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Reviews of Thon Hotel Polar 4 stars

Grønnegata 45, 9008 Tromsø, Norway

#7 of 23 hotels in Tromsø

Guests' Choice

Review score

Based on 242 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean friendly hotel Exceptional breakfast

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Great stay! Comfortable beds, amazing breakfast and a perfect games room.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no parking and no charging station nearby.

    The breakfast, the beds were very comfortable and the location very good. It was nice to have teas and cofees at the games room. We also enjoyed the sufl board.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Great place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is a touch on the smaller side for the price. But you have to understand you are paying for convenience.

    Great location, close to all city shops etc. Staff were very friendly and helpful. Breakfast was amazing.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Comfortable hotel in good location - would stay here again.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Didn't really have any complaints. All was fine.

    Room was basic but had everything that was required. Bed was comfortable. Breakfast was good. Good central location. Shuffleboard in the lounge was fun.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    I’ll definitely will choose here again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little bit cool when we arrived. we turned the heater on, but it could be warmer actually.

    Location and excellent breakfast!

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Comfortable, city centre hotel.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    View of wall from window! Appreciate this is a city centre hotel. Had a better room with view last stay on higher floor. Feel the expensive rooms should have a view !

    Comfortable , city centre hotel. Clean . Good breakfast .

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    A good place to stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Location, excellent breakfast, service

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Comfortable modern hotel in central Tromsø.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Central location in Town . Easy to pick up hire car. Good restaurants nearby. Excellent breakfast. Quiet room with lovely view of both Cathedrals. Comfortable and clean room.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Please refer to my review at TripAdvisor. Thanks

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    The breakfast was the best breakfast I have experienced! It had so many choices and the ginger shots made it for me! The dining room was nice and calm, altogether a great start to the day!

    Stayed in January 2024

  • Reviewed: 22 February 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly staff, excellent breakfast

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small, and there was a lack of towels. We did get more when we asked.

    Great location, great breakfast.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Great location, great breakfast, great staff. The rooms were pretty good too.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location of this hotel was perfect, the breakfast was of a restaurant standard.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms could be a little bit hot, and beds very soft

    Really nice hotel, so glad we chose this hotel brand! We had a great room on the 9th floor overlooking the city and fjord. Clean, comfortable and good hot showers! Breakfast was excellent with lots of choice and we loved the lounge for free tea, coffee and sparkling water and a game of shuffleboard during downtime! They have a locked basement area to store luggage after check out and they allowed us to hang out in the lounge while we waited for a late ferry which was very kind! The attached Ego restaurant is reasonable value and quality for Tromso and offers 10% off for hotel guests.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No sweetener or sugar for coffee in room or reception area.

    Comfortable room with all necessary facilities First class breakfast Good location Helpful staff particularly on reception

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant. One nearby seemed To be pizza. Hard to find a restaurant that was normally booked b

    Centrally located. Nice breakfast. Very helpful staff. Compact rooms. Very comfortable.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Amazing breakfast!!!! Price for a standard room is quite high, however the breakfast was absolutely delicious!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say here, everything was very good

    Amazing breakfast!!!! Price for a standard room is quite high, however the breakfast was absolutely delicious!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    I would appreciate some basic cutlery in the rooms. As my stay was with breakfast only, I was buying some food in nearby shop (1 minute from hotel), however when I returned, I realized there are no forks, knives, spoons. Which meant additional expenses to buy some one-time use cutlery in the shop. The rooms had cups for coffee/tea and wine glasses.

    The overall stay was great. The breakfasts were amazing, the services as cleaning on top. The bedroom was comfortable and the beds were amazing with TV for shared device to connect to Netflix, Spotify, etc.. Location of the hotel is one of the best locations possible bus stops in 100 metres from the hotel (bus to the rest of the city, bus from/to the airport) and with great location for most of the guide trips that I took (5 minutes by walk).

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 4 nights

    not enough space for clothes in the room, and a bad view from the window ​

    Breakfest! Perfect! And free coffie

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Super clean, central hotel with excellent breakfast….. as long as you are not here at a weekend
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast began far too late for our weekend stay. Most tourist activities have early start times, so breakfast at 8 a.m was a huge rush and out of our three nights booked with breakfast included, we only got to enjoy one! So not great value for us and I probably sadly would not have booked this hotel had I known. Many guests spoke of this late breakfast too. Kindly the hotel will prepare a breakfast to go, sandwich, piece of fruit and a cold drink, but that is nothing like enjoying a good breakfast. Also a member of staff the first morning told my son off for making one sandwich to take with him? Quite unfair I thought when we had just a 15 minute window to eat the breakfast we had paid for, in order to make our way to the pick up point for our activity the first day. We were not carrying out baskets of food, just one sandwich!

    Very central location, clean rooms fresh towels daily. Great breakfast. Helpful staff.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Magical!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Lack of evening meal facilities although lovely restaurant next door meant this was not a massive issue

    Very clean and staff were very helpful. Rooms were perfect for what we needed

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Very good location and breakfast made it a great choice for Tromso
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room dirty (lots of hair in bathroom on mat and crumbs on floor) And floor never cleaned during stay Dirty coffee cups not removed Couldn’t change heating in room

    Breakfast was amazing Bed very comfortable Fantastic location Heated bathroom floor Lots of hangers

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Great option within the center
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The cleaning was not that good (dirty and dusty floor etc)

    Great location, awesome breakfast, friendly staff

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Great and affordable hotel in Tromso center
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Probably the right price for Tromso, but it's still a bit pricey.

    This is a great hotel option in Tromso. Everything is very close in the downtown, and this is right in the heart. Rooms are modern, and the breakfast was fantastic. There is a great Texas shuffle board table in the lounge with free coffee and sparkling water. We took the airport express bus, and the stop is 200 m away.

    Stayed in November 2023

Showing 1 – 25

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