139 Fernhill Road, Fern Hill, 9300 Queenstown, New Zealand
#20 of 81 hotels in Queenstown
Guests' ChoiceBased on 1155 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
8.9
Staff
9.3
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 24 April 2024
Matthew
AustraliaNeeds some more casual dinner options.
The view and the room.
Stayed in April 2024
Reviewed: 22 April 2024
Kate
IrelandEverything!
Stayed in April 2024
Reviewed: 19 April 2024
Victoria
AustraliaNA
Room was beautiful, bed comfy, shower pressure fantastic. Staff were lovely - literally nothing I can fault! Highly recommend and suggest booking the spa at sunset.
Stayed in March 2024
Reviewed: 18 April 2024
Jacqueline
United StatesBeautiful location and amenities. Courteous and helpful staff. They set up our room for my husband’s birthday and ensured every detail was attended to.
Stayed in April 2024
Reviewed: 18 April 2024
Lauren
United StatesWonderful luxury hotel. Great location and bit out of the crowded business district. Incredible restaurant and service.
Stayed in April 2024
Reviewed: 15 April 2024
Alison
French Polynesiaamazing views at the Nest Restaurant, awesome kamana soak.
Stayed in April 2024
Reviewed: 15 April 2024
Daniel
United KingdomOur first night we had 4 power cuts which obviously can’t not be helped, however we had very little communication from the staff as to what was happening.
It was a great location - we were very fortunate to be upgraded to a lake view with the remarkable and it was STUNNING! I would happily pay for that view. The rooms were clean, the bed soft but comfortable. The inclusion of the hot tub looking over the same room view was also great! Staff were extremely friendly. Excellent place to stay!
Stayed in April 2024
Reviewed: 10 April 2024
Amanda
AustraliaStaff were fantastic, good location with great views.
Stayed in April 2024
Reviewed: 3 April 2024
Renee
AustraliaFor such a tech forward hotel, my only suggestion would be to install doorbells for the rooms, it was a little off putting hearing such loud knocking on other guests doors to deliver their breakfasts early in the morning, otherwise it was extremely quiet around the hotel property.
Extremely beautiful and scenic property, great rooms and kind staff. Location is perfect and only a 15 min walk from the centre or a quick bus ride. We loved it and can’t wait to return!
Stayed in April 2024
Reviewed: 29 March 2024
Mitchell
New ZealandMattress. Vegan breakfast needs protein. It’s not good enough just to remove the egg. Most cafes now offer hummus, beans, etc. to compensate for the protein.
The mattress in our room needs turning. It felt like our feet were higher than our head.
Stayed in March 2024
Reviewed: 28 March 2024
David
CanadaLocation is a bit far removed from downtown for restaurants or strolling thru shops making a car or taxi and necessity to go downtown.
Clean, comfortable and fairly spacious room with modern amenities. Very courteous and friendly staff. Breathtaking view from lounge and dining area and excellent dining facilities.
Stayed in March 2024
Reviewed: 28 March 2024
Lucy
AustraliaOur room was very small
The views, the breakfast
Stayed in February 2024
Reviewed: 28 March 2024
Lauren
United KingdomNot enough parking spaces. Quite a high priced stay for what it was!
Great views, comfortable and close to Queenstown centre
Stayed in March 2024
Reviewed: 27 March 2024
Susan
United StatesToo far from town
Great room, excellent restaurant
Stayed in February 2024
Reviewed: 24 March 2024
Nikki
AustraliaPillows were slightly a bit hard.
Staff were super friendly and attentive while we had dinner at The Nest restaurant at Kāmana Lakehouse. The view was spectacular.
Stayed in March 2024
Reviewed: 23 March 2024
Dean
New ZealandAwesome staff, fantastic views and great food. Rooms are very comfortable and clean.
Stayed in March 2024
Reviewed: 22 March 2024
Alison
United KingdomNot a major issue but the rooms were motel style so door from the outside around the car park. However inside the room and the hotel areas were great.
The public areas were fabulous - great views from the restaurant and a lovely vibe in the bar. We did the Kamana Lake House soak which was wonderful after a weeks driving around - and terrific outlook - all very relaxing. Rooms were comfortable and well appointed and when we asked for anything extra (additional robe/towels etc) there was never a problem
Stayed in February 2024
Reviewed: 21 March 2024
Brittani
AustraliaIt is a bit pricey, but I can’t fault the room or restaurant. It would be nice to have a gym there
Wonderful service, kind and thorough staff, beautiful views and quiet location.
Stayed in March 2024
Reviewed: 17 March 2024
Jillian
AustraliaA little distance from town up a very steep hill although you can catch a bus from town.
Clean and functional
Stayed in March 2024
Reviewed: 16 March 2024
Kopton
GermanyDifficult to find a free parking spot. As almost in every hotel/motel, even if booked for three persons, towels etc. provided were only for two. Every single day.
Stayed in February 2024
Reviewed: 16 March 2024
Tania
AustraliaWe stayed here for one night and everything was great- from the room, cleanliness, service, spa to the lounge bar and inclusive breakfast options. Not to mention the beautiful view of the lake and mountains which you can never get sick of!
Stayed in March 2024
Reviewed: 15 March 2024
Frances
AustraliaNothing to dislike
Stunning views Amazing lounge and restaurant area Hot tubs
Stayed in March 2024
Reviewed: 13 March 2024
Andrew
AustraliaRestaurant menu was a bit limited (we ended up not dining in but did have breakfast on one day) and not really worth the prices. Overall the Kamana is probably a little overpriced for what you get - but maybe that is just Queenstown for you!
Location was very convenient with a car. Room was decent size and amenities and view were good. Spa was lovely and the view from restaurant was superb. Overall a nice place to stay.
Stayed in March 2024
Reviewed: 13 March 2024
Melw86
New ZealandUnbelievable views and restaurant amazing
Stayed in March 2024
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