there is a gap between the standing of the hotel and the quality of the service offered : no car park available. No staff to help you carrying your luggage 🤷🏼‍♀️ The voiturier service costs 35€ per day. We parked our car in Boterdiep, 6 mn by walk and only 13€ per 24h. Also our room had a narrow staircase to reach the bathroom which is not suitable for old or overweighted person.

perfect location- beautiful place

Stayed in August 2022

I liked everything about the Prinsenhof Hotel. One of the best hotels I have ever stayed in. The bedroom was so clean and beds extremely comfortable. Food was delicious. However, above all, I have never stayed in a hotel where staff were so pleasant and always smiling. Even on check in the lovely friendly receptionist showed us to our room and carried a case for us. Amazing WOW all round. I was so sad to leave but will be back sooner rather than later.

Stayed in September 2022

nothing!

A wonderful mix of old and new.

Stayed in September 2022

I am incredibly picky when it comes to hotels - especially cleanliness - but this hotel was stunning. Spotless throughout: rooms, sheets, bathrooms. Very comfortable, and feels like a luxurious stay. Everything you could need down to slippers and robes. Staff are friendly, 24hour reception is a bonus. Building and rooms gorgeous. Our room looked out over the stunning Prinsentuin garden. The location is unbeatable in a quiet nook in the centre of town. Absolutely perfect.

Stayed in August 2022

Hotel doesn't have AC. Which is normal for the area, it was just unusually warm this time of year.

Everything The hotel rivals a 5 star particularly given the room size, quality, and location.

Stayed in August 2022

the non included breakfast was a downer. very mediocre selection.

top notch accomodation, friendly staff, comfortable clean rooms.

Stayed in August 2022

Excellent.. a little pricey if you are just getting continental but beautiful spread

Stayed in August 2022

It’s not the first time we stay at Prinsenhof and quality is going up. The facility itself is impressing, rooms are big and done each in a unique style. Top location to explore city and brilliant restaurant with delicious food to recharge upon a busy day. I highly recommend this masterpiece of hotel art!

Stayed in July 2022

Nothing. There is no A/C in the room but they already had 2 fans setup and the room was cool even though it was 85 degrees outside during the afternoon.

Everything. Staff, room, food, reception, servers, gardens….. They helped us also by printing forms we needed to mail package back to US. They could not have been any nicer or helpful. Our room overlooked the outside dining/drink area. Very quiet area.

Stayed in August 2022

maybe have more openable windows since we were there in hot weather

we have stayed here before so we know the place! I feel the rooms are better than they were. we like the rooms the dining rooms the garden and the service was excellent

Stayed in August 2022

nothing

Just a wonderful stay. The staff was excellent. The rose-garden just lovely.

Stayed in August 2022

nothing

a superb hotel. super friendly and helpful staff, nice rooms and a lovely garden.

Stayed in July 2022

alles super

Stayed in July 2022

The room decoration, well kept building. Good restaurant with friendly staff.

Stayed in June 2022

Nothing

Very charming hotel in good location.

Stayed in July 2022

I had an issue with some scaffolding being placed outside my room. The staff were so quick to resolve this issue and offered me a choice of two other rooms and even to help me move my and pack my things.

Stayed in July 2022

Fantastic location. Staff were all incredibly friendly, welcoming and were more than happy to help us with anything. The room was well equipped, the bed was very comfy and had a nice view over the lovely garden. They also included a complementary minibar which was a special touch. We won’t hesitate to come back here next time!

Stayed in July 2022

The price-quality ratio is not ideal - given their size, the rooms are somewhat overpriced. The room was rather small and we took an upgrade to a regular room (for a non-regular price).

Very friendly and helpful staff, lovely location, beautiful garden.

Stayed in July 2022

The staff were very welcoming and helpful

Beautiful building and location.

Stayed in June 2022

Overnight parking was quite expensive

Beautifully situated Hotel with friendly attentive staff

Stayed in June 2022

The only small thing i would mention was the fact that the blinds, though very lovely and stylish, did not sufficiently darken the room. At half past 5 it was difficult to get back to sleep because of the light. Also, free bottles of shampoo etc as well as rather a big piece of soap in the loo are quite unnecessary as well as polluting.

Exquisite old building, beautifully restored with high quality materials - a feeling of true luxury and being pampered. Incredibly comfortable bed, great bathroom and shower and also, many complementary items, such as tea, coffee and even wine. We thoroughly enjoyed our stay and warmly recommend this hotel.

Stayed in June 2022

nothing…

just fabulous gem from history, and the staff was wonderful! I felt like the lord of the manor.

Stayed in May 2022

Extremely good service, especially for Dutch standards! Location can’t be better and valet parking really useful given all local parking restrictions.

Stayed in May 2022

Breakfast was great and so was the service. The restaurant also offers fine dining with a great wine list.

Stayed in May 2022

room was very nice

Stayed in May 2022