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  5. Reviews of Heeren Straits Hotel

Reviews of Heeren Straits Hotel 4 stars

152 Jalan Tun Tan Cheng Lock, 75200 Melaka, Malaysia

#13 of 211 hotels in Melaka

Guests' Choice

Review score

Based on 232 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Not going to be the last time 😊
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited parking space and no lift for the elderly.

    Staffs are very friendly and helpfull. Waited for my arrival as I came quite late in the evening due to raya traffic. Offerred assistance to carry bags as there's no lift at the premise. Walking distance to Jonker Walk. The ambience are so nice and they preserve the nyonya style. Lovely.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Quant little place next to famous Jonker st
    • Leisure trip
    • Family with young children
    • Silk Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a bit disappointing - the hotel staff prepared the our fried rice and nasi lemak but both were too salty

    Room was humongous. Two queen beds - one on the main floor and another on the mezzanine - were perfect for families with children.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Relaxing and comfortable
    • Leisure trip
    • People with friends
    • Junior Room (No Window)
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Clean and special

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    One of the best hotels I've ever been to in my life
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    If I really want to be picky, maybe more choice food-wise at breakfast - but that really didn't disrupt my stay overall, so apart from that... Keep up the good work! :)

    EVERYTHING!!!! :) One of the best hotels I have ever been to in my life! I was very sorry to leave... Staff, room, cleanliness, location... Cannot fault anything

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    We loved staying here. Location was great as it was right in the old town. Breakfast was delicious although not much var
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t have a pool.

    Clean, bright, good space for a family of 3, beautiful traditional building and well maintained.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Thoroughly recommend the hotel for a short stay in Malacca
    • Leisure trip
    • Couple
    • Vista Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent locality, staff very helpful and room was very tastefully decorated

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely property very tastefully laid out and very pretty

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Lovely overnight stay, hope to come back!
    • Leisure trip
    • Family with young children
    • Silk Suite
    • Stayed 1 night
    • Submitted via mobile

    Next to a busy road so a bit of noise late at night from the hyperbolic rickshaws!

    Excellent location centrally with good parking included, tough to find for somewhere so central! Very nicely maintained old style hotel

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Beautiful rooms in the heart of Malacca. Highly recommended.
    • Leisure trip
    • Family with young children
    • Vista Room
    • Stayed 1 night
    • Submitted via mobile

    The car-park was a bit too small and there was no space for our car.

    The location was perfect. The rooms were clean, spacious and beautiful. Breakfast was yummy and the staff was extremely friendly.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Great value for money close to Jonker Street
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking space.

    Excellent front office staff, especially the part timer. Location wise is as close to Jonker Street without the noise and complications.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Vista Room
    • Stayed 2 nights

    Nice hotel in the perfect place, good parking and pleasant and helpfull staff.

    Stayed in January 2024

  • Reviewed: 12 February 2024

    10
    A wonderful place to stay in an historic town!
    • Leisure trip
    • Family with young children
    • Silk Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location, it felt as though we were staying in a museum! Staff wonderful!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Silk Suite
    • Stayed 1 night
    • Submitted via mobile

    Pathetic Wi-fi internet connectivity in the room we stayed. Breakfast options for vegetarians can be better.

    Clean and comfortable stay. In house car parking available in the busy street.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Facecloth was missing that had nothing to do with us on check out it caused a bit of an issue but all got resolved after a little while.

    Small and personal hotel in an old building right in the old part of town close to the river and attractions Room was clean, lovely with everything we needed Absolutely lovely manager Daniel greets guests and is an excellent host

    Stayed in February 2024

  • Reviewed: 15 January 2024

    10
    Pleasant & memorable
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Property is tastefully restored, diligently maintained & generously shared with visitors

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Very comfortable stay
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    Very welcoming and friendly staff. Room was clean and modern. Convenient parking available on site.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa 8M (100M from Hotel)
    • Stayed 1 night
    • Submitted via mobile

    Facilities and services

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Junior Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    None

    Antic

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Exceptional stay in Melaka.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Do take note that the hotel does not provide tooth brush and toothpaste. There is no lift. It didn't bother us since we are used to bringing our own toiletries and were able enough to carry our luggage.

    The hotel facilities were clean and tidy. Checking in was a breeze. The staff was friendly. They had a WhatsApp service to the ease of fault reporting. The hotel was strategically located at the heart of where all the tourist attractions were. It's a stone throw away from jonker street and a few minutes walk to the dataran shopping centre. Amenities in the area were convenient. Food around the area was easy to locate. The plus point is the room cleaning daily, was done with good effort.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Great service good location
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All the staff were very pleasant and helpful. Parking was excellent- they went way out to ensure we get to park our car despite the area was full of parked cars.

    Stayed in December 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Silk Suite
    • Stayed 2 nights
    • Submitted via mobile

    Other guests were smoking weed outside our room

    Quaint , Peranakan vibes

    Stayed in September 2023

  • Reviewed: 30 October 2023

    10
    Will stay here again.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Aircon was a little noisy

    Value for money. Room is big and clean. We got the first floor room so no need to climb the stairs after a long day. The breakfast was quite a good spread and the hotel is just a couple of mins from Jonker

    Stayed in October 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Vista Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was not hot enough

    Location Breakfast

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Awesome and we would definitely come back and stay here.
    • Leisure trip
    • Group
    • Silk Suite
    • Stayed 1 night

    Driving to park the car was a bit far and the entrance to the parking place was a bit narrow and small. However, the staff assisted to take and drive the car from the parking place to the hotel after we checked out.

    The staff were friendly and approachable. The breakfast was simple but nice. The room was clean and awesome. The Hotel was near and within walking distance to eating places.

    Stayed in August 2023

Showing 1 – 25

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