The apartment was very spacious and clean.

Stayed in May 2024

It should be cleaned better, unfortunately TV is not smart - streaming services not available

Location was great, room was nicely arranged

Stayed in May 2024

The staff was very helpful and super kind. Our room was exactly as promised and shown on the photos. And in addition there was a small stove top in the kitchen, which we found amazing, especially when travelling with a child. In the hotel just across the street where you check-in, it is possible to get a free coffee throughout the day, and they also serve a soup every day. Amazing! A special added value for me was the ability to use “the living room lobby” across the street in the evening to check emails, and do some work :)

Stayed in May 2024

The left luggage area was not unattended. we've could have taken anyones luggages

Friendly personnel, large room, good breakfast

Stayed in May 2024

Lots of dust bunnies in the corner of the room. Only one key, sometimes that can be difficult, but staff would open the dooe for me.

Location and space.

Stayed in May 2024

Room was basic. Not enough closets or drawers to hang or shelve any belongings so we used the room seats to place bagage. Bath tub was an old, slippery and deep one not safe to get in and out. Shower was old style. No coffee and tea facility other than the lounge area therefore sitting in the room despite large space did not give much pleasure.

Lounge area was cosy and comfortable like a living room. Breakfast was rich and plenty if one pays extra. Generally guests are quiet and behave gently. There is no disturbance.

Stayed in December 2023

Rainfall shower little broken

Design

Stayed in December 2023

Breakfast area/buffet was very crowded (9am on a Monday in October) and not easy to access. Limited seating but we still enjoyed it!

Spacious and comfortable apartment in a great location. Nice decor and very quiet even though in walking distance to train station. Love the breakfast/lounge/reception across the street. Breakfast was delicous. Very accommodating staff and appreciated the luggage storage on our departure day.

Stayed in October 2023

Nothing that I can think of

Great location, comfortable rooms, very friendly staff

Stayed in August 2023

Bathroom sink clogged (fixed), very small mini fridge in overheated cabinet, broken coffee maker in room. Free coffee available in lobby.

Great location, friendly and helpful staff. Comfortable beds. Very close to train and bus connections.

Stayed in October 2023

Although it is called an apartment, not even a kettle is provided.

The room is spacious, clean and comfortable. The location is good, being within 20 minutes walking distance from various famous scenic spots. The staff are friendly and helpful.

Stayed in September 2023

Poorly cleaned both in the room and bathroom. The kitchen equipment is old and worn out.

Convenient location. Large apartments.

Stayed in September 2023

AC was not working well and making noise .also check out time was 11 which is early as far as I know.

There fruit available and coffee that you could take any time

Stayed in September 2023

The room did not include a stovetop despite being advertised as an apartment.

The room was very clean and the location was superb (right next to the train station).

Stayed in August 2023

The dishes that were in the apartment werent clean.

Great location, very nice and helpful staff. Nice studio-apartment on walking distance of the station and the centre of Maastricht. There is a garage where you can park your car or bike.

Stayed in September 2023

Air con could be cooler.

Great location and nice decor. We loved the extra touches such as free tea/coffee, soup etc in the lounge. Very friendly staff.

Stayed in August 2023

I had paid for early checkin as travelling from France, but the keys were handed over late. The checking was from 12 as requested but keys handed over post 1. The rooms need to be cleaned a little better. There was no vacum done and trash was not collected daily.

The location is next to the station thus really good. The room was spacious and i have stayed it before. Beds are comfy and televion offers english channels ( unlike others) There is free tea and cofee and nuts kept in reception ( real good bonus) The pricess of beer and food is resonable. Overall an excellent stay

Stayed in July 2023

Little far to the old city center. Expensive without breakfast.Breakfast must be included in the price

Good Spacious rooms. Clean.Above avarage for a family.

Stayed in June 2023

The bathroom door has a glass window, I was by myself so it’s wasn’t an issue, but could be a bit uncomfortable if you’re traveling with someone else.

Nice room with high ceilings, airco, coffee maker and comfortable bed. The bathroom has a bath (this does happen that often!). Staff is super friendly and the check-in/check-out process is fast.

Stayed in June 2023

The double room without the kitchen is significantly less maintained as the regular apartment with kitchen, there was mold on the bathroom tiles and the shower hose fell off a minute after showering :/ Additionally, I checked in at midnight and came to a room that was not cleaned after the previous guest.

The staff is very nice, after I found out the room was not cleaned they immediately called other hotels around to see if there is any availability and were willing to call me a taxi. However, there was no availability so the receptionist quickly cleaned the room. They also offered me free breakfast for both days and upgraded me to the bigger apartment for the second night which was very cozy and clean. They apologised and tried to make up for it as much as possible. The breakfast was also great.

Stayed in June 2023

Perhaps a coffee machine in the bedroom, would have made the mornings nicer, but you can pop across the road and the coffee from the reception

The rooms are spacious and clean, everything was very comfortable. The place is across the road from the train station and a short walk into tow. The lounge are in the main reception is a great place to hang out and there's always something on offer to eat. Also we had massages in the attached spa which was great.

Stayed in April 2023

look like rarely cleaning under the extra bed. the other things just good

all the staff are friendly, the room good enough to accomodate 3 of us

Stayed in May 2023

the staff when we came back in the evening: very unfriendly

nice appartment

Stayed in April 2023

The staff was very friendly and helpful, the room was outstandingly clean and tidy and the free coffee and tea offer was a great way to end our stay in Maastricht.

Stayed in April 2023