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Reviews of Paganakan Dii Tropical Retreat

Mile 14, Jalan Labuk, 90000 Sepilok, Malaysia

#2 of 6 hotels in Sepilok

Guests' Choice

Review score

Based on 232 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    5.2

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Showing 76 – 100

  • Reviewed: 30 April 2023

    9.0
    Great place to stay!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Very cosy place, kind staff, good food, comfortable beds, AC and fan, free water refill, feel like being in the jungle. Close to orangutan rehabilitation centre. I reccomend!

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    I highly recommend! The owners and staff make your stay, as well as the fabulous views over the forest.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very convenient quiet location near to the orangutan rehabilitation centre and rainforest park. The staff were amazing, always smiling and helpful. The accommodation is basic but very clean and comfortable.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    9.0
    A great getaway
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower/bathroom needs better hooks/shelving for soap and shampoo. They should also really have a pamphlet or booklet with activity options/pricing and description because we often were confused about what was included when we booked something

    The guesthouse is really lovely and peaceful. The staff are friendly and there are lots of options for activities + a great shuttle service that's included. The room was surprisingly clean and bug free.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    stunning view (superior room)

    Stayed in March 2023

  • Reviewed: 28 March 2023

    10
    Full immersion in the rainforest!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only note you need one car or Grab or shuttle to move from. But this is normal considering you are in the rainforest.

    Awesome place, if you have to visit Sepilok and want to sleep inside the wildlife this is the right choice! The wood room is suspended on the forest with an amazing view. You also have air conditioning but we suggest you to switch it off and use the fan. Mosquito net very helpful! And make you feel protected.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    A fantastic jungle retreat.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing staff working there. it’s a jungle retreat, rustic and at one with nature. food is good. nice vibes

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    Friendly place, helpful people, in the jungle
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No shelves or drawers to put anything on or in, in the room. No hanging space, just 3 hooks. Everything ends up on the floor. Same in bathroom, but there is a towel rail. The bathroom outside the first night had an army of ants, but after that was pretty clear, but made us very wary to begin. The balcony to the room has a lovely jungle view but a tiny uncomfortable wooden 'bench' to sit on. Could only last 10 minutes on it. Cash only, no cards.

    The property was very clean, the staff and owners are great, cannot do enough for you. Food is pretty good and fair pricing. RM 12-17 a meal. Water refills in reception. 3 free shuttles a day to the orangutans, sunbears and rainforest discovery Centre. RM 5 per person if you call them any other time, very flexible and helpful. Hammocks around to chill in are welcome. Peaceful at night.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was beautiful. Perfect view of the jungle.

    Stayed in February 2023

  • Reviewed: 12 March 2023

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great. Maybe a couple of nicer/comfy chairs at the ‘balcony’.

    very helpful and friendly staff and beautiful location. Close to Orangutan Rehabilitation Centre (Go there by yourself, cheaper and more time at the center)

    Stayed in March 2023

  • Reviewed: 9 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was really nothing to complain about.

    Most of the places offering accommodation in the area are by the main road. This one is more secluded, and you have the jungle just infront of the terrace. The facilities are rustic, but very clean and comfy. The staff was also amazing; so kind and friendly and always willing to help.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    Great stay with beautiful views and comfortable beds
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    location and setting are perfect, the staff are friendly and relaxed. Breakfast was simple, just some eggs, halal sausage and toast with jam, but still nice. there’s a shuttle to the orangutan and rainforest. would love to have had an extra day there to relax

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Fantastic place - highly recommend!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Such a fantastic place to stay - highly recommend! The rooms themselves were lovely and spacious and had good air con and hot water. The small restaurant served delicious food so definitely give that a try. The staff were really helpful too and they also offer a free shuttle bus to the sights in Sepilok - Orangutans or Sunbears or the RDC! They also did our laundry so quickly and it was so cheap. They also have sunbeds and hammocks overlooking the rainforest too! We had a fantastic few days!

    Stayed in March 2023

  • Reviewed: 19 February 2023

    10
    Absolutely fantastic
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    a couple of holes in the mosquito net, not really affecting its function though.

    One of the best hotels I have stayed in, feel like it is a must stay for every traveller. You stay in wooden lodges so be prepared to find a few critters around your room but mosquito nets are provided. Bathroom is semi-outside so has a great view onto the jungle but still feels private at the same time. staff were absolutely fantastic, very very friendly and welcoming. Food was delicious and cheap. Free shuttle service into sepilok.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    9.0
    A really wonderful place to stay with great staff, BUT a bit remote.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    some small things like: They’re dogs walking around the perimeter (this is normal in Borneo atleast for what I’ve seen). they are not harmful or make a lot of noice, but my partner doesn’t like dogs. The water in the shower is cold, also not really uncommon in Borneo. Also, the place is a bit remote. Getting a Maxim/Grab during the evening night is hard. So you might better do your activities during the day and enjoy a good book in the evening.

