T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya, 75300 Melaka, Malaysia
#214 of 214 hotels in Melaka
Guests' ChoiceBased on 8391 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
8.4
Value for money
7.9
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 March 2024
Syed
MalaysiaRoom was big and breakfast was plentiful and good.
Stayed in March 2024
Reviewed: 13 March 2024
Puveneswary
SingaporeCustomer service very poor Not bother to prioritise their customer
Spacious
Stayed in March 2024
Reviewed: 13 March 2024
Munirah
MalaysiaCan't find anything that i didn't like
Exceptional friendly staff at lobby and registration. Please give additional angpao for the concierge man. He is very helpful and always smile at any time. Love the interior and the ambience. Great and pleasant stay here.
Stayed in March 2024
Reviewed: 12 March 2024
Suhaiba
SingaporeNeed to touch up the hotel room. Some chipped off wood on the toilet wall skirting, Room floor not carpeted & dusty. Bed rest & bed cover were stained.
Valet parking, prompt response from staffs (front desk & house keeping). Great variety of gym equipments, kids swimming pool & shops in the hotel & within the hotel radius.
Stayed in March 2024
Reviewed: 12 March 2024
Prittysingh
MauritiusNil
Very nice atmosphere
Stayed in March 2024
Reviewed: 11 March 2024
Muhammad
MalaysiaCan't adjust room temperature. Too cold at night.
Good breakfast, easy to park car, the room got nice view with balcony.
Stayed in March 2024
Reviewed: 11 March 2024
Zulkifli
MalaysiaNone.
The room nice and comfortable, the pool is fine and my children love it and the location is good .
Stayed in February 2024
Reviewed: 11 March 2024
Saparee
MalaysiaAll is good
Stayed in March 2024
Reviewed: 10 March 2024
Hakim
MalaysiaCar park dia malas nak transfer lift antara guess & parking area
View river yg cantik
Stayed in March 2024
Reviewed: 10 March 2024
Wilson
Malaysiathe drain of the washbasin not fluent.
My kid enjoy swimming at the swimming pool.
Stayed in March 2024
Reviewed: 10 March 2024
Alif
Malaysiaits not soundproofing.
i like the concept of the executive suite
Stayed in March 2024
Reviewed: 10 March 2024
Faiz
MalaysiaTo improve breakfast buffet in term of variety and taste. Change menu everyday.
Friendly and helpful front dest staff. Swimming pool very good. The main to stay here.
Stayed in March 2024
Reviewed: 10 March 2024
Kogilavani
MalaysiaSwimming pool kids under renovation. When we booked didn’t inform us about this. Waste our money paid so much.
Hotel room very clean and comfortable
Stayed in February 2024
Reviewed: 10 March 2024
Liyana
MalaysiaOverall ok. It's just a bit difficult to get to the parking level because there are only certain elevators. The lodger had to change elevators and this was a bit inconvenient. For breakfast, everything is ok but the hall is too narrow, and the seats are limited and people have to line up to get a seat at the peak time of 8-9 am.
Stayed in March 2024
Reviewed: 10 March 2024
Ravindra
MalaysiaBreakfast Not much variety
Location and friendly staff
Stayed in March 2024
Reviewed: 10 March 2024
Khairul
MalaysiaNone
The view of Selat Melaka
Stayed in March 2024
Reviewed: 9 March 2024
Mohd
SingaporeNa
The location is great near the mall n food paradise
Stayed in March 2024
Reviewed: 9 March 2024
Anuar
MalaysiaPillows condition, defective iron board
Quick check-in and out. Ample parking. Staff responsiveness.
Stayed in March 2024
Reviewed: 7 March 2024
Stevechan7777
MalaysiaLocation, room is big, comfortable, breakfast is nice,
Stayed in March 2024
Reviewed: 7 March 2024
Nurul
MalaysiaNone.
Near to everything. Spacious & comfortable. Breakfast is delicious also.
Stayed in March 2024
Reviewed: 6 March 2024
Aqib
United KingdomThe pool and gym lacked maintenance to a level of the rest of the hotel.
Really nice hotel in a great location. You’re at a walking distance to everything and the lively night life but away from it, in a more peaceful area.
Stayed in February 2024
Reviewed: 6 March 2024
Musfiza
MalaysiaThere was a security personnel who was not a life guard who kept staring at women in regular swimsuits and had his phone camera up all the time. I hope he wasn't making some rude social media content.
1.The options of indoor and outdoor pools are very welcome especially during the school holidays season. I love that I could swim laps in the indoor pool that was 4m deep without much interruptions. The outdoor pools were full of children and parents and they can be very noisy. 2.The hotel is also within walking distance of lovely restaurants and hawker food stalls with many options to choose from. 3. Good selections for a hearty breakfast with enough options for Western and local food.
Stayed in March 2024
Reviewed: 5 March 2024
Fizal
MalaysiaThe staff was all friendly. Really enjoy the breakfast.
Stayed in March 2024
Reviewed: 5 March 2024
Wee
MalaysiaThe room very clean
Stayed in March 2024
Reviewed: 5 March 2024
Amira
MalaysiaRoom a bit gloomy.
baby coat was made reasdy upon request. Thus request was fulfilled
Stayed in December 2023
Sheringham, UK
Leipzig, Germany
Englewood, USA
Banff, Canada
Lahaina, USA
Barcelona, Spain
Niagara on the Lake, Canada
Nesso, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content