Was some construction happening in front of the property during our stay but wasn’t loud. They gave complimentary spa appointments to make up for it which was nice

Amazing place to stay, particularly the lake facing rooms. Highly recommend dining at the restaurant

Stayed in April 2024

There was construction on site which wasn't ideal but amazing views!

Stayed in May 2024

It's disappointing that the hotel's restaurant, which is so highly rated... doesn't really cater well for people who have dietary requirements. Despite inquiring beforehand and discussing this over the phone and being advised that they could cater to our dietary requirements...the food we were served for breakfast was lacking as even though the things we couldn't eat had been omitted from the meals, it hadn't been substituted with anything else, resulting in all the meals feeling incomplete and not really being filling... In my experience, hotels usually offer alternatives, for example tofu in place of eggs etc but we were disappointed and surprised to see that this was not the case at Kamana. We're just vegetarians who also don't eat eggs, not vegan, so we can have milk and cheese, so I can only imagine how much harder it would be for people who are vegan (there's only one item on the breakfast menu that's vegan and it's a smoothie bowl... which is not ideal for Queenstown's generally cold climate, especially in a chillier season like Autumn)... so we weren't really getting much value from the breakfast and only had it one day out of the five days we were there and ended up opting out of the breakfast option. Hence, whilst our stay was lovely, it definitely was marred by the above. However, we do appreciate the staff allowing us to remove the breakfast option and we appreciate the apology from the Restaurant chef regarding the limited options :) I just wish more could have been done beforehand to avoid this experience altogether as hotels I've given even less notice to regarding our dietary requirements have provided us with more options, so I was pretty surprised with just how limited the options were for us :/

Lovely staff :) Lida in particular was absolutely wonderful!!! :D She was super friendly and we loved speaking with her. We adored the Kamana Soak overlooking Lake Wakatipu :) The rooms are modern and the main restaurant overlooks Lake Wakatipu and boasts awesome views. I loved meeting Dirty Frank (a fluffy white cat who loves to hang around outside the hotel :D ). We also really appreciated the note and chocolate for my mums birthday - that was a sweet and thoughtful gesture!! :)

Stayed in May 2024

If there was one thing, it would just be the tiny rubbish bin in the room

The food at Nest is really spectacularly made with high quality produce. We enjoyed the Kamana soak as well which was well worth and a peaceful 1 hour. Bed was really comfortable.

Stayed in May 2024

Construction site out the front.

Our stay at Kamana was remarkable- the only downside was the construction site out the front of our room, which spoiled the view and was noisy at times. The staff and location were impeccable - a truly memorable venue.

Stayed in May 2024

The noise of the heat pumps at night is quite loud. Quieter heat pumps would definitely be our recommendation.

Clean, modern rooms, Friendly and professional staff. Queenstown was easily accessible. Views are amazing. The quality of their kitchen is second to none.

Stayed in May 2024

Rooms are pretty basic for a property of this many stars however bathroom was spacious. Bit of a walk to the town centre which is ok on way down but steep on way back. Hallways to the rooms were also very cramped compared to the openness of the foyer. Lastly there is major construction occurring directly in front of the restaurant (8+ excavators while we were there in May) which I don’t think was mentioned.

Nice property in a decent location. Views of looking straight out were enjoyable and cafe/restaurant were centrally located