peranakan vibes
Stayed in September 2023
Reviewed: 30 October 2023
Patricia
SingaporeAircon was a little noisy
Value for money. Room is big and clean. We got the first floor room so no need to climb the stairs after a long day. The breakfast was quite a good spread and the hotel is just a couple of mins from Jonker
Stayed in October 2023
Reviewed: 20 September 2023
Copain
JapanThe shower was not hot enough
Location Breakfast
Stayed in September 2023
Reviewed: 6 September 2023
Rozana
MalaysiaDriving to park the car was a bit far and the entrance to the parking place was a bit narrow and small. However, the staff assisted to take and drive the car from the parking place to the hotel after we checked out.
The staff were friendly and approachable. The breakfast was simple but nice. The room was clean and awesome. The Hotel was near and within walking distance to eating places.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content