Everything, the welcome in the reception by Florencia was outstanding. We enjoy very much these days. Everything was perfect.

Stayed in April 2024

Just 1 star reduction as the hotel is actually huge! I didn't expect that. So obviously the spa area is actually rather packed, and the standard rooms don't have any view at all.

It is obviously a premium class hotel, so you expect great service, comfortable rooms, and a beautiful spa area. And Britannia certainly offers all of it. The breakfast buffet is also exceptional!

Stayed in January 2024

What an experience at this 5 star hotel. The reception was great, valet parking, easy check in. The hotel itself looks great, the rooms where super classy and clean. Amazing bathroom and best bed I have slept in a while. The spa is like a roman bathhouse. The breakfast is incredible and the staff is well trained. We felt Royal during our stay.

Stayed in March 2024

None

Staff and everything is exceptional

Stayed in March 2024

There were a few minor issues: when booking always specify that you want a street facing room, otherwise you will be looking at an unimpressive internal courtyard and you will be looking at it through small windows. I was staying in a superior 1897 room which had very (and I mean very) limited closet space. It had space for maybe 5-6 items. The toilet paper and the tissues felt a little bit of a cheap quality, this would be such an easy upgrade and would better fit with the whole experience.

The hotel is in a great location, with many sights, restaurants, bars and shops close-by. The rooms are modern, clean and comfortable. The beds are comfortable, the mattresses are of medium hardness. The bathroom is spacious, the shower has great water pressure. The hotel has 3 onsite restaurants, I tried the brasserie which was good but there are also a number of other good restaurants within walking distance to the hotel. Don't miss the hotel spa, which has 5 different types of saunas a decent pool and a seawater hot tub, not too mention the great treatments, cosmetic products etc. Breakfast is amazing as well.

Stayed in February 2024

I'm saying this tongue in cheek - I wanted to purchase the pillows but it wasn't possible. I'd urge the hotel to rethink this, particularly with international visitors who're unable to get them shipped outside of Norway.

If you're seeking a little spot of luxury then you'll find it here! From the staff to the shower and everything in between is superb! I can't recommend highly enough. Plus, the bed, pillows and duvet were like how I imagine sleeping on clouds - incredible.

Stayed in February 2024

Very complicated. I was rushed with work so would have been better / more fun if I had time. Staff were wonderful. All of them.

Stayed in January 2024

Everything was perfect. From the spa, the staff, the room. I think it was one of the best hotels i have ever stay.

Stayed in January 2024

My main gripe is with the bed. It is a Hästens bed, but neither me nor my wife found it very comfortable. In my personal opinion it was too soft, but this is subjective. The room (Deluxe 1897 Double Room) felt considerably smaller than we expected and we could have used more storage. For example there are no hooks for the large winter coats we both had. Housekeeping was a bit hit and miss with items sometimes not replenished (body lotion, tea bags, liquorice, slippers). We ate only once at the Brasserie, where the Oysters Rockefeller were a total miss, the turbot was nice, the wines were average and the so-called petit fours, was three chocolates that in other places would come free with coffee, but for which the restaurant charged nearly 10 euro. The New Year's Eve ball was a mixed event, while the food was great the entertainment seemed tailored to the taste of locals aged 70+ which was really a shame.

The Britannia is a very nice hotel with excellent customer service and amenities. The Britannia bar is top notch with great cocktails, the steakhouse Jonathan Grill serves excellent steaks. The spa is very good, and so are the massage options. The gym is fully equipped. We loved the elevators which you never have to wait for; the best I have ever experienced. The much lauded breakfast is nice but not of better quality nor wider variety compared to many less expensive hotels in other places around the world.

Stayed in January 2024

The stay was exceptional. I have never been to such a special hotel and I have traveled a lot.

Stayed in January 2024

Spa has a kid zone from 9-11, 3-5 and gets very noisy during these times

This hotel is just perfection! The staff are so lovely and welcoming. Food and the amenities are truly 5 star ⭐️

Stayed in December 2023

We were disappointed to hear that spa required extra costs, even though nothing was mentioned about it when we made the reservation on booking.com

Really nice place and nice stuff 😀

Stayed in December 2023

Nothing, it was all good.

All round excellent. Very comfortable, breakfast superb, staff first rate. Of particular note was the Doorman: helpful and great dinner recommendations.

Stayed in September 2023

The room was a tiny bit small.

The softest and best bed I've probably every slept in. The breakfast also exceeded all my expectations and the spa was a pleasurable addition to a wonderful stay. Staff is super friendly.

Stayed in November 2023

Not that I dont like but the rooms are quite small and tight

Hotel was right smack in the city center

Stayed in October 2023

Parking valet not helpful. I had to park the car a little bit too far in front of the hotel (may be 10 meters) and I had myself to drive the car around the whole block before the attendant would take care of it. He had to move the car anyway….

Best cappuccino in Norway.

Stayed in August 2023

Smoked salomon not ok to fatty. Soft cooked egg was hard. Coffy not good. One of the staff put a breakfast meny lying on the floor next to my food.

Breakfest OK Service OK

Stayed in September 2023

WiFi does not work so well

Great breakfast in a wonderful ballroom. Well equipped gym with free classes early morning and late afternoon

Stayed in September 2023

Beautiful hotel. Fantastic rooms and service.

Stayed in September 2023

The room was nice but small and it would have been nicer to have a view

Fabulous

Stayed in September 2023

Nothing to dislike at all 👍

Everything was excellent 😀

Stayed in September 2023

Nothing. A aspects of what you would want from a hotel stay were excellent.

The staff was great. We had to completely cancel and reschedule our train to Bergen at the last minute and Florence Echarri took the time to help us get it all arranged. We also had to get a new booking for a hotel in Oslo for one night due to the changes and she found us a lovely room at the Hotel Bristol. Just over the top customer service. The breakfast buffet was excellent and the room was lovely. Bottom line is that the Britannia Hotel was the best hotel of the seven we stayed in during our trip to Norway.

Stayed in September 2023

Words cannot describe adequately the experience in Britannia and the vision of the owner that goes down to the guests. This is a hotel we will surely remember and try to bring friends to enjoy it. The details make the difference and the ambience of the place is truly unique. We have been to Four Seasons in 3 different cities, but we did not feel the same. As for the breakfast, there is little you can say. Unparalleled. The variety and the quality of the food offered is superb. Lastly, the staff was very polite, helpful and attentive in a simple, nice way. Above all, you get all these at an affordable price. I would rate it 11 if I could. The fact that this hotel is in Trondheim with the magnificent Nidaros Cathedral in less than 5 minutes away, makes it a real must. We will try visiting again in Christmas time.

Stayed in September 2023

View from the room

ِEverything

Stayed in September 2023