41, Lapangan Symphony Business Park, Jalan Lapagan Symphony, 31350 Ipoh, Malaysia
#16 of 127 hotels in Ipoh
Guests' ChoiceBased on 795 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2023
Elaikha
MalaysiaWas pleasantly surprised to how nice the room was!
Stayed in May 2023
Reviewed: 28 April 2023
Nazir
Malaysialack of lighting in the room
Breakfast
Stayed in March 2023
Reviewed: 27 April 2023
Annas
Malaysianothing. staff at reception was emotionless
price, location and cleanliness
Stayed in April 2023
Reviewed: 23 April 2023
Yiing
MalaysiaNoisy and dirty environment. A bit choice of breakfast. No parking Expensive don't have quality room stay
The environment is clean and quite. Breakfast got more choices . Free parking Good value for the stay. Hope can get more cheaper price and good quality stay.
Stayed in April 2023
Reviewed: 5 April 2023
Adi
MalaysiaHelpful staff
Stayed in April 2023
Reviewed: 27 March 2023
Katrina
Malaysiathere was limited channels on TV and no swimming pool. but these are not an issue if you’re there to mainly explore the city
it was clean and surprisingly the room was spacious. parking was easy too. and the location was great, east access to tourist spots and city centre.
Stayed in March 2023
Reviewed: 6 March 2023
Emmeline
MalaysiaLift out of service and phone in my room malfunction.. no line attached to it.. cannot reach customer service to topup mineral water.
Most of everything no complaints, good, wonderful and the atmosphere is nice.
Stayed in March 2023
Reviewed: 6 March 2023
Hanim
MalaysiaMaster bedroom hot because a large window facing direct sun. Aircond take longer time to cool down the area.
Toilet very spacious.
Stayed in February 2023
Reviewed: 3 March 2023
Firdaus
MalaysiaAircondition
Shower
Stayed in March 2023
Reviewed: 27 February 2023
Jeffrey
Malaysiathe vip car park not well managed by guard. The guard should inspect the vip car park more often to ensure the vip car park not occupied by others. The cone with vehicle registration number should handle by guard and not customer.
new and clean
Stayed in February 2023
Reviewed: 26 February 2023
Nik
MalaysiaTv
Food
Stayed in February 2023
Reviewed: 22 February 2023
Farizan
MalaysiaLighting and cleaneess inside bedroom
Walk way
Stayed in January 2023
Reviewed: 19 February 2023
Wong
MalaysiaTV channel is much less compare to the list. Breakfast have limited choice Limited facility, no swimming pool
Room is large Freindly, allow early check in
Stayed in February 2023
Reviewed: 14 February 2023
Noreen
Malaysiamaybe room dining can extend to 11pm..
i book Premier Family room love how the room looks simple but yet so comfy, the best part the room is facing beautiful cave . Pillow so soft and I loved how spacious the bathroom in the master bedroom ,honestly can make another room in there :) Breakfast is average but taste good especially rendang for nasi lemak and teh tarik . Kudos to staff. Nearby attraction 15-20 minutes by car - Nasi Ganja - Night Market Ipoh - heritage gallery (22 hale street) and many more Recommended and satisfied for this room
Stayed in February 2023
Reviewed: 4 February 2023
Aishah
MalaysiaThe lift. Only 2 lifts and we went when it was a lot of occupants. Lifts were also small.
They advised on better cheaper option.. and was willing to accommodate change in room due to aircond not working at 3am. Food was good, though limited option.
Stayed in January 2023
Reviewed: 3 February 2023
Mohd
MalaysiaNeed to keep maintanence up to date. Some of the furniture was broken. Dont mind because stay for 1 nite but for long term nned to address the issue.
3rd time staying here. Good for value
Stayed in January 2023
Reviewed: 15 January 2023
Shahirah
Malaysiaso far none. been 3 times here already. i’m a happy repeating customer.
strategic location, spacious room, iron and board in the room, free parking, delicious breakfast.
Stayed in January 2023
Reviewed: 10 January 2023
Jenna
MalaysiaNone
Hotel room is clean n neat with hairdryer, iron, fridge in good condition. Hot water flask n cup saucer with beverages 👍. Water pressure n heater all good. Family room with two beds and natural light from window awesome.
Stayed in January 2023
Reviewed: 1 January 2023
Noorhaida
MalaysiaLightning can a bit bright
Spacious n clean. Two toilets, so very convenient for me.
Stayed in January 2023
Reviewed: 11 December 2022
Nur
Malaysia-
The room was very spacious and well equipped with all essentials and a fantastic view.
Stayed in November 2022
Reviewed: 6 December 2022
Shahirah
Malaysiano make up desk but has a big mirror. maybe to consider to place a make up desk
spacious and comfortable room
Stayed in December 2022
Reviewed: 9 November 2022
Airul
MalaysiaNothing
Everything good especially the breakfast
Stayed in November 2022
Reviewed: 30 October 2022
Mohamad
Malaysiamosquitos at louge area.. breakfast area needs upgrading
really comfortable pillows.. ample parking spots
Stayed in October 2022
Reviewed: 26 October 2022
Wilson
MalaysiaThe socket of the room is lesser and need to add on for more convenience.
The room is well cleaning and spacious.
Stayed in October 2022
Reviewed: 25 October 2022
James
MalaysiaGive some plates and utensils in room
Large space
Stayed in October 2022
Santa Cruz Huatulco, Mexico
Andover, USA
Louisville, USA
Fiumicino, Italy
Kadaň, Czech Republic
Ceresco, USA
Castelnuovo del Garda, Italy
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content