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Reviews of One Point Hotel

Ground Floor, Lot 5385, Block 16, R. H. Plaza, 93350 Kuching, Malaysia

#77 of 87 hotels in Kuching

Guests' Choice

Review score

Based on 73 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    8.2

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 2 nights
    • Submitted via mobile

    Bedsheets and towel seems unclean. I also found a baby cockroach in the room, and spiderweb.

    I like how the staff clean the room, bedmaking and toilet cleaning.

    Stayed in March 2024

  • Reviewed: 13 June 2023

    5.0
    good
    • Business trip
    • Solo traveller
    • Queen Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    The room is too small and i can hear people walking outside

    location is very strategic

    Stayed in June 2023

  • Reviewed: 1 May 2023

    7.0
    Location is good and price was cheap
    • Business trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    The location of this hotel is very good. It is next to a food court where there's lots of options to choose from

    Stayed in April 2023

  • Reviewed: 20 March 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The toilet is a bit dirty

    The bed that they provided is nice

    Stayed in March 2023

  • Reviewed: 3 March 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    There's one female receptionist not so friendly.

    The location is near the airport.

    Stayed in March 2023

  • Reviewed: 15 January 2023

    7.0
    Room service was not fully clear item
    • Leisure trip
    • Family with young children
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    No mirror especially at bathroom Room service was not fully clear@cleanup item customer before ( towel for customer before us still hanging at back door)

    Near with 24hour foodcourt

    Stayed in January 2023

  • Reviewed: 20 November 2022

    7.0
    Thanks for the night and services.
    • Business trip
    • Couple
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    It is suitable for non muslims as the non halal food court is very near to hotel, but a little bit disappoint for muslims because it doesn't suits the syariah compliances as you can smell the smoke of non halal food from your bathroom. Plus, you can hear the cooking sounds clearly with people hanging out down there.

    The hotel is clean and tidy, near the 24hours mart, and the receptionist is well manners.

    Stayed in November 2022

  • Reviewed: 7 October 2022

    6.0
    Pleasant
    • Family with young children
    • Queen Room without Window
    • Stayed 3 nights
    • Submitted via mobile

    Clean room when customer not around

    Stayed in October 2022

  • Reviewed: 5 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    Room a bit small compare to other place.

    Location is near to the city.

    Stayed in June 2022

  • Reviewed: 25 May 2022

    5.0
    How to work if it is so noisy ?
    • Business trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 1 night

    First room given, faulty alarm that goes off continuously and cannot open door. Next door is a couple. Second room given smelled of smoke. Reception refused to change problematic room. Third room, took it because all rooms will be almost the same.

    Location near place of interest.

    Stayed in May 2022

  • Reviewed: 11 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    -didn't provide glass, coffe,sugar -the table not cleans -the tiles of toilet is dirty

    Stayed in March 2024

  • Reviewed: 6 March 2024

    4.0
    for A side , didnt worth the money, very uncomfortable due to noise pollution.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    very uncomfortable due to noise pollution from the workshop.

    Stayed in March 2024

  • Reviewed: 13 January 2024

    8.0
    Good location with big food court attached .
    • Leisure trip
    • Family with young children
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    Good location with big food court attached .

    Stayed in January 2024

  • Reviewed: 10 December 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 2 nights
    • Submitted via mobile

    Shower Facilities

    Shower got cold most of the time No tele0hone in the room Very bad facilities Don't go there, never

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room With Window
    • Stayed 1 night
    • Submitted via mobile

    Near the food court

    Stayed in October 2023

  • Reviewed: 19 August 2023

    2.0
    Take this substandard hotel off your listing.
    • Leisure trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 3 nights
    • Submitted via mobile

    Every aspect of the hotel. 1. Room too small. Not mention in their website. 2. Need a lot of repairs. A. Broken door handle B. Broken mirror C. Moldy curtain D. Chipped off paint F. Broken aircon G. Noisy exhaus fan H. Dirty floor from entrance hall to room I. Staff sleeping during work J. Many more........

    Only the shower. Good water pressure.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Near to the airport and affordable with my budget. A lot of food choices around. Definitely will stay there again.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    10
    I really enjoyed staying at this place
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    I like the comfortable room with the basic facilities, clean room, friendly staff, near to restaurant.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    9.0
    My 2nd time here. Ease of access to food. Near to KPJ Kuching Specialist Hospital. Will come again.
    • Leisure trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 1 night

    There is no iron, water heater (to boil drinking water), coffee, or tea. There are only 2 500ml bottled water provided. Well, to me, this is fair enough to keep the room rate affordable and to prevent the room from being crowded with amneties. Travellers with small kids might find the room inadequate for the mentioned shortcomings but adult travellers would find it acceptable and value for money, for the price you paid.

    The hotel does not provide any breakfast. However, just next to the hotel is a 24-hour food court called Premier Food Republic that offers a good variety of food. Kolo mee, kampua mee, chicken rice, laksa, burger (Burger Times' pork bacon cheese burger is superb!), you name it. Halal and non-halal food easily found at the food court. I stayed in a room with Queen bed and window facing the big roundabout in front of the hotel. The room is compact but feels spacious enough for me, not claustrophobic. Bear in mind that during afternoon time, this room's window receive plenty of sunlight, adequate to dry your clothes if you hang them on the window starting from 9am till 6pm, provided they are not thick clothings.

    Stayed in June 2023

  • Reviewed: 3 April 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    The price in Booking when going to the hotel was much more than it. I do not advise friends to go to this hotel

    The price in Booking when going to the hotel was much more than it. I do not advise friends to go to this hotel

    Stayed in March 2023

  • Reviewed: 16 March 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Queen Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness especially in the bathroom was mouldy and a bit smelly. No hangers provided even though I've requested it from the receptionist. The mattress was really uncomfortable to sleep and the pillow was smelly.

    Surrounded by food n convenience store

    Stayed in March 2023

  • Reviewed: 23 February 2023

    4.0
    Facilities
    • Leisure trip
    • Family with young children
    • Queen Room With Window
    • Stayed 2 nights
    • Submitted via mobile

    The facilities are quite disappointing. I need to wash the toilet using my own shower so that it smells good. The room is also dirty and has cockroaches and ants. I hope in the future, the room services need to check all the room conditions. Overall it is good.

    The location is strategic, easy to find food..

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Simple, comfortable, clean, and convenient place to stay
    • Business trip
    • Solo traveller
    • Queen Room With Window
    • Stayed 2 nights
    • Submitted via mobile

    Upon arrival in the room, I noticed the: 1) water boiler wasn’t emptied (I guess it is never washed since previous person whom stayed in the room left) 2) the cup in the room was dirty with some kind of white powder in it, which again means the cup wasn’t cleaned after previous tenant check out 3) liquid shower soap in the wall-mounted soap dispenser in the bathroom was already hardened like gel, making the soap difficult to come out from the dispenser despite how many times I press the dispenser The matters above are all small matters. Hopefully housekeeping staff can do a proper cleaning and check if soap after each time a tenant checks out.

    Location: 1) Nearest eatery is a food court that is literally just next to the hotel, reachable within 5 minutes of walking distance. 2) There is a bank and at least 2 self-service coin laundries within walking distance. 3) Can go to any part of Kuching city at ease from the hotel because of the strategic location near a big roundabout that diverges to different parts of Kuching.

    Stayed in February 2023

  • Reviewed: 18 January 2023

    4.0
    The price abite high with size of the room. Its looks like the owner don't care his busines.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No glass and welcome drink. Restroom small.

    Bed clean and aircond ok.

    Stayed in January 2023

Showing 1 – 25

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