26 West Quay, 4144 Napier, New Zealand
#19 of 34 hotels in Napier
Guests' ChoiceBased on 1266 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.6
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 6 January 2024
Dawn
New ZealandThe bed was a little high
Great location.
Stayed in January 2024
Reviewed: 4 January 2024
Stephanie
AustraliaGreat location and loveliest staff!
Stayed in December 2023
Reviewed: 3 January 2024
Caroline
New ZealandClose to beach and cafes. Very comfortable and clean. Easy to find
Stayed in January 2024
Reviewed: 2 January 2024
Lee
AustraliaIt was quite clean and family friendly. Close to shops 👍
Stayed in December 2023
Reviewed: 2 January 2024
Jacky
New ZealandThis place has obviously had problems with guests; the booking confirmation was not welcoming with a list of do's and don'ts and possible fines. I had to sign a similar document when I checked in, but I wasn't given a copy of this. The signage in the lifts and the room was of a similar tone. Interestingly, other than this warning signage, there wasn't any safety notices in the room, eg, what to do in the event of fire, earthquake, or tsunami.
Big room with comfortable bed. View of the marina. Some restaurants close by. Lots of parking.
Stayed in December 2023
Reviewed: 1 January 2024
Ruth
New ZealandOur party was 4 adults so one had to use the sofa bed which we had to make up and which was not comfortable. Toilet in the bathroom was not overly convenient. The cost for one night was eyewaterinw, would have loved to stay two nights but that was out of the question.
Size of the motel was good for 4 adults and the location was convenient for cafes, restaurants and walking. Outstanding views from the 2nd floor we could have been anywhere in the world
Stayed in December 2023
Reviewed: 30 December 2023
Megan
ThailandVery large room and huge spa bath, big comfy bed, great kitchenette
Stayed in December 2023
Reviewed: 30 December 2023
Kelly
New ZealandNothing
Friendly people, beautiful location, restaurant was really good, loved our dinner and breakfast. Thank you
Stayed in December 2023
Reviewed: 23 December 2023
Narendra
New ZealandNice view .
Stayed in December 2023
Reviewed: 21 December 2023
Meng
New ZealandFriendly staff was very helpful
Stayed in November 2023
Reviewed: 15 December 2023
Tamzyn
New ZealandI was charged a surcharge on arrival despite the total cost when booked stated it included all surcharges. When I asked about the increased price was told it was some extra charge without explanation of what it was for.
Stayed in November 2023
Reviewed: 10 December 2023
Mitch
New ZealandEasily hear noise outside
Great location, walking distance to bars and shops, wonderful views and plenty of parking
Stayed in December 2023
Reviewed: 30 November 2023
Meardey
New ZealandCan hear other people's door open and close and but didn't bother us.
Parking, spa, location, views, environment, facilities
Stayed in November 2023
Reviewed: 27 November 2023
Heather
New ZealandSlippery tiles in wet area shower
Clean and location was great
Stayed in November 2023
Reviewed: 26 November 2023
Anna
New ZealandBathroom ceiling looking a bit tired ..Paint chipping off and cracking
Great location and view
Stayed in November 2023
Reviewed: 23 November 2023
Susan
United KingdomVery noisy main road behind Anchorage. Lorries constantly passing through on the way to the docks. Studio furnishings looking very tired, quite sparse,drab.Fan in bathroom very noisy,plug did not work in hand basin.Reported to Reception.
The studio was spacious
Stayed in November 2023
Reviewed: 20 November 2023
Tadeusz
AustraliaNothing
Location
Stayed in November 2023
Reviewed: 20 November 2023
Robyn
New ZealandVery basic but was clean and fresh , soaps dispenser a little difficult to use .....small bottles would have better and more hygienic , great location. Was a busy weekend in Napier so a complex a little noisey :)
Stayed in October 2023
Reviewed: 19 November 2023
Brooke
New ZealandNo sound proofing so was quite loud having a room above you
Big room plenty of space
Stayed in November 2023
Reviewed: 19 November 2023
Peter
United KingdomNot as close to the city centre as we would have liked
Easy to find
Stayed in November 2023
Reviewed: 17 November 2023
Jennifer
New ZealandPoor communication on arrival. Unclear charging procedures. I am local but feel I was charged an overseas visitor rate.
Location Ground floor Ample parking Comfortable unit
Stayed in November 2023
Reviewed: 14 November 2023
Kim
New ZealandClean
Location
Stayed in November 2023
Reviewed: 13 November 2023
Lillian
New ZealandAshtrays outside all rooms - gross. Thin walls and could hear next door snoring all night. Can hear all of the trucks. Bed small and uncomfortable.
Great location. Nice rooms
Stayed in November 2023
Reviewed: 2 November 2023
Mike
New ZealandOne of us didn't warm to the firm bed but the other didn't mind it!
Good sized room and views from balcony overlooking marina were great. Clean and well maintained. Great location for walking to pubs and nearby shops.
Stayed in October 2023
Reviewed: 24 October 2023
Sheri
New ZealandNice large room with good facilities and in a very handy location.
Stayed in September 2023
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