Papenstraat 11, Maastricht City Centre, 6211 LG Maastricht, Netherlands
#12 of 57 hotels in Maastricht
Guests' ChoiceBased on 87 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
9.5
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 28 April 2024
Annet
SwitzerlandStaff couldn’t handle the rush at checkout
Lovely location Quiet rooms
Stayed in April 2024
Reviewed: 12 April 2024
Carl
United StatesLovely courtyard
Stayed in April 2024
Reviewed: 12 March 2024
Jasper
NetherlandsThe room (18) has a formaldehyde smell from carpet cleaning - really penetrating. We had to open the windows while mid-winter and turn on the heating, just to avoid the smell.
Location
Stayed in March 2024
Reviewed: 21 February 2024
Alfonso
United Statesthat the Lounge was closed in the evening.
Stayed in February 2024
Reviewed: 27 January 2024
Martijn
SwitzerlandNothing
Clean and very welcome
Stayed in January 2024
Reviewed: 21 December 2023
Alan
United KingdomBreakfast expensive.
Great location. Character building and furnishing
Stayed in December 2023
Reviewed: 18 December 2023
Edward
NetherlandsIt is a real boutique hotel, excellent location in the center of Maastricht. Friendly staff and great service and a beautiful and clean room. We will for sure stay at this hotel again!
Stayed in December 2023
Reviewed: 29 September 2023
Dmitry
SwitzerlandTried to use Wi-Fi without any success.
Stayed in September 2023
Reviewed: 23 July 2023
Jeroen
NetherlandsWifi in the top-floor room is sketchy at best. Used personal data plans instead as it WiFi was not workable within the room.
Excellent location, well kept with beautiful atrium garden, very clean and helpful staff.
Stayed in June 2023
Reviewed: 22 July 2023
Angus
United KingdomThe location is very central .... great for Andre Rieu Concert and sightseeing! The pretty courtyard garden was a beautiful location to have breakfast in the sunshine surrounded with flowers in bloom.
Stayed in July 2023
Reviewed: 12 July 2023
Dipitt88
SwitzerlandSlightly dated.
Friendly staff. Small personal service and hotel. Lovely courtyard.
Stayed in July 2023
Reviewed: 19 June 2023
Susanne
PortugalBeautifully styled hotel, excellent location in the heart of Maastricht. Super friendly staff. We loved the peaceful beautiful garden courtyard. Beds were very comfortable.
Stayed in June 2023
Reviewed: 10 June 2023
Sebastian
NetherlandsGreat location, facilities, value for the price, nice bathroom
Stayed in June 2023
Reviewed: 7 June 2023
Alisa
NetherlandsThe building is a historic building and thus, do not expect elevators. We had a junior suite and it would have been nice to have nicer bathroom amenities since it was mentioned in the description.
The personnel were welcoming, friendly and helpful. They went out of their way to do their best. We were lucky enough to have nice weather and could enjoy the lovely garden.
Stayed in June 2023
Reviewed: 30 May 2023
Marnie
Netherlandswe filtered through booking using the accessibility option, as my mother is limited in her ability to climb stairs. unfortunately, even though we booked with this feature checked on, the room itself was on the second floor. I don’t want to fault the property, as they seemed unaware that this was possible through the platform. Just seemed like some wires got crossed there
super friendly and helpful staff. the garden is to die for and the location can’t be beat. Just perfect.
Stayed in May 2023
Reviewed: 22 May 2023
Linda
Latviavery small beds that cannot be used as one large. Too narrow even for one person. Very steep stairs to the second floor
very responsive staff. Prepared a surprise for my husband on his birthday upon request. Romantic courtyard with tables to sit
Stayed in May 2023
Reviewed: 11 May 2023
John
GermanyWe had to walk up a steep set of stairs (inside the room) to access the shower/toilet; this was particularly difficult in the middle of the night. We were exceptionally cold while staying the room despite adjusting the thermostat in the room. The next morning one of the hotel staff explained to me that the heat is turned off after 11:00 PM every night.
The location was amazing. The hotel is located in the center of the city and less that a 2 min walk from an underground parking garage. We made our reservation at the last min and the hotel staff welcomed us and insured a speedy and pleasant check-in. We left early in the morning so we did not eat breakfast at the hotel but the spread looked amazing. My wife and I will definitely stay here again next time we are in Maastricht.
Stayed in April 2023
Reviewed: 25 April 2023
Saskia
NetherlandsNothing, really. It is right in the city centre, so parking is a bit of a challenge, about a 10 minute walk.
Rooms are very nice. Decoration and atmosphere very good. Very nice garden. Breakfast was good. Staff was very helpful and friendly.
Stayed in April 2023
Reviewed: 8 April 2023
Emily
AustraliaLoved the location, comfy beds, beautiful decor.
Stayed in April 2023
Reviewed: 26 March 2023
Yves
LuxembourgAlthough my stay at the hotel was pleasant, I was a bit let down by the limited food options offered for the breakfast.
This quaint hotel is very central. The staff was very nice and the decor of this hotel is charming. Everything was very clean. Certainly considering staying here again at our next visite to Maastricht.
Stayed in March 2023
Reviewed: 5 March 2023
Janna
LithuaniaLoved the hotel! Very comfortable and close to everything! my friend and I enjoyed it very much and the breakfast was delicious! the entire staff was incredibly friendly and helpful! I will return the next time I’m in beautiful Maastricht! Thank you for the amazing experience.
Stayed in March 2023
Reviewed: 5 March 2023
Kristin
United StatesOnly one suggestion. Instead of charging for breakfast—increase the room rate and make it inclusive.
The location of the hotel was perfect for walking around Maastricht. We arrived after ten days of travel. What a pleasure to stay in this local hotel. From arrival to departure the staff could not have have been more helpful. What joy to sleep in a comfortable bed. The morning breakfast in the lovely dining room—cold cuts, cheeses, fruit, croissants (wonderful), cereals, etc. Thoroughly enjoyed sitting quietly in the am looking over the beautiful garden. The common rooms and our specific room was immaculate. Hot water for showers and everything we needed. I would not hesitate to stay at this hotel again. Overall, the hotel had a warm and comfortable vibe. Welcoming!
Stayed in March 2023
Reviewed: 12 February 2023
Robin
United KingdomCould have offered better luggage storage options.
Personality and location.
Stayed in February 2023
Reviewed: 21 November 2022
Inge
NetherlandsThey don't provide decaf coffee in the room or during breakfast.
Vey friendly staff and the hotel offered a fantastic breakfast.
Stayed in November 2022
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