Jalan Tanjung Batu, P.O.Box 80537 F.T, 87015 Labuan, Malaysia
#16 of 31 hotels in Labuan
Guests' ChoiceBased on 137 hotel reviews
7.6Cleanliness
7.7
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.9
Free WiFi
6.5
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End of dialog contentReviewed: 17 April 2024
B
SingaporeThe TV channels are very limited, need to improve on that. The shower head is not working well, need to do maintenance. Will be good to have a microwave in the kitchen.
The spacious room and its lay-out. Good to have a balcony and being on a high floor, we can see the ocean. Nice comfortable sofa sets. Basic kitchen with a sink. The buffet breakfast is a good spread and offers a change during our 2 days there.
Stayed in April 2024
Reviewed: 12 April 2024
Neil
MalaysiaVery helpful staff especially during check in and out.
Stayed in April 2024
Reviewed: 13 February 2024
Haji
Brunei DarussalamSpacious
Stayed in February 2024
Reviewed: 27 December 2023
Ayeshah
Brunei DarussalamThe stairs leading up to our room were full of lizards' poop. The telephone in our room was not working so we had to go down to the receptionist if we wanted to request something. We told the receptionist about it but nothing was done.
The room is spacious and the view from our room is nice. The ambience at night is calming as well..
Stayed in December 2023
Reviewed: 9 October 2023
Ahmad
MalaysiaRoom is comfortable and staff is friendly.
Stayed in October 2023
Reviewed: 12 September 2023
Asrinah
Brunei DarussalamAll the environment, nice room, friendly staff, nice food and it was very freedoms place
Stayed in September 2023
Reviewed: 11 September 2023
Raffah
MalaysiaEvening shift staff.. the receptionist guy that greeted me at 3.30pm.. senyum la dgn guests yg dtg ke hotel.. tak salah pun.. 🙄
All the facility.
Stayed in September 2023
Reviewed: 13 July 2023
Quek
MalaysiaVilla is run down. Furniture are old and worn out. Limited amenities provided at the Villa. Check in was ridiculous slow. Wasting time waiting with no updates from the Front Desk until I have to personally ask them
Location is strategic
Stayed in July 2023
Reviewed: 21 June 2023
Wasif
BahrainWas too hot. Not an issue with the hotel, since it was hot and humid weather. Hotel is a bit old school (but some people like that charm)
Location is good, in the middle of the jungle. a good resort. lovely for a vacation.
Stayed in June 2023
Reviewed: 27 May 2023
S_sengupta
IndiaSome practical things like clothes hooks in bathrooms would have been nice.
The Villas were very nice. Looking into the sea from the balcony. Staff very friendly and helpful.
Stayed in May 2023
Reviewed: 12 May 2023
Feridah
MalaysiaLocation and cleanliness
Stayed in April 2023
Reviewed: 9 May 2023
Ridzwan
MalaysiaSuspect understaffed or trainees not profesional..yet(Some and not all)Like visiting Speedmart 99.Also please come ready with Mosquito netting or electrical/fluid type.They dont supply any.Multiple mosquito bites for us
Location and old wooden style room and floor.Also the landscape and koi pond
Stayed in May 2023
Reviewed: 3 May 2023
Khairol
MalaysiaROOM & BREAKFIRST
Stayed in May 2023
Reviewed: 13 April 2023
Fang
Brunei DarussalamNothing bad. Some upgrades needed for a fresher look, understandably that it's work in progress as the pandemic affected business in recent years.
The two bedroom suite is spacious and comfortable for family.. Friendly and efficient staff- front desk, housekeeping and restaurant.
Stayed in April 2023
Reviewed: 12 March 2023
Derek
United Kingdomwalking between bars / restaurant, rather unkempt back of house areas too visible.
location, facilities, staff.
Stayed in March 2023
Reviewed: 9 March 2023
Rosfaiza
MalaysiaGood
Stayed in March 2023
Reviewed: 13 February 2023
Mas
Malaysiapoor connection of internet.
the food during breakfast.
Stayed in February 2023
Reviewed: 18 December 2022
Avy
Malaysialots of trees
Stayed in December 2022
Reviewed: 3 December 2022
Ian
United KingdomObservation: When the customer orders a starter & main course, please don't serve them together.
Very friendly and courteous staff who were always happy in their work. The barman was one of the best and nicest men I've met in over 60 years of travelling. The grounds and public areas are immaculately kept. The courtesy bus to the airport and town is a bonus. The meals are well cooked and served and breakfast has something for everyone.
Stayed in November 2022
Reviewed: 16 October 2022
Holly
MalaysiaThe room needs maintenance
The location is great, staff are very friendly and the food is very tasty.
Stayed in October 2022
Reviewed: 26 September 2022
Martinus
MalaysiaInternet slow service at times of busy hours too slow
comfortable bed quiet place nice garden
Stayed in September 2022
Reviewed: 6 September 2022
Mohd
MalaysiaA bit far from the centre
The room, the shower
Stayed in September 2022
Reviewed: 5 September 2022
Afzal
IndiaUnder staffed to handle weekend crowds
Weekend Breakfast was not as expected due to large number of guests
Stayed in September 2022
Reviewed: 5 September 2022
Mellona
MalaysiaSelection of breakfast is okay and still have room for improvement.
Stayed in September 2022
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