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Reviews of Britannia Hotel 5 stars

Dronningens gate 5, 7011 Trondheim, Norway

#1 of 78 hotels in Trondheim

Guests' Choice

Review score

Based on 192 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.3

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Showing 76 – 100

  • Reviewed: 22 December 2021

    10
    Gorgeous hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The high tech system for operating the lights was baffling until we got used to it.

    One of the best hotel breakfasts I’ve ever had

    Stayed in December 2021

  • Reviewed: 23 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed sheets very big and to sleep isnt comfotable

    Hotel are in the middle of center. Clean,breakfast excellent.

    Stayed in November 2021

  • Reviewed: 8 November 2021

    10
    an extremely warm and luxury experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The Brittania is a great hotel with superb service, quality of food and excellent price/quality

    Stayed in November 2021

  • Reviewed: 3 November 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Breakfast on Saturday was very bussy, and had to walk long distance to reach the buffet.

    Very friendly and professional staff. Bar is excellent. Nice Spa included in the stay.

    Stayed in October 2021

  • Reviewed: 29 August 2021

    9.0
    International 1st class standards
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything including service and breakfast

    Stayed in August 2021

  • Reviewed: 16 August 2021

    10
    Would definately come back
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Great location, best breakfast in Norway!

    Stayed in August 2021

  • Reviewed: 30 July 2021

    10
    Really an amazing hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Really fantastic hotel right in the middle of where you want to be in Trondheim. The staff was simply amazing and quick to help when we had requests. We were always greeted by the concierge and receptionists when we passed by. I asked late in the evening if they could wash some of my clothes and have them ready for when we were to leave the next day, which was no problem. The food at the hotel is really good. We really loved the breakfast! The afternoon tea was really cool! The spa was also incredible. I can not recommend this hotel enough!

    Stayed in July 2021

  • Reviewed: 22 July 2021

    10
    1 night.finner and breafast at palmen. Drinks in the lounge.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Van not think og anything🤗

    Excellent breakfast, a bit confusing to locate the various offers.

    Stayed in July 2021

  • Reviewed: 25 June 2021

    8.0
    Nice stay, nice straff, bad duck
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Duck in brasseriet

    Polite and helpfull straff. Comfort bed.

    Stayed in June 2021

  • Reviewed: 10 January 2024

    2.0
    Would not recommend staying here until they ditch the digital lighting/AC automation system
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    While the hotel was physically great, during the course of the night, the full-automation system that operates the rooms failed, miserably. The room is "controlled" digitally on a tablet mounted to the wall. This is everything from the lights to the heating and cooling. Somehow this system went haywire on our night in the hotel, and all the lights came on around 1am in the entire room for the entire night. There was no way to shut them off, and multiple calls to the front desk resulted in us simply being told that nothing could be done as they tried to reset the whole hotel. And there was no way to control the temperature of the room. We resorted to unscrewing the lightbulbs in the sockets to get some lights off, and had to tuck blankets into the ceiling trim to block light in other areas where we couldn't unscrew the lightbulbs. Getting our 8-year old child any sleep was extremely difficult, not to mention our own complete lack of sleep. In the morning, we expected at least an apology from the staff but they acted as if nothing had happened, and we were even told that the breakfast coffee would make up for all the lights being on all night long in the room. Extremely disappointing as we were very much looking forward to the hotel. Would not recommend staying here until they ditch the full-automation digital tablet control which is ridiculous. Simple light switches have literally worked for centuries.

    The location was great, and the breakfast was very good. The rooms were beautifully appointed and the hotel itself is beautiful. The staff when we checked in was very helpful.

    Stayed in October 2023

  • Reviewed: 3 September 2023

    7.0
    Expected more from this highly rated hotel. Small things could’ve been better.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff could be more welcoming and accommodating to requests but it seems that’s the Norwegian way. Not the value for money expected.

    Lovely hotel inside and out. Dining is amazing from breakfast through to dinner and room service.

    Stayed in September 2023

  • Reviewed: 5 June 2023

    1.0
    the worst hotell experience ive ever had
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in April 2023

  • Reviewed: 5 June 2023

    1.0
    the worst hotel experience ive ever had
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in June 2023

  • Reviewed: 20 February 2023

    7.0
    Good Hotel, but very disappointing Spa
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spa was crowded and we could not enjoy and relax as we originally wanted

    breakfast

    Stayed in February 2023

  • Reviewed: 8 October 2022

    5.0
    would book again for next year but need assurances
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    room quality for a 5 star poor coffee served cold plates in restaurant were cold coffee served and poured into cup and saucer a la carte breakfast Luke warm

    location

    Stayed in October 2022

  • Reviewed: 21 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I heard from other guest that their children got a teddy bear when they come to the hotel , but my child didn’t

    Breakfast and swimming pool

    Stayed in August 2022

  • Reviewed: 15 August 2021

    6.0
    Common facilities not available
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    See quantitative rating

    Despite the high rating of the stay, the hotel were not up to our expectations for two reasons; 1) the common facilities were basically not available to us (the closest we got was 3 - 4 weeks of waiting list to one of the restaurants. Eventually we had to cancel to secure something else decent) 2) the view from the room were possibly the ugliest I have seen (room 1044)

    Stayed in August 2021

  • Reviewed: 19 June 2023

    10
    One of the best hotels we have stayed in
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Awesome hotel. Great staff, they were real, not fake. Great room, bed, service, location. Loved it. One of the best hotels we have stayed in.

    Stayed in June 2023

  • Reviewed: 14 July 2021

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything.👍👍👍😊😊😊

    Stayed in July 2021

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe 1897
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior 1897
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 76 – 100

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