G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, 14000 Bukit Mertajam, Malaysia
#2 of 18 hotels in Bukit Mertajam
Guests' ChoiceBased on 827 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 7 June 2024
Lee
Malaysiano comment
good location
Stayed in June 2024
Reviewed: 7 June 2024
Rm
MalaysiaThe interior design of the rooms & the location is perfect!
Stayed in April 2024
Reviewed: 6 June 2024
Barrock
MalaysiaGood restaurants were walking distance, but across the road with only jaywalking option.
Comfortable.
Stayed in June 2024
Reviewed: 3 June 2024
Melati
MalaysiaVery nice suite apartment and recommended. Will repeat in the future.
Stayed in June 2024
Reviewed: 2 June 2024
Chai
MalaysiaA lil stain on the blanket when we checked in. Does not have room service. Breakfast not worth for RM25. The surface of the tiles at lifts and walls not so well maintained.
It look comfy and stylo. Free parking. nice, responsive and good manner staffs.nice view. Strategic location for night life and foods. Good amenities.
Stayed in June 2024
Reviewed: 1 June 2024
Abd
MalaysiaNo mineral water in room
location free parking cleanliness
Stayed in June 2024
Reviewed: 31 May 2024
Shahril
MalaysiaThe unit is awesome
Stayed in April 2024
Reviewed: 29 May 2024
Pawan
PolandWe requested flowers on the bed for our check in in advance with a payment also done in advance. However, on the day of check-in, the receptionist told me that they did not have flowers and staff responsible for this were not working that day. Then I insisted several times on it as I requested it in advance. However, the receptionist agreed and then told me I had to pay again. I already told him before that a payment was already done, eventually I had to show proof. Before someone checks in, please check if someone has made a reauest in advance and take care of it. We wasted a lot of our time there because of this.
The room, breakfast service
Stayed in May 2024
Reviewed: 29 May 2024
Sean
MalaysiaThe aircon somehow is not as cold as what usual hotel's temperature. With thick blanket, it can get a bit stuffy at night. Maybe because of too hot weather in Prai.
Its my first time in this hotel. I got upgraded to 2 bedroom apartments, which is nice gesture. I initially declined as i really dont need it. Still hotel insist. Cleanliness is tip-top, bed is very comfort, location very convenient, parkings are abundant.
Stayed in May 2024
Reviewed: 29 May 2024
Anne
Malaysianil
Cleanliness and the hospitality
Stayed in May 2024
Reviewed: 28 May 2024
Vinotheraj
MalaysiaSpacious for a small family of 2 + 1 toddler.
Stayed in May 2024
Reviewed: 27 May 2024
Nor
MalaysiaThe lift takes ages, and also appreciate if the hotel could provide praying mat. I asked for a baby cot during booking but there is none delivered to my room.
The room I booked (2-bedroom executive) is equipped with useful amenities for family stay; washer dryer, crockeries, fridge, iron & board. The air conditioners works good and the hotel is not stingy with its shower kits (shampoo and soaps come in normal sized bottles).
Stayed in May 2024
Reviewed: 27 May 2024
Zia
MalaysiaBreakfast. Plus pool area was not monitored and nighters was there and food / drinks facility around the pool area. Pool on the other hand was excellent. Clean and very nice .
Wry good place. Clean. Good value for money. V good location.
Stayed in May 2024
Reviewed: 7 May 2024
Yuet
MalaysiaThe hallway towards the rooms
The room is spacious with a small kitchen and living room. Also, looked new with nice lighting.
Stayed in April 2024
Reviewed: 6 May 2024
Sharifah
MalaysiaAlthough the rooms were very clean however the parking amd walkways can be improved.
The staffs were excellent. Special mention to Runa who tried her best to find me a halal noodle restaurant.
Stayed in May 2024
Reviewed: 6 May 2024
Jansen
MalaysiaI like everything escpicallt the services
Breakfast is simple and nice.
Stayed in February 2024
Reviewed: 5 May 2024
Koon
MalaysiaThe shower is the only one that isnt hot. Other faucets all have hot water
Friendly staff team and generally clean
Stayed in May 2024
Reviewed: 2 May 2024
Hanani
MalaysiaThe air-conditioner that we had in our room needed to be serviced as it didn't cool the room. However, the living room air-conditioner worked wonders.
It's a very strategic location. A nice place just to relax. Would definitely coming back. The room is huge and comfortable. Everything was good.
Stayed in April 2024
Reviewed: 22 April 2024
Suhaimi
MalaysiaI wish the bidet was the old version (with hose pipe)...
This is my second time with Citadines (the first one was at Georgetown branch). I've loved Citadines since then. Everything is perfect.
Stayed in April 2024
Reviewed: 22 April 2024
Akashah
Malaysialocation
Stayed in March 2024
Reviewed: 17 April 2024
Haslinda
MalaysiaFree coffee at lobby
Stayed in April 2024
Reviewed: 14 April 2024
Leong
MalaysiaGreat location.
Stayed in January 2024
Reviewed: 14 April 2024
Dhiya
MalaysiaThe water dispenser sink could improve as many water spills when people are refilling their drink water supply
The amenities inside the apartment. Really feels like home. And very spacious
Stayed in April 2024
Reviewed: 6 April 2024
Andyheng
SingaporeParking lot is directly connected and accessible to the hotel floor levels. Luckily there's a security gate being installed to enter into the room levels. Breakfast selection can be improved.
Convince location with many good restaurants around the vicinity. Clean and comfortable room.
Stayed in April 2024
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