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Reviews of DoubleTree by Hilton Noumea Ilot Maitre Resort 4 stars

Bp 4918, 98847 Ilot Maitre, New Caledonia

#1 of 1 hotels in Ilot Maitre

Guests' Choice

Review score

Based on 601 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Beach Access
    • Stayed 3 nights
    • Submitted via mobile

    The staff were lovely and the location amazing

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great experience,
    • Leisure trip
    • Couple
    • Deluxe Bungalow Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Under staffed, cocktails were inconsistent, minimal food options (only had buffet no other restaurant)

    How relaxed the island was and the beaches

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Amazing location, hard to find a better place in New Caledonia for snorkelling and swimming.
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Beach Access
    • Stayed 3 nights
    • Submitted via mobile

    The buffet dinner was terrible and very overpriced. However, the breakfast was great.

    Amazing location! Brilliant for snorkelling.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Amazing honeymoon getaway
    • Leisure trip
    • Couple
    • Deluxe Over Water Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    Can’t fault

    View is incredible, island is well kept and property is very clean

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Amazing stay in beautiful location
    • Leisure trip
    • Couple
    • Bungalow with Beach Access
    • Stayed 1 night

    Shower wasn't that hot or powerful. No corkscrew in room, we had brought a bottle of wine to the island and had to ask the staff in the restaurant to open it (which they happily did).

    Huge gorgeous room, big comfy bed. Just an amazing space. Everything spotlessly clean. All the staff were really friendly and helpful. Pool area really nice. An incredibly relaxing experience. Breakfast options are really extensive and delicious. Great value for money considering you get ferry transfer, buffet breakfast, snorkel hire and 1L bottle of water (each) included.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Location stunning, staff wonderful, food awful
    • Leisure trip
    • Couple
    • Deluxe Bungalow Garden View
    • Stayed 6 nights

    The buffet breakfast is fair, though there was a strange shortage of fresh vegetables. However, lunch and dinner are well below par for a hotel of this standing. They lost us completely after a $50 pizza which a child could make in one minute. We chose to take the boat and eat in town.

    This is without doubt a stunning location and the staff work hard to make your stay a pleasant one.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Great hotel room in stunning location , the comunial areas need upgrading.Pool loungers are poor.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Beach Access
    • Stayed 7 nights

    The wi fi coverage was excelent but the download speed was very low could not stream sd tv without constant buffering.The repetivness of the buffet and cold presentation of hot food.

    THE ROOM WAS WELL APOINTED AND COMFORTABLE

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Beautiful spot for a relaxing getaway!
    • Leisure trip
    • Couple
    • Deluxe Bungalow Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Seemed a bit understaffed and some communication barriers. Good and drinks for dinner buffets took especially long to make and the pool bar was only open one afternoon. It was our honeymoon weekend and we’d hoped to have something special to acknowledge this.

    Gorgeous location, great breakfast, great room! We enjoyed the relaxed nature of the island and beautiful views. We loved being greeted with ‘bonjour’ by all staff. The on-site massage was absolutely wonderful and the JetSki hire was really fun.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    A wonderful relaxing stay. Highly recommend.
    • Leisure trip
    • Couple
    • Deluxe Over Water Bungalow
    • Stayed 4 nights
    • Submitted via mobile

    Seagull problem at the food hall- if you sit outside, prepare to defend your plate. After day one we sat inside. Staff aren’t the quickest to refill empty things at buffet like cutlery, but you know, island time. They charged our room fee overnight before checkout without confirming the credit card we wanted to use.

    The over water bungalows are amazing, great views, private stairs to water, huge bathroom and comfy bed with 6 duck feather pillows. Bit of a walk about 300m from the food hall so just heads up if you have mobility issues. The food hall where the buffets are served (included breakfast, they also do lunch and dinner- best option for dinner), have broad range of options for brekky and dinner, meat can be a bit dry and not a lot of vege options but they freshly cook by demand a few options every night. Omelettes are fresh and good at brekky. They have a half buffet option for dinner so you pay less and do only the cold meats or only the hot meats. Both include dessert bar which is tremendous. The whole trip is just eat, waddle to room, nap, swim repeat. The cafe near reception buisson it’s called- do great fish and beef burgers for lunch. The staff are all super friendly. Tap water is drinkable so refill your bottle in the fridge. The ferry to town is useful too to see it if you want, we booked the night before and you have to plan which boat you want back ahead of leaving. Oh and free snorkel hire. No mozzies.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Beach Access
    • Stayed 6 nights
    • Submitted via mobile

    Food was expensive and did not reach expectations for price, birdlife at night loud, swim up bar and 1 pool not open entire stay.

