Nice hotel. Ideal location to have an evening out in Maastricht

Stayed in March 2024

I think it's a shame to have reduced the cosiness of the place, I loved the sofa with the smeg fireplace in front of it. My room was very spacious but lacked furniture, it needed a small sofa and a nice rug to really recapture the spirit of the place. Finally, why did you change your beautiful dishes for this uniform white dishes?

the location, service and breakfast are always excellent

Stayed in March 2024

We did not have the feeling of a 4-star hotel - there was a self-check in, the toilet for clients in the lobby was behind locked doors so we had to ask to be allowed in, nothing so striking or negative but the photos look somehow nicer. I would think of it like a 2 or max 3 star hotel, so found it expensive for what it was

Great location next to the train station but still calm and nice neighbourhood. The staff was super nice and friendly. They were very kind to let us leave our luggage in a safe space before and after check-out. We had a nice, clean and comfy room

Stayed in March 2024

The room was very small and no coffee and tea in the room. However the great tea and coffee bar downstairs made up for it.

Loved the small snacks/drinks they offered: welcome drink, free soup, chocolate in the room, night cap drink. Also we made use of the spa which was amazing. As a former Maastricht local it was nice to see the culture incorporated in the hotel.

Stayed in April 2024

The warm, relaxed and homely ambiance as well as the very friendly staff.

Stayed in February 2024

Hotel is rated as 4 star, but I would not say so. It feels like 3 star hotel. Also, it is tired. Furniture in the lobby and room is worn down. Bathroom could definitely be cleaner. You could see dirt on the tiles around towel hook.

Hotel is in a very good location. Breakfast was good.

Stayed in March 2024

Nothing to point out. The overall level was what I expected for the price paid.

Overall, this is a nice hotel. It has a nice lobby area that already causes a good first impression. The staff are very friendly. The room is OK, with a comfortable bed and a clean and modern bathroom. Good facilities. The sky window in the room is a cool feature. Breakfast was also good. Variety of choices between salty and sweet.

Stayed in March 2024

The staff were all very helpful and I appreciated that there were always snacks at reception.

Stayed in March 2024

Small boutique hotel. Very nice staff. Comfortable and clean.

Stayed in March 2024

The parking was a bit tight and not included in the room price

Friendly staff, nicely and decently clean rooms. Very good for the price

Stayed in February 2024

On booking the hotel comes across as a boutique property where in fact its a really large standardised stay. The rooms lack any amenities such as water, toiletries etc. Also, of you have a room at the street side it feels as if pedestrians are in your room when they walk by or stand there for a smoke. (Lacks serious isolation)

Very conveniently located close to the train station.

Stayed in February 2024

The pillows were not too our liking, very bulky but also soft, not giving proper support. That is of course personal taste.

I was surprised by how homely and welcoming the place was. I am used to hotels being nice but also kinda formal. This place was nice but also cosy. There was a big lounge that felt more like a living room, where there were books to read and games to play. The free soup and night cap are also a nice touch.

Stayed in February 2024

Nothing specially but As an suggestion that would be good if rooms has a minibar. And also we didn’t have a cleaning room service in our second day.

The staff were friendly and hospitable. There was soup, coffee, tea and fruits that they offered free of charge. The room was clean. The hotel's location was outstanding, situated near the city's central station and only a 10-minute walk from the city centre. The lobby of the hotel was nice and you could find games and books to enjoy the moments there.

Stayed in February 2024

They were doing a lot of maintenance work. There was drilling on 3 mornings which started at 10.15/10.30am and my sleep was very disturbed (I was sleeping late from working). It was very noisy and there were no explanations or apologies. I realise that they need to do this work of course, but I think there should have been some discount to make up for the inconvenience. The lobby was also very noisy and the free soup was not available on one day. This is a great perk of the hotel and it was disappointing for it not to be available.

Stayed in January 2024

Great, relaxed atmosphere. Was lovely to have the sitting area to have a drink and relax. The staff were so welcoming and the soup on arrival was a lovely touch.

Stayed in December 2023

-where our room and bed was located, right next to the staircase -thin walls

-staff was very nice -nice room space -very nice location, a few minutes walk from the city center

Stayed in January 2024

Helpful friendly staff, very quiet.

Stayed in December 2023

No pets allowed

Location close to center and parking

Stayed in October 2023

From the hotel you can walk to the center of Maastricht in 10 minutes. We had a room on the city side. The bed was very comfortable. The hotel is located next to the station, but it was very quiet outside at night. The breakfast was absolutely fine for us. We requested a gluten-free breakfast. (You must provide this at least 24 hours in advance!) Coffee and tea are free drinks during the stay.

Stayed in December 2023

Nothing

Great central location, kind staff, tasty fresh breakfast, good bed, good shower, nice atmosphere in downstairs 'living room'

Stayed in November 2023

There isn't a dedicated check-in counter so I felt a bit unattended to when we entered, but staff were nice all the same. The view from the room wasnt anything memorable.

Location is great if you are coming by train. Easy to wander into the inner town within 10-15 mins while enjoying shops, restaurants and shops along the way. The free tea/coffee croissants and little treats like fruit made it lovely.

Stayed in September 2023

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Room and bathroom are comfortable and clean. Tea and coffee are free to enjoy any time of the day or night by all guests. A cup of soup is also free whenever you feel like warming up a little. Breakfast comes at an additional 20e per person.

Stayed in November 2023

The room was clean, but even the medium size didn't have a couch or an armchair.

The staff was wonderful - very helpful and kind. I appreciated the complimentary all-day coffee and tea, as well as night cap. The living room also added to the mood and it was a great place to spend time outside of the room.

Stayed in November 2023

Nothing. I liked it all.

Informal vibe, friendly staff, great decor. Very quiet room. Free soup, prosecco, decent coffee and selection of tea.

Stayed in November 2023