service in the Jantz restaurant. One young waiter could not explain the food to me. I found to shower flor a little slippy Reading lights in bedroom could be better

loved the fact that the hotel was different from the standard chain hotels e.g paintings, mix of modern and antique furniture. The bed was very comfortable and the pillows first class The staff wer helpful and smiled a lot.

Stayed in April 2024

our room was small and dark no view for over £1700 €1990 I was taken back how expensive it was for the room I was given and it wasn’t even the cheapest. I was offered to change the room the second night which I didn’t take as I had this booked months in advance for my sisters birthday. I was then shown a room with a garden view and on the 3rd floor, it was much nicer. I was also given two free drinks. That made it for me I was happy. Thank you

Great restaurant , great cocktails, the service was amazing. The bed and pillows suited me so well, it was so comfortable. Friendly staff. The hotel was big but was so personable. So many different parts to it. On the canal and has a pretty garden view which made the room feel bright. A lovely lady a breakfast remembered my coffee and she remembered a few dietary requirement’s, I didn’t grab her name long blonde hair, that made my day and I didn’t get to tell you. Thank you .

Stayed in April 2024

Up and down corridors , charging even for everyday drinking water

Well placed ! Good ambiance

Stayed in March 2024

Not enough casual dining / afternoon tea / evening drink space. The inside lobby provision is small, outside always seems to be reserved/booked for dinner from 3pm onwards.

Location of hotel is excellent. Decor attractive, attentive helpful staff.

Stayed in April 2024

Everything was perfect the stuff the location

Stayed in April 2024

Beautiful decor

Stayed in April 2024

Nothing

constant refill on caramel waffles and drinking water. Beautiful rooms

Stayed in March 2024

Nothing

Excellent location, beautiful hotel , fantastic staff

Stayed in April 2024

We loved the unique luxury and the wonderful location. We hope to go back someday.

Stayed in April 2024

It’s expensive and would have liked breakfast to be included. Room was pretty tight as we had a rollaway bed in it for our son.

Great location and lovely lobby and downstairs. Very comfy beds.

Stayed in April 2024

Not one thing - it was perfect in every respect

Unique and creative environment, beautifully executed- Appreciated the extra effort made to insure a Happy Birthday with a special message and cake from hotel staff.

Stayed in March 2024

Walking distance to most all the top attractions.

The location was great just a 3 minute walk to the Anne Frank house.

Stayed in March 2024

Location. Staff. Cleanliness.

Stayed in February 2024

Nothing

Its ambience and quirkiness, the history, the restaurant, the well kept gardens, the location, great place to stay!

Stayed in March 2024

The fact that the camomille flowers would get stuck in the teapot 😉 I mentioned it to the staff

Breakfast was nice. Very good portion of yoghurt with muesli and fruit

Stayed in March 2024

One of the best five star hotels I’ve stayed in the world

Stayed in March 2024

Temperature quite hard to get right in rooms

Beautiful design, brilliant location

Stayed in February 2024

Jansz restaurant a little overpriced. Plug sockets in the room! All are linked, great when you want to turn off the lights not when you need to charge your phone. Only one that isn’t linked is half way up the wall just outside the bathroom which you’re supposed to use for the hairdryer, not really suitable for the purpose and not for charging either. Would have preferred the option of a bath.

Beautifully designed and maintained. Very helpful and friendly staff. Robe and slippers and plenty of space to hang clothes.

Stayed in January 2024

Nothing

Stunning property which is actually a collection of several ( over 20) canal houses . Impeccable style and decor retaining the character and ambience of a beautiful older world but having everything modern . Pulitzer bar a must . Lunch in Janz restaurant was lovely - had booked garden for fondue bit too cold out. The staff - everyone - concierge with golden keys , the baggage / parking and portering staff ( Rick , a young man from Glasgow and another young man whose name I can’t recall ), reception , room cleaning etc. were warm and wonderful . The management clearly have a great eye and mind for whom they engage . My room ( cosy over canal )was just a dream . I can’t wait to go back

Stayed in January 2024

Nothing, it was all great.

Really charming hotel created from combining multiple old townhouses. Very comfortable and in a great location.

Stayed in January 2024

Uncovered walkway between the main hotel and the block where our room was located.

Lovely old building; well maintained.; great location.

Stayed in December 2023

Excellent hotel combining individual style and perfect service.

Stayed in January 2024

For the price we paid I was hoping for a canal view but we looked into an internal courtyard instead. Bathrooms are very small for a 5 star hotel.

Beautiful luxury hotel in the nicest part of central Amsterdam. Surrounded by nice cafes and boutique shops but a little removed from all the usual hustle and bustle you expect in Amsterdam. The hotel has several bars and restaurants too which are all good quality but pricey. Rooms are nice and have all the amenities you expect. Although some of the furniture in ours was looking a bit tired. Staff were all friendly and accommodating.

Stayed in December 2023

Nothing

Stylist,first class hotel in a perfect canal side location

Stayed in December 2023