there is nothing to complain about👍😁🫶

This is my fourth stay at this hotel and once again everything was great. An unforgettable stay on the 11th floor for VIPs🥰🥰🥰I recommend this hotel to everyone.

Stayed in April 2024

Even if breakfast was great, the restaurant for the evening meal was really not up to our expectations. The service was mediocre and the food something you could cook at home. There was no body lotion in the room, a bit odd for a four star hotel.

We stayed at the hotel to attend the Venlo marathon. The marathon was easy to get to with public transport, otherwise the area in which the hotel is in, is a bit bland (next to motorway). The room was nicely decorated, the wellness facilities great, enjoyed the breakfast. A bit expensive, but we would stay again.

Stayed in March 2024

Excellent Room comfort and space

Stayed in March 2024

I didn’t have anything I disliked.

The welcome as we came in was great. The team at the desk anticipated our needs. The check in process was easy and even though I did not do the online check in, it was quick to get us all set for our stay. The added friendliness of recognizing this was our second visit made us feel special. The upgrade was even more pleasant!

Stayed in April 2024

Confusion with reservation upon check in. Did not have the room based on earlier discussion with receptionist. Also thr floor of the vip room was gritty and sandy.

Location

Stayed in March 2024

YOUR ENGLISH HOT BREAKFAST FOOD WAS COLD

IT WAS ALL SO EASY AND STAFF EXCELLENT.

Stayed in January 2024

Focus on sustainability.

Modern building , focus on sustainability

Stayed in January 2024

I recently stayed at this hotel and was thoroughly impressed. The cleanliness was impeccable, the modern decor created a stylish atmosphere, and the spacious rooms added an extra level of comfort to my stay. Highly recommend for a delightful and comfortable experience..

Stayed in January 2024

Everything was super except I wasn't able to turn the lights on enough in the room. It felt rather dark/dusk

Stayed in January 2024

The free wifi could be better and maybe upgrade the tv's to include all the smart features.

5 visits in the last 12months and service, comfort, facilities, breakfast always consistent and always great. Staff is helpful, check in and check out is simple and efficient.

Stayed in December 2023

I did not like that there wasn’t anyone staffed on the second floor wellness area even though I went to reception twice and asked if they were staffing someone for the holidays which they reassured me they were. I checked in frequently and called multiple times but no answer. The open facility like the sauna and steam shower was a treat but would have really like to add a facial and massage as this is what I really stayed at this hotel for.

I like the ambiance as it was very luxurious but with a good price point.

Stayed in December 2023

- The hotel a bit far from the city centre (40 min walk)

- Recent hotel with a very nice interior design - Excellent Breakfast - The room is modern, confortable and clean - The swimming pool

Stayed in December 2023

We had a room wich faced out to the motorway it was relatively loud too 😞 otherwise nothing at all negative about our stay in the Hotel.

I was very positively suprised with the parking, comfort,cleanliness and friendly welcome from the Hotel staff, and would'nt hesitate to book a room again so long as i get a room hat dose not face out to the Motorway

Stayed in December 2023

We had an upgrade on the room, for only €19 and it was so worth it! Lovely bath, bed, terras.. the room was excellent! Also the breakfast was incredible, a lot to choose from.

Stayed in December 2023

It was quite cold even though we turned the heating on full power. Also we are allergic to dust. We had a few problems sneezing a lot, even though we didnt see visible dust.

Cozy rooms. Nice sauna.

Stayed in December 2023

The snow, but this was beyond the control of the hotel!

Great breakfast. We ate in the hotel at night and this was also good if a bit expensive.

Stayed in December 2023

Extremely comfortable bed, clean, extremely friendely staff

Stayed in December 2023

Nothing

The room was very comfortable , quiet and well equipped . Restaurant - very good and the choice of breakfast outstanding

Stayed in October 2023

This is our second stay at your hotel. Now it was only one hotel day, but it was the best. We slept in the new part of the hotel, in room 0920, great view, the best and most comfortable mattress I have ever slept on. I have trouble sleeping and have back pain, but after that night I felt rested, rested and had no pain. Service at the reception at the highest level. The smell in the lobby is beautiful and stays in your memory. Dinner and breakfast are delicious and have a huge selection. You are the best. We will always come back to you.

Stayed in November 2023

it was a bit cold in my room, it was not possible to increase the temperature there

everything was clean, the room was big with an exceptional view, the restaurant was perfect, the breakfast was amazing

Stayed in November 2023

Facilities are very good

Location is very good

Stayed in October 2023

When first time to the toilet i notice something i didn't like the toilet seat. Probably not cleaned right.

Room was very nice. Minibar had only 2 bottles of water. Quiet room even if close to the highway. Bathroom was very generous and with a great view. Overall was good.

Stayed in October 2023

Very nice and clean place. Breakfast was really good.

Stayed in October 2023

Cleanses

Stayed in September 2023