T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, 75300 Melaka, Malaysia
#66 of 211 hotels in Melaka
Guests' ChoiceBased on 8271 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
8.4
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: 29 April 2024
Winnie
MalaysiaI left my laptop in the room after checking out. Unfortunately, none of the staff gave me a call for this issue. After i reached KL and at night i realised this matter then call the counter and they told me my laptop with them. I appreciated that Swiss Garden staff kept my laptop but i think they should call me when they find my laptop. Hope they can improve regarding this.
The staff kept my laptop that i left in the room. Very good attitude
Stayed in March 2024
Reviewed: 29 April 2024
Suet
MalaysiaSwimming pool is wonderful for kids, but maybe less hygienic because there were too many people, we almost had rashes after the swim.
Breakfast was really good, room is clean, and the hotel is annexed to a shopping mall so it's convenient.
Stayed in April 2024
Reviewed: 29 April 2024
Muhammad
United KingdomWill require maintenance work more often, due to the incident I described above
Breakfast options are excellent. Staffs are amazingly helpful. The ventilator located at the ceiling of the bathroom collapsed on our 2nd day. Called the staff member and we were promptly offered a different room plus a late check out.
Stayed in April 2024
Reviewed: 28 April 2024
Azahar
MalaysiaGood
Good
Stayed in April 2024
Reviewed: 28 April 2024
Adnan
MalaysiaParking not convenient at 7th and 8th Floor Have to park quite a distance from the lift to the lobby. As a first timer to Swiss Garden Hotel find it difficult to find my way to the B lift from the C area of Parking.
Scenery from the balcony
Stayed in April 2024
Reviewed: 28 April 2024
Fisya
MalaysiaGood 👍🏻
Stayed in April 2024
Reviewed: 28 April 2024
Nur
MalaysiaAir cond noisy
Large room
Stayed in April 2024
Reviewed: 26 April 2024
Maureen
MalaysiaFreshness
Food quality needs to be improved
Stayed in April 2024
Reviewed: 26 April 2024
Azren
Malaysiana
room
Stayed in March 2024
Reviewed: 26 April 2024
Noraslinda
MalaysiaThe clean
The room
Stayed in April 2024
Reviewed: 25 April 2024
Bella
Malaysia1) LIFT! please do something about it . 2) I don't know if it's normal, but it's 1st time I stayed in hotel room that can hear very clearly sound from beside room 3) The sliding door to the balcony can lock nore close properly
Our stay was very nice . All are good & comfortable. Room also clean & facilities all provided. The breakfast buffet is awesome. It's good taste
Stayed in April 2024
Reviewed: 24 April 2024
Bashir
MalaysiaThe room was not so clean especially the bathroom. My bath tub has problem where it cannot keep the water. The scent at lobby quite unpleasant for me.
The room has bath tub and balcony. The swimming pool also big. Smooth check in. Free parking by tracing plate number. There is a mall below the hotel where you can find some restaurants. Located next to Malacca River. The breakfast was good.
Stayed in April 2024
Reviewed: 24 April 2024
Nimsiir
MalaysiaThe pillows are a bit saggy to my liking. Not much toiletries provided. Soap was too little for 3 people to use. Kiddy pool’s area are not 100% functioning though still enjoyable.
Facilities for family of all ages (gym for the adults, pool for the kids). Spacious room. Tv with various channels. Room view overlooks the sea nearby. Breakfast range was great. Taste was good. Staff were A+. Location in the city centre, even close to nearby eateries.
Stayed in April 2024
Reviewed: 24 April 2024
Graham
United KingdomNothing . Just a great stay for price
Great staff, room was better than expected, really good breakfast great choice. River View. Nice walk following river into the center of town.
Stayed in April 2024
Reviewed: 22 April 2024
Netty
MalaysiaAircond too cold😅
Easy access. Clean Spacious space for executive suite
Stayed in April 2024
Reviewed: 21 April 2024
Noor
Malaysiaall like but the staff not friendly.i request king size , he say dont have..when i saya im pregnant need the king size, he give sibgle bed can combine
room clean, breakfast menu variety
Stayed in April 2024
Reviewed: 21 April 2024
Chin
SingaporeOne of the lights can't be switched off and it bothered our sleep
Location
Stayed in April 2024
Reviewed: 20 April 2024
Namias
Malaysiaall of it I like.
Stayed in April 2024
Reviewed: 19 April 2024
Sin
SingaporeThe floor is super cold
The water playground
Stayed in April 2024
Reviewed: 19 April 2024
Zubeir
United KingdomBathroom wasn't clean when we checked in, and there was a leak, which they did fix straight away.
Breakfast was till 12!! And the location was great.
Stayed in April 2024
Reviewed: 19 April 2024
Erin
MalaysiaNothing
All good
Stayed in April 2024
Reviewed: 19 April 2024
Siti
SingaporeRoom was huge. breakfast choices were great too.
Stayed in April 2024
Reviewed: 18 April 2024
Ramly
MalaysiaSwimming pool need improvement on maintenance (pool water too dark).,need extra chair surround pool area..the rest quit good,keep a good work...
Environment quit good,the breakfast buffet lots of variety..we love the place..
Stayed in February 2024
Reviewed: 17 April 2024
Norah
Malaysia- water at adult pool next to kiddie pool is sejuk....hahahahaha - lift service need to be improved. Lama wei tunggu turn 😭
- Kid's pool are good size. - Very happy with the room size 👍🏻 - check in and out were fast and smooth (Check in Raya Ketiga) and my booking was via Booking.com - complimentary parking at Level 7 & 8 for guest hotel is a good initiative. Guna scan number plate shaja, Hi tech!! - breakfast was extended till 12noon (I asked three time to confirmed 😁)
Stayed in April 2024
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