Christiesgate 5 - 7, Bergenhus, 5808 Bergen, Norway
#36 of 47 hotels in Bergen
Guests' ChoiceBased on 669 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
9.2
Facilities
7.7
Staff
8.9
Value for money
7.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Adelina
United StatesSmall room and no AC. But had a small fan. Small pillows, needed two more pillows.
Location and excellent breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Armintas
NorwayThe noice from machine in the backyard
Breakfast&staff
Stayed in May 2024
Reviewed: 27 May 2024
Deborah
United StatesLooked fabulous. Missed most of it. My fault.
Stayed in May 2024
Reviewed: 27 May 2024
Tennent
United KingdomThe view from our room across an inner courtyard, but that's nothing to complain about!
A busy but friendly hotel, walkable from the train station, and close to the attractions around the harbour. The bed was comfortable, and the breakfast excellent. There was no problem with leaving our luggage safely in a locked room on our last day.
Stayed in May 2024
Reviewed: 27 May 2024
Diane
CanadaRoom was small and warm , due to the unusual heat of the season , but was fine overall .
Very close to train and city centre. Breakfast was plentiful .
Stayed in May 2024
Reviewed: 26 May 2024
Lucy
United Kingdomlovely comfy bed breakfast fabulous
Stayed in March 2024
Reviewed: 19 May 2024
Frantisek
Czech RepublicMy room was really tiny and although in the 5th floor, I could smell the kitchen in the morning.
I stayed for four days and found the place great in many aspects. The location is second to none - everything is within walking distance. Breakfast was amazing, plenty to choose from! Coffee and small snacks are available all day long. Staff was very friendly.
Stayed in May 2024
Reviewed: 12 April 2024
Martin
GermanyNice breakfast, small but comfortable rooms, close to the city center
Stayed in March 2024
Reviewed: 9 April 2024
Colin
United KingdomBathroom was dirty not been cleaned properly, and bed floor needed a clean
Comfy bed central location
Stayed in March 2024
Reviewed: 3 April 2024
Penelope
AustraliaNothing
Warm welcome by Front Desk staff; comfortable room; brilliant breakfast! Left luggage facility
Stayed in April 2024
Reviewed: 31 March 2024
Stephen
United StatesLocation in historic part of town. It was within a 10-minute walk to the train station; buses were closer.
Stayed in March 2024
Reviewed: 25 March 2024
Bruce
AustraliaI stayed in a room facing the street. The noise from the street was very loud from late evenings/early mornings from Thursday onward and over the weekend.
Great breakfast!
Stayed in March 2024
Reviewed: 13 March 2024
Joanna
Faroe IslandsThe windows were not so soundproof. I had them closed, and I heard the noise from outside as if the window was open
Everything
Stayed in March 2024
Reviewed: 8 March 2024
Vanessa
SpainThere was no coffee maker in the room, but you could go any time at the reception for coffee <3 I found it even better! Takk!
It is the 2nd time I stayed in this hotel for work. Location is perfect. This time i had great views to the lake in sunny days! Breakfast is really good. Staff is very kind, i was attended by Emil who can speak perfect Spanish! Graciasss!!!
Stayed in March 2024
Reviewed: 9 February 2024
Šimon
Czech RepublicNear to main railway station and Bryggen from the hotel.
Stayed in February 2024
Reviewed: 25 January 2024
Linsell
New ZealandThe staff were really nice and helpful! Location was convenient - close to the light rail stops going to and from the airport.
Stayed in January 2024
Reviewed: 22 January 2024
Michael
United KingdomThe breakfast was lovely. The location was great close to everywhere I needed to go
Stayed in January 2024
Reviewed: 22 January 2024
Sarah
United KingdomThe room was dimly lit , it would benefit from a main ceiling light.
Clean, efficient staff and excellent central location to the train and walkable all around Bergen town.
Stayed in January 2024
Reviewed: 21 January 2024
Michael
NorwayTidy and smart room but small
Location was excellent, staff were helpful and everything was clean
Stayed in December 2023
Reviewed: 19 January 2024
Alois
Czech RepublicToo soft bed (which is really a matter of personal taste), not even a small hall in single room (literally, from the hallway directly to bed), light switch for bathroom on the outer wall and behind door wing, too short shower curtain (too much water on bathroom floor every time).
Very kind staff, exceptional breakfast, cozy interiors, perfect location, silence.
Stayed in November 2023
Reviewed: 19 January 2024
John
United Kingdomin reception small number of steps to the lifts difficult for elderly guests with heavy luggage- luckily the receptionist kindly helped me with my bags. small basic room overlooked by office building
The man on reception was very welcoming and professional- he volunteered to help with my bags, arranged for a taxi and and due to early 6.30 am departure organized a take away breakfast bag. I only stayed for one night before flying back to UK so can't comment on food, location , facilities etc. The hotel is only 20 minutes taxi ride from Bergen Airport and ten minutes from Hurtigruten boat terminal
Stayed in December 2023
Reviewed: 6 January 2024
Stephen
SpainGreat location, just 2 minutes straight walk from the airport bus stop. Easy walk to the historic area. Very good breakfast, large selection of hot and cold food.
Stayed in January 2024
Reviewed: 2 January 2024
Siew
SingaporeOur original booking was for Scandic Byparken. One or two weeks before our travel. I have been notified that the hotel decided to close for Christmas and will relocate us to another hotel. The other hotel is quite a far walk from the city centre. Last minutes notice gives us no choice but to accept the relocation.
Breakfast is good
Stayed in December 2023
Reviewed: 30 December 2023
Paula
United KingdomThe rooms were a little dated & noisy
Excellent location
Stayed in December 2023
Vrchlabí, Czech Republic
Dubai, UAE
Lagos, Portugal
Ostrava, Czech Republic
Lowestoft, UK
Shirahama, Japan
Rovinj, Croatia
Allahābād, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content