Pulau Bum Bum, 91308 Semporna, Malaysia
#2 of 35 hotels in Semporna
Guests' ChoiceBased on 111 hotel reviews
8.9Cleanliness
8.9
Comfort
8.6
Location
9.5
Facilities
8.5
Staff
9.4
Value for money
8.9
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End of dialog contentReviewed: 23 April 2024
Viviana
MalaysiaLimited food
The view
Stayed in April 2024
Reviewed: 22 April 2024
Kamaruddin
MalaysiaNothing
I like it very much
Stayed in April 2024
Reviewed: 3 April 2024
Meow
Malaysiaroom without air-conditioning. We got to leave the glass door open to sleep. Extra public bathroom should be provided for guest to wash up after sea activities to avoid long queue.
The location. Can swim and snorkeling around the water house. Friendly staff. Nice music/song played at dining area.
Stayed in March 2024
Reviewed: 30 March 2024
Tanya
AustraliaWhen a group of Chinese travellers came and ordered everyone around and didn’t get water melon cos they filled half their plate. This made an enjoyable time disappointing
Just absolutely beautiful, worth going.
Stayed in March 2024
Reviewed: 27 March 2024
Meizhi
JapanAnts on the bed. They don’t bite you or make you scratchy but sharing a bed with ants is not very enjoyable.
Staff are very helpful and friendly. Free snorkeling around Waterhouse and equipment is also free(10RM to rent fin though). Dining is amazingly delicious(we had very good crabs).
Stayed in March 2024
Reviewed: 25 March 2024
Siti
MalaysiaThe view is very unbelieveable. Its so amazing
Stayed in February 2024
Reviewed: 19 March 2024
Xiaoyu
ChinaNothing, everything is wonderful
excellent, a wonderful travel experience!
Stayed in February 2024
Reviewed: 16 March 2024
Kichka
BulgariaThere could be more variety in the food, more fruits would be great! But the food is delicious though!
It was a dream come true! Everyone and everything was great! Staff is friendly, helpful and polite, they speak very good English, so communication was easy. The room was spacious and clean, and the terrace was the best! No AC, only fan, but it's more than enough! 4 meals daily, afternoon snack was my favorite, unlimited coffee and tea.
Stayed in March 2024
Reviewed: 7 March 2024
Madhuri
TaiwanThe food! Even though it has been mentioned as a buffet on all the 4 days that we stayed here, there was 1 chicken curry, 1 crab curry, 1 fish curry, and 1 vegetable curry. My husband eats only chicken, and he has only one curry to choose (for all the 4 days). Also, as a person who can not digest gluten properly, all the snacks served are made from flour (has gluten). Also, for breakfast, they just served eggs, fried rice, and bread. A lot can be improved in terms of food. Because, after you come here there is no chance you can buy something to eat or drink. Also, no alcohol is served or sold.. Every snack, drink, alcohol, etc. has to be bought before you catch the jetty to the resort. They didn't even provide toothbrush! if we were staying for a night or 2, it's easy to adjust, but when you stay longer, it's difficult. Also, the flush in the bathroom wasn't working properly. There is some water flow issue in the bathroom altogether because the pressure of water is sometimes negligible and sometimes okay.
The location and ambiance are amazing. Staff is great. Great hospitality and entertaining. Amazing view from the room. Can't say enough. We just loved our stay here. We would definitely recommend it.
Stayed in March 2024
Reviewed: 5 March 2024
Alicia
MalaysiaEverything is good!
Stayed in January 2024
Reviewed: 5 March 2024
Kamal
MalaysiaRoom can be improved ..but it was well and nice..my bed was wobbly
The view, the friendly staff and the relaxation
Stayed in March 2024
Reviewed: 21 February 2024
Tina
SloveniaJust living on the water. No sand, no bugs, just simple wooden floor and tourquise sea beneath your feet. And the staff is just one of a kind. If you need anything, they are there to assist you. But if you want your mind to chill, they just let you be. No small talk, no pretended kindness, no hustle. Perfection.
Stayed in February 2024
Reviewed: 17 February 2024
Ab
MalaysiaLimited of water supply
View very nice, swallow sea so we can swim anytime around the room
Stayed in January 2024
Reviewed: 13 January 2024
Vicky
AustraliaFriendly and helpful staff!
Stayed in January 2024
Reviewed: 10 January 2024
Leen
MalaysiaFood & Clean Environment
Stayed in January 2024
Reviewed: 4 January 2024
Hani
United StatesExcellent location and enjoyed swimming in the waters with my boys. Beautiful scenery, good food and amazing staff, always cheerful, polite and friendly especially with kids.
Stayed in December 2023
Reviewed: 24 November 2023
Nurul
MalaysiaI think they can upgrade their place for anyone who wants to make a bbq party
Breakfast is great , they serve me local cuisine and the location is very beautiful opposite bohey dulang island
Stayed in November 2023
Reviewed: 29 October 2023
Uvais
MalaysiaReally Superb🥰
Everything i like😍
Stayed in October 2023
Reviewed: 28 October 2023
Yu
AustraliaN/A
Friendly and helpful staff. Beautiful ocean view. Diving site at the door. Tasty food. Breeze and sunset.
Stayed in October 2023
Reviewed: 24 October 2023
Cristleona
MalaysiaThe location is good, very nice view, friendly and helpful staff ❤️ love it much and my family all are enjoying and happy in the trip😍
Stayed in October 2023
Reviewed: 23 October 2023
Siti
MalaysiaThe room has some dirt when first check in. Need to do more routine maintenance of each house.
No need to worry about food. Everything is scrumptious. There are few spots to swim. Each house has balcony!
Stayed in October 2023
Reviewed: 7 October 2023
Shiyu
ChinaThe floor of the toilet is a little wet.
The room is quite big and comfortable, clean. A lot of beautiful coral, colorful fish, starfish around the water house. The sea view is so nice, especially the sunrise!
Stayed in October 2023
Reviewed: 4 October 2023
Mohd
MalaysiaNothing
I loved the whole stay. Not a bad word!
Stayed in September 2023
Reviewed: 21 September 2023
Neils
MalaysiaIf I really need to answer I would say theres quite a lot of rubbish on the sea (and theres no efforts shown to combat that problem). It might not be done by the resort but to see such uncivilized culture on such a beautiful place really takes away the mind.
Being a waterhouse you can expect ocean but if you never know how clear the water in Semporna is you’re in for a surprise. Also being a waterhouse it means you are away from all the hustle and bustle of life, a good and affordable healing choice. Some people might think its pricey but comparing to the other similar options, it is actually one of the cheaper one. (Other places charge you per head in the area)
Stayed in September 2023
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