The breakfast area was packed with people. We still found a table though. The room was quite small.

The breakfast buffet was delicious. Staff took very good care in filling up empty bowls and making sure that the big vatiety was always applicable. The receptionist was very helpful, recommended a great restaurant and was friendly.

Stayed in November 2023

Laundry room. The washing machine and dryer are a mess. Hotel guests do not care about them (that is to be expected) but it looks like hotel staff are not taking any care neither. The washing machine smelled like mold and was disgusting. The same applies to the dryer. Before i used it i spent half of the night cleaning it and rinsing using my own supplies bought in the store by the corner. It is a shame that such a nice hotel has such a bad laundry. It is free though, however I'd rather pay like for the coin wash but have it in decent shape.

Location and general quality.

Stayed in August 2023

Hard to find any. One morning there was no hot water, but it was fixed very quickly.

Very large room. Amazing underfloor heating in bathroom. Excellent buffet breakfast included in the price.

Stayed in October 2023

Bad location if you’re driving a rental. We needed to park outside and parking in Norway is very expensive as is everything else

Great staff, comfortable room, good location

Stayed in October 2023

Nothing that we didn't like

The breakfast buffet was a very good and delicious spread, the room was clean and comfortable, and the staff were friendly and helpful. There's a storage room for luggages for those who arrive before check-in hour.

Stayed in October 2023

The mantras on the extra bed (sofa bed) was extremely bad.

Excellent breakfast buffet. Friendly staff.

Stayed in October 2023

No any drink equipment in room

Fine location.

Stayed in October 2023

No

1. Friendly staffs 2. Excellent breakfast 3. Nice view room and great location to supermarkets, tourist center, and seaside.

Stayed in September 2023

Kind of run down. We had to pay for parking.

location is smack in the middle of town. Easy to walk to anywhere.

Stayed in September 2023

Location is awesome and a great breakfast in the morning. Staff were great too!

Stayed in August 2023

Picked hotel because close to port to get on ship, but turned out cruise ships no longer leave from here, which was not clear. Very noisy overnight as pop concert on in town, and very busy. Honestly hotel fine, struggle to find something I did not like.

The best breakfast I have ever had. Initially thought room rate not value for money, but this was before we had the included breakfast. It was magnificent.

Stayed in August 2023

If you're travelling by car, I cannot really recommend going here since parking in central Tromsø is terrible.

The room was quite spacious! The shower was, too. Quality of the room and breakfast is more than adequate for Scandic's standards.

Stayed in September 2023

THERE WAS NO PARKING. That was our biggest criteria when choosing hotel and we had to drive to a parking hall, pay a lot and walk from there and carry our stuff. Not good, that was a big disapointment and they should NOT say there is parking. The bathroom was not good, took a long time for warm water, a part of the shower door was missing and the water got all over the bathroom floor. The sink was too small to easily fill a waterbottle, and the water tasted bad. No shelves or hooks for you stuff in the bathroom. We could hear all sounds through the window, people, music and traffic. Had to use earplugs. No fridge. The breakfastroom was tight with a lot of people and a lot of noice, not relaxing or peaceful tho eat there.

Great big breakfastbuffet with sweet and savoury things, both meat and vegetarian stuff, different coffees, everything you would want. The bed was big and comfortable, good blankets, pillows, sheet and towels. Clean room with good air.

Stayed in September 2023

Great breakfast. Good location.

Stayed in August 2023

The only improvements would be a sauna or a wellness center, which are both missing. Especially the sauna would be a plus. The room was a bit on the pricey side.

Room was very spacious and clean. Beds were comfortable. The location was just perfect, very close to the port area, to the city center and to the bus stop to reach the airport. Breakfast was truly excellent and exceeded my expectations. The hotel staff were kind.

Stayed in September 2023

Room was dirty, floor and bathroom .

Stayed in August 2023

Luggage room was tiny. Reception area needs renovation.

Good location. Good wifi. Nice breakfast and complementary hot drinks available

Stayed in August 2023

Assistance with unloading luggage and entering property. Porter?

Breakfast service - lovely.

Stayed in July 2023

Bed was very soft, and our bathroom was different from the photos, but it was clean so it was okay anyway :)

Room was spacious and clean, breakfast was amazing :) the location is superb :)

Stayed in July 2023

Unfriendly staff Very small rooms and tiny bathrooms

Great breakfast

Stayed in July 2023

Good room and excellent breakfast for a reasonable price.

Stayed in July 2023

The window needed cleaning and breakfast was very busy

Friendly, low key.

Stayed in July 2023

The gym could use some upgrades. While traveling extensively using the gym is important. We are actually back in Tromso and chose a hotel with a much better gym even though it doesn’t include breakfast. One oddity want to mention. There are no hooks or racks to hang towels after use. Is it a Norwegian thing? This is not the first hotel here that I’ve seen it.

Great location and good breakfast

Stayed in July 2023

The floor smells a bit bad. A few things doesn‘t work, like the refrigerator and on the Toilette is no brush. I have to close my gardiens, because the other windows are right in front of mine.

The breakfast is amazing! The Hotel is absolute central. I had luck with my room 🙏 There are a lot of information hanging in the Lobby and in the elevator.

Stayed in July 2023

Odd that they don’t provide a shower mat to put on the floor after showering. I used a towel.

Good location. Helpful front desk. Good breakfast

Stayed in July 2023