    Staff very friendly, marine life amazing, seafood fresh, accomodation of high standard and superb location!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow Garden View
    • Stayed 4 nights
    • Submitted via mobile

    No a la catre menu for dinner, only a very expensive buffet which lets the brand name down. The beach cafe opens for lunch , closes about 3pm but food very tasty it should stay open longer & this menu could be used for thd bar menu at night

    Beautiful island & accomodation

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    A truly great stay!
    • Leisure trip
    • Couple
    • Bungalow with Beach Access
    • Stayed 2 nights
    • Submitted via mobile

    We have truly loved this place! Great and super kind staff, AMAZING Cristal clear water around this small island, super nice and clean bungalows with all that you need. We had the one on the beach and it was just divine! Honestly speaking I really don't understand some previous reviews saying that food is not good. You have a huge choice of food, and the quality is also good! Breakfast was truly great! Pasta was even great! ( And I am from Italy!) I would definitely recommend it and come back if I will ever have the chance again! Thank you to all the staff. You are very kind and welcoming 😊

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow Garden View
    • Stayed 7 nights
    • Submitted via mobile

    The food was not great at dinner and lunch.

    Beautiful location, friendly staff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Beautiful location, rain or shine
    • Leisure trip
    • Couple
    • King Overwater Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Very hard to fault the property overall. However, we had quite dirty floors in the rooms so needed to wash our feet before bed.

    We stayed in the overwater bungalow, not deluxe but arguably better. Suite 167 is right above the ‘turtle haven’ where they are regularly spotted. Staff were very friendly and hospitable. Very easy transport between the island and mainland Noumea.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Bungalow with Beach Access
    • Stayed 4 nights
    • Submitted via mobile

    Buffet could be more appealing, very expensive.

    Solitude, peaceful except birds at night earbuds provided.save swimming

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    30 minutes boat ride into paradise
    • Leisure trip
    • Solo traveller
    • Deluxe Bungalow Garden View
    • Stayed 1 night

    1. Food was not on 4* level 2. Hotel is also destination for day time visitor / families. So this creates noice and troubles 3. the pool area is not matching with the high standard of the hotel (very old fashioned, fences)

    1. All Villas outstanding interior decoration 2. All Villas big size 3. Short distance to the beach and sea

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    It was nice, but I wouldn’t stay there again
    • Leisure trip
    • Solo traveller
    • Deluxe Bungalow Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t even order coffee to the room

    Lovely bungalow had everything what I needed.

    Stayed in January 2024

  • Reviewed: 6 March 2024

    8.0
    Good for a few nights, to enjoy the fish life.
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The food offerings were poor and expensive, they were often out of a lot of things. We stayed on an overwater bungalow with the deck over the water, some sort of sun shade would be good so you could get out of the sun but have to go inside. Pillows- too soft, maybe offer a pillow menu.

    This was the 3rd time we have been because the snorkelling and fish life is amazing. Lots of turtles to see which is something special.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    10
    The definition of paradise
    • Leisure trip
    • Couple
    • Deluxe Over Water Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Sunset bar staff ignored us when we tried to place an order

    Location the bungalow was amazing and the island is beautiful

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Over Water Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    Language is a huge barrier. The bar was EXTREMELY slow, plus I was charged differently every time I ordered. The same order. The island itself needs a good tidy up. NO AIRCON IN LOUNGE ROOM LED TO MYSELF AND MY SIS GETTING PRICKLY HEAT.

    The beds were amazing. Bungalows over the water , being able to swim from back deck was awesome. Swimming with turtles was amazing.

    Stayed in January 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 1 night

    Small shower Buffet ok, not fantastic

    Location is amazing, rooms were very nice although shower was small and shower door was awkward to open

    Stayed in December 2023

  • Reviewed: 13 February 2024

    10
    Amazing paradise stay in a stunning overwater bungalow. Would highly recommend to anyone!!!
    • Leisure trip
    • Group
    • Deluxe Over Water Bungalow
    • Stayed 2 nights

    I do think that they needed to have more staff at the front desk around check-out time as we were checking out a ferry had arrived with a lot of people checking in and only 2 staff available as well, so there were 2 massive long lines, was very hot and no drinking water available (the drinking water that is usually available at the front desk area had run out and not been replaced).

    Beautiful island escape. Overwater luxury bungalow was amazing. Sea was warm, plenty of turtles swimming. Picture perfect scenery. Easy transfers via the ferry. Varied delicious buffet breakfast included.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    A relaxing stay.
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 5 nights

    The seagulls are a pest at breakfast and anytime you eat outside, you need to be constantly looking out for them if you eat by the pool. Then there's the other birds that come out at night, sounds like a Roman orgy. The breakfast buffet was good, but the dinner buffet left a lot to be desired and it would be great if there were more options to eat.

    The location was fantastic, 30 minutes from Noumea and the regular ferry made it easy to go back and forth from the resort to the mainland. The beach was great and snorkeling with the turtles was my highlight. Fantastic pool and cooling off in the 30+ weather at the pool bar was cool.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    A wonderful relaxing stay - wish I could have stayed longer.
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow Garden View
    • Stayed 4 nights

    All of the food was amazing. Such a peaceful natural environment. A wonderful place to truly relax.

    Stayed in November 2023

Showing 1 – 25

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