They could have invested in better isolation doe the noise , because it’s a monumental building and old, you can hear everything around you.

I loved the room, very tranquil and pretty. The location was perfect. We walked to everything and it’s right in the city center. You can check in and out online , that saves you time. In the middle of the night there was a lot of noise but the staff solved this and offered us a complimentary breakfast. Very satisfied with our stay overal and would recommend this to others.

Stayed in September 2021

Hotel Âme is such a beautiful hotel with a great sense for detail. It has a relaxing atmosphere, comfortable facilities and the café and shop are truly a treat - I couldn't recommend this hotel more. I enjoyed talking to Angel (owner) and hearing a little about the process up until the opening. And I'm a big fan of her ceramics which you can purchase in the shop. I wish her all the best for the future!

Stayed in September 2021

Loved this hotel! The design and quality is amazing. Perfect location! Would definitely recommend.

Stayed in July 2021

No staff in the evening No lift No desk in my room No bathroom door.

location design cleanliness

Stayed in February 2024

The first room we had was noisy from pedestrian traffic late at night. The street lights shone into the room despite the timber shutters - they should have curtains like the other window. The lighting in the bathroom was dreadful - absolutely nothing above the mirror- a cas of function following form.

The staff were excellent and responded to our needs as soon as they were able. The breakfasts were delicious and it was a really cosy little Cafe.

Stayed in November 2023

Room too small and when I entered the air conditioning was ON ( no need , too cold ! ) Also the room was full of mosquitoes ...really not acceptable

Breakfast

Stayed in October 2023

I like to see people.

I could not enjoy breafast, served to late, 8 am.

Stayed in September 2023

My room was right under the cafe, since the building is old -- I heard literally every step. And cafe opens at 8:00. Probably that's why there were earplugs next to my bed.

Location is good, room size was good as well. Breakfast is also very good.

Stayed in September 2023

The windows at room 34 are very small and exit signs are not clear neither the location of an extinguisher The waiting until 9am for breakfast, it should open earlier

I liked the interior at the bar and shop side I liked their pastries

Stayed in August 2023

Digital lock link (sent via booking.com messenger) never worked. No breakfast inclusive option. No wardrobe. Bottled water and fridge (there was only tap water provided and no fridge in the room). You won’t want to stay here if you’re careying heavy baggages— there’s no elevator available and their stairs are too stiff.

Very good location. Very clean bed sheet and room.

Stayed in June 2023

I didn’t like that my room was super super SMALL, although I was on a business trip and had informed them there wasn’t even a table to put my lap top on , I had liteterally to jump on top of the luggage ( that was on the floor) to lay on the bed, it was a double bed , if we were traveling two people there wasn’t enough space for a second luggage, they do say it’s small, but this size was beyond imagination, I asked for a price reduction and couldn’t be done , I switched only one day to the room Next to mine which was actually spacious and very very nice ( I would have upgraded but it wasnt possible for all days) Staff attitude was just ok A bit overpriced for the room I was offered , it was top Floor , very small, and you had to climb ferocious stairs ( no elevator) I would consider to go back only to the room that was next to mine

Great location Great caffe ( Although breakfast is not included and the cafe closes early) Clean rooms

Stayed in June 2023

I appreciate the aesthetic but the complete open plan between the bed and toilet was just not for me and not something I would have chosen at all - this is not an obvious feature from any of the photos I saw or descriptions I read. This wasn't helped by having a blocked shower drained that smelt bad and resulted in a pool of water all over the entire floor every time we showered (even after bringing it to staff's attention). Tea/coffee making facilities would have been greatly appreciated...especially given the price of the room. Also the many, many steep stairs to get to the top floor - which I completely understand is due to it being in a beautiful heritage building - but I still didn't love have to run back up when I forgot something or after a very long day!!!

The design of the interior was very calm and created a nice space to relax after a busy day of exploring! The bed was very comfortable and everything was clean and airy. The location was ideal for getting around Rotterdam by foot both day and night. Proximity to train station. Proximity to the lively street of Witte de Withstraat.

Stayed in June 2023

Leftovers of previous guests under the bed. No door to separate bathroom and bedroom. No ventilation system in the bathroom.

Perfect location. Comfortable bed. Nice furnitures.

Stayed in May 2023

dangerous stairs, no door to the bathroom (in cosy room), unenthusiastic stuff, very tiny room.

coffee and location was good

Stayed in May 2023

No coffee faciltiies in the room (the attached in-house cafe closes already at 5 pm). The glasses in the room were dirty. House keeping was loud on Sunday morning (8 am). The price board on the wall in the cafe did not show the current (higher) prices which led to an awkward discussion with the staff.

The location is good. Tooth brushes in the room.

Stayed in February 2023

There is no lift and the stairs are so narrow that it makes it really hard to go up and down with your luggage. It is no mentioned anywhere when you do your booking that you will have no lift and no help with your suitcase. It is three huge floors to climb!

Stayed in January 2023

The room I stayed in (Petite) was so bare bone and basic that it was too much for me. Other than a bed and a toilet there was really nothing else. No kettle, no seat, no facilities available for the hotel guests and reception opened 9-5. I was surprised there is no way for me to make a hot tea in the evening. This was too much or should I say, too little for me. I also found the way of unlocking the doors somewhat confusing and I can see less tech-savvy guests having problems with that potentially. Other rooms might be better, but the 'Petite' is almost like a cell, but hipster.

The hotel is located in a historic building in a very central location. The quality of furniture and toiletries was very high. I've had a nice view from the window. The staff called me on the day of my arrival and they were very helpful.

Stayed in December 2022

There was no elevator. The staircase was very dangerous and inconvenient to use especially with the luggage 20 kg. When we asked the hotel staff if someone can help us, the answer was that the hotel doesn’t provide this services…

The location of the hotel is good and the room was okey.

Stayed in September 2022

we stayed at a cozy room on the 3rd floor, the room was cute but did not have a door in the bathroom, we managed but it could be great to know this before we made the reservation. no lift, just lots of stairs, so it was quite a journey with the suitcase.

very close to the city center and public transportation. the hotel is very nicely decorated and cozy, and very clean. staff were super nice and helpful

Stayed in July 2022

It was the smallest room I have ever seen. My luggage (it was a small one) had to stay in front of the room’s and bathroom’s door. I woke up in the middle of the morning, to go to the bathroom, and stumbled, hit my arm in the wall, it was crazy…

Everything new, good location. Staff helpful, I would arrive late, asked for a room in a low floor and they helped me with that (because of the stairs)…

Stayed in June 2022

Noisy location late into the night (if you take a room facing the street).

Aesthetically lovely and calm and some beautiful design aspects.

Stayed in April 2022

Would have liked to have some slippers available in the room, considering that this is a 4* hotel, but it wasn't dramatic. Aside from that, all great!

Very nice staff, they have done their best to guarantee a good stay for my friend and me. Very Cosy and comfortable room.

Stayed in February 2022

very limited breakfast, you have to buy anything u require from out side .

The room

Stayed in October 2021

-

Beautiful room with clean amenities and comfortable bed, plenty of space for all our luggage. 10/10 would come here again. Cafe upstairs make amazing coffee!

Stayed in December 2023

the room was in the basement so there were no windows that could open so it was a bit stuffy and no natural light was getting it.

the design, the bed , the bed linen and towels, the personalization of experience, the minimalist interior design, the wonderful skincare and toothbrushes, the concept.

Stayed in September 2022