G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, 14000 Bukit Mertajam, Malaysia
#2 of 18 hotels in Bukit Mertajam
Guests' ChoiceBased on 798 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 7 May 2024
Yuet
MalaysiaThe hallway towards the rooms
The room is spacious with a small kitchen and living room. Also, looked new with nice lighting.
Stayed in April 2024
Reviewed: 6 May 2024
Sharifah
MalaysiaAlthough the rooms were very clean however the parking amd walkways can be improved.
The staffs were excellent. Special mention to Runa who tried her best to find me a halal noodle restaurant.
Stayed in May 2024
Reviewed: 6 May 2024
Jansen
MalaysiaI like everything escpicallt the services
Breakfast is simple and nice.
Stayed in February 2024
Reviewed: 5 May 2024
Koon
MalaysiaThe shower is the only one that isnt hot. Other faucets all have hot water
Friendly staff team and generally clean
Stayed in May 2024
Reviewed: 2 May 2024
Hanani
MalaysiaThe air-conditioner that we had in our room needed to be serviced as it didn't cool the room. However, the living room air-conditioner worked wonders.
It's a very strategic location. A nice place just to relax. Would definitely coming back. The room is huge and comfortable. Everything was good.
Stayed in April 2024
Reviewed: 22 April 2024
Suhaimi
MalaysiaI wish the bidet was the old version (with hose pipe)...
This is my second time with Citadines (the first one was at Georgetown branch). I've loved Citadines since then. Everything is perfect.
Stayed in April 2024
Reviewed: 22 April 2024
Akashah
Malaysialocation
Stayed in March 2024
Reviewed: 17 April 2024
Haslinda
MalaysiaFree coffee at lobby
Stayed in April 2024
Reviewed: 14 April 2024
Leong
MalaysiaGreat location.
Stayed in January 2024
Reviewed: 14 April 2024
Dhiya
MalaysiaThe water dispenser sink could improve as many water spills when people are refilling their drink water supply
The amenities inside the apartment. Really feels like home. And very spacious
Stayed in April 2024
Reviewed: 6 April 2024
Andyheng
SingaporeParking lot is directly connected and accessible to the hotel floor levels. Luckily there's a security gate being installed to enter into the room levels. Breakfast selection can be improved.
Convince location with many good restaurants around the vicinity. Clean and comfortable room.
Stayed in April 2024
Reviewed: 29 March 2024
Benny
Hong KongBreakfast is not at all impressive. I’m okay with the limited choices but they are cold and messy. Apartment does not have enough hooks for towels and clothes.
Nice apartment.
Stayed in March 2024
Reviewed: 28 March 2024
Idris
SingaporeWhen we arrive, the receptionist informed us that they did not have our booking. Thus, they had contact Booking.com to verify our booking and that took almost 30min. Parking lots in front of the property is very limited.
The property is close to the main highway so it was convenient for us to go to different areas of Penang including the Georgetown via the bridge. The unit that we had comes with a living room and 2 bedrooms. It was very spacious and very clean. The view from the rooftop pool is awesome.
Stayed in January 2024
Reviewed: 24 March 2024
Ximie
MalaysiaNone.
The room is incredibly spacious, impeccably clean, and fully functional with a convenient washer and dryer. Additionally, there is a paid self-service laundry available. The kitchen comes fully equipped with a microwave and all necessary cooking utensils. During our stay over Ramadan, breakfast was served promptly at 5 am and was quite satisfying. Unfortunately, we didn't have the opportunity to utilize the enormous swimming pool, but we will definitely make a point to do so next time. We look forward to returning and making the most of all the amenities available.
Stayed in March 2024
Reviewed: 17 March 2024
Margaret
SingaporeConveniently located to travel around. Plenty of car park spaces and most importantly, in a safe area.
Stayed in March 2024
Reviewed: 14 March 2024
Shell
MalaysiaNil
Spacious, nice sunset
Stayed in March 2024
Reviewed: 28 February 2024
Hasanusi
MalaysiaThe breakfast not really meet my expectation, very basic compared to room rate.
Staffs were friendly, the spacy room with almost completed facilities.
Stayed in February 2024
Reviewed: 23 February 2024
Aysar
MalaysiaBreakfast can be improved & drinks provided can be added for more selections
Lots of hangers 😆 I like everything from deco, lighting, utilities, facilities, etc For sure will repeat for next staycation
Stayed in February 2024
Reviewed: 19 February 2024
Dayang
MalaysiaNothing
Everything
Stayed in February 2024
Reviewed: 6 February 2024
Sook
MalaysiaOnly the toilet light was blinking ... after i complaint i think they fixed it but not fixed properly is still blinking.
location is great, a lot of shops to eat around. The property very clean and very comfortable. Staff are so helpful.
Stayed in February 2024
Reviewed: 22 January 2024
She
MalaysiaNothing.
Room was clean and big. Aircond very cold. Hotel located very near Icon City. Lots of food and shops around.
Stayed in January 2024
Reviewed: 19 January 2024
Victoria
GermanyFriendly staff, allowed us to check in early. Nice big 2 room apartment and enjoyed the swimming pool!
Stayed in January 2024
Reviewed: 14 January 2024
Penny
MalaysiaToilet too small, there's no space for me to put clothes
The bed is Very comfortable. It's not too soft
Stayed in January 2024
Reviewed: 5 January 2024
Rosli
SingaporeTo far from mall but easy to get grab.
The room very clean and the staff very friendly. The breakfast is good.
Stayed in December 2023
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