    The place is really nice. You have a lot of hammocks and chairs to chill in, to watch the beautiful surroundings and just to read a book or enjoy the weather and trees. The bed is good, great pillows with a nice in between (not to hard or to soft) bed. Its clean, yes there are insects! But you are on the edge of a part of the jungle so.. The staff is really really really nice, they transport you free to the activities around Sepilok and adjust the pickup place if need be. The food is nice, its basic not going to lie but its nice. Also if you don’t have enough breakfast, you’ll get extra bread if you ask. the mosquito net is handy because of the insects.

    Stayed in February 2023

  • Reviewed: 1 February 2023

    10
    Rainforest retreat
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Free roaming dogs from a neighbouring property were friendly, but could be noisy during the night.

    Staff were exceptional, very friendly and helpful. Food was good, not a huge choice, but most guests only stay a few days, so not usually a problem.. Room was very clean, with good quality toiletries provided. The outside bathroom was a quirky feature. Free shuttle service to the main attractions nearby, and reasonably priced excursions further afield were available.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    9.0
    Jungle paradise with a family feel.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is a little basic maybe, and the rooms are a little on the pricey side but well worth it for the scenery. Nothing actually bad to say!

    The location is phenomenal, and everyone working there was wonderful! Such a welcoming family and they really help with every query, help you make plans to me get the most out of your visit. Don't be put off by it being a little way out from the main attractions of Sepilok... although the free shuttle is three times a day, they will actually pick you up and drop you anywhere at any time with just a WhatsApp message to arrange. The room was beautiful and you are surrounded by the beautiful nature.

    Stayed in January 2023

  • Reviewed: 1 December 2022

    10
    It was a terrific stay. The property was awesome and the staff truly amazing
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Location was a bit far from some of the attractions however the resort did have a free shuttle to most of the sites.

    The property was very clean and the dorm room I stayed in was really unique.

    Stayed in November 2022

  • Reviewed: 15 November 2022

    10
    amazing
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If you are looking for a true-authentic experience ( alwais on safe ) in the jungle that’s the place you looking for! The suits are down-to-earth but very nice and comfortable, and the view is outstanding! Food is very good, cooked fresh and lovely! Position is perfect to reach the urangutans, monkeys and sun bear centre ( the house keeper will provide you a transfer ) The house keeper are very kind, you will feel like home in a while, if you need a transfer, an indication or any help they are always ready and on duty! How can we forget about Nana, the sweetiest and smarter child lead you a smile!

    Stayed in November 2022

  • Reviewed: 12 November 2022

    9.0
    Excellent stay, great value, friendly staff and homely feeling!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I left my toothbrush in the toilet on the first night and it disappeared in the morning. The staff said it could have been monkeys since one side of the toilet is open to the rainforest. Perhaps staff should remind guests about it or put up a note in the toilet to remind people not to leave their things there.

    I loved the homely feeling of the place and the service by the staff was excellent! Front desk, assistants, and the driver - they were all very efficient, helpful and friendly.

    Stayed in October 2022

  • Reviewed: 6 November 2022

    8.0
    Simple rooms on stilts with a large sliding door opening out on to the forest canopy.
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night

    Amazing views of rainforest, submersed into the forest, rustic accommodation

    Stayed in October 2022

  • Reviewed: 4 November 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Best hostel, great scenery, accommodating staff, close to everything you need in Sepilok. No need to go to Sandakan.

    Stayed in November 2022

  • Reviewed: 1 November 2022

    9.0
    Beautiful, jungle retreat.
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Wish we could have stayed longer.

    Lovely reception area with room for socialising. Friendly family welcome. Room was lovely, comfy beds with a bathroom looking out over the jungle. Close to Sepilok orangutan centre, the sun bear centre and fire fly cruise. Pangkalan Fireflies Tour. +601151800387. Email : Idayaninahar@yahoo.com

    Stayed in October 2022

  • Reviewed: 31 October 2022

    9.0
    A tropical chilled-out experience
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    n/a

    it’s basic, clean and excellent value for money. We loved the chilled-out atmosphere and the friendly staff. Also, we recommend this fire-fly tour company below; they were informative and friendly. Pangkalan Fireflies Tour. +601151800387. Email : Idayaninahar@yahoo.com

    Stayed in October 2022

  • Reviewed: 29 October 2022

    10
    wonderful Retreat with friendly staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    location is perfect and the staff are all wonderful and friendly

    Stayed in October 2022

  • Reviewed: 25 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Accommodation in the middle of the jungle. Staff were very nice. Free shuttle bus to Orangutan and Sun Bear sanctuary. Outdoor shower is cool. Clean and comfortable with mosquito nets. No WiFi but this is to be expected in the middle of the jungle.

    Stayed in October 2022

Showing 76 – 100

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