Insects in the room, I would be great if give us info prior to book if we are not able to swim in the beach due to safety reason

View,friendly staff

Stayed in June 2023

Lack of Fresh milk on arrival for tea and coffee… Vegetarian and Vegan meal options very minimal

Over water bungalow superb Beautiful spot Helpful and friendly staff Great service Live entertainment a nice touch Comfortable and relaxing Something for everyone

Stayed in June 2023

the buffet at night could have better food

it was like paradise

Stayed in June 2023

Often times the hot foods at the buffet were cold or only just warm and not really comparable to the cost for the buffet.

Gorgeous place, fantastic staff!

Stayed in June 2023

mute point, but only one toilet by the whole pool, not enough , why are bar prices at the pool bar higher than the bar??

beautiful bungalow, great location , excellent food , beautiful island and great water activities centre

Stayed in May 2023

The attacking birds while eating at the restaurant .. they were amusing at first then just really annoying after that ... Was a problem at other resorts to be fair Shame we could not go swimming because of the year long ban because of shark attacks

We had a room over the water .. definitely worth the extra .. big and spacious.. easy access to the water and sunny deck .. watching the wildlife in the water ... Turtles , snakes and numerous fish

Stayed in May 2023

I was very disappointed not to be able to snorkel from the bungalow due to the shark scare. There was nothing in the information provided about the venue that indicated that this was the case. I researched the swimming ban on tourist web pages and the hotel page and it said nothing about a swimming ban at Ilot Maitre. This was deceiving.

The stunning location

Stayed in May 2023

Loud live music could be heard from restaurant or reception area although it was finished by 11pm

Cleanliness, friendly and helpful staff, daily room service, well ventilation, and perfect over water location.

Stayed in May 2023

The wifi is having issues. we were unable to swim in the resort due to swimming ban

The overwater bungalow where we stayed is fantastic!!!

Stayed in May 2023

Limited options for dinner for my young son and vegetarian wife.

Stunning location and the rooms are well equipped. Breakfast was great and the bar meals reasonably priced.

Stayed in May 2023

The pool was quite cold, and you can hear the music at night from the Anse Vata quite late (until 3 am).

We stayed there for a treat at the end of our holidays, the buffet dinner was amazing, really nice quality food and a great variety to choose from. The staff was friendly, the location was really nice and it was very easy to get to and from the main island with the taxi boat where the captain and his team were also really good. The buffet breakfast was also very nice.

Stayed in May 2023

it would have been helpful to have hotel staff explain a bit about meal options

breath-taking and tranquil location

Stayed in May 2023

Lunch and dinner can be pricey, however you do have the option to bring your own food to the island with you if this is an issue. Otherwise I couldn’t fault it!

We had the absolute best holiday at the DoubleTree by Hilton Resort! As a family with a toddler and a baby, everything was perfectly set up for us. Family friendly activities such as the beach and pool are only a minutes walk away from your villa, boardwalks between everything are stroller friendly, rooms have blackout blinds and are well soundproofed for naptimes, the cot provided was excellent quality, and the buffet breakfast was incredible, very toddler friendly and always plenty of high chairs available! The facilities were clean and modern and we had fantastic customer service the entire trip!

Stayed in May 2023

unfortunately we could not do water sports due to the beach being closed

Great getaway! Very relaxing and lovely people

Stayed in May 2023

Amazing marine life, beautiful over water bungalow . Would definitely stay again. The staff were lovely

Stayed in May 2023

This review has been hidden because it doesn't meet our guidelines.

The standard of cocktails was quite variable. Would be good to have that more consistent. One young girl was great, and you could see she really cared about producing the right mix. Where sometimes the drink was quite different.

It was just an all round great experience. Relaxing and beautiful. Staff were great and accessibility to the mainland is a bonus.

Stayed in May 2023

food was average, except for the fresh fish in the buffet. breakfast was good too. bar food etc average.

over the water rooms were amazing and housekeeping staff were great.

Stayed in May 2023

Some staff speak no English, which makes it very difficult to order most basic things (very common I understand). Eating dinner/lunch there is VERY limited and expensive. Do yourself a favour and stop and get snacks/drinks at supermarket before hand or bring with you. Bring your own snorkelling gear during the swim ban time, plenty of turtles to see and they aren’t allowed to rent them.

Overwater bungalows are spacious, comfortable and very well planned. Rooms were always kept clean. Location is amazing! The boat to and from city is easy to catch and runs many times a day. Breakfast is great but gets a bit “old” after day 4 or so. Overall fantastic place to stay. PS further back bungalows seemed to get LOT MORE turtle action than front ones, but also much windier in windy periods and long walk from reception.

Stayed in May 2023

There were a lot of ants but I think that's a normal thing in Noumea. Stayed at a different location and had the same issue. Breakfast was sufficient but had higher expectations considering it was a Hilton.

Amazing overwater bungalow. Large and spacious. with nice décor. Good value for an overwater bungalow. Decent breakfast.

Stayed in April 2023

The beach area could be better developed

I re-read a lot of reviews about the resort and the conclusion is always the same: how many people have so many opinions, but there is always a median indicator. The choice is yours . If you don't like the calls of birds - don't stay in overwater bungalows, choose a bungalow on the opposite side of the island. If you get bored with the same meal every morning, don't stay too long. We stayed for 5 nights, it was very quiet at night, the birds did not grab food from the plates, since we ate inside, the food did not have time to get bored :)

Stayed in May 2023

We were excited to use the facilities and leisure activities on the island but unfortunately they weren't available due to a ban on swimming in the ocean due to sharks. We really wanted to experience the swim-up bar in the pool but it was never open during our whole stay.

Beautiful and peaceful place to stay. Staff are friendly and helpful, and the resort was clean and tidy.

Stayed in April 2023

Dinner buffet was very poor quality for a Hilton and the price was expensive. The grill section was under whelming with tough and under cooked meat. Foie Gras was slapped on a very hot grill and burnt and served. What was a waste. Hot food was over cook. more attention to food preparation, tasting is required to refine the service and quality of the food.

Breakfast was superb with great selection of food. Room is amazing with great views and size was terrific. Island was well maintained and clean and had great water activities available.

Stayed in May 2023

The hotel does not provide complimentary bottled water. This is rather inconvenient, because you'd really want to take some with you on kayak trip or on a beach. I don't know if it is safe enough to drink tap water there. Seagulls in restaurant area is quite a problem.

We liked pretty much everything there. Territory is well maintained, rooms are big and recently renovated, everyting is spotlessly clean and relatively new and/or well cared for. Food is exceptional, but well, it's New Caledonia, prepare to be spoiled by French cuisine :)

Stayed in May 2023

Just very few details may need some enhancement, like having beach/pool towels for guests rather than having to use the ones at rooms. But that does nor detracts from the superb stay we had.

Everything, from the super attentive and helpful staff to the wonderful setting, the sumptuous and delicious buffet breakfast and the free boat ride from central Noumea. I also like the transparent water, the clean beaches, the functioning fitness Center and the nice atmosphere of the entire place.

Stayed in May 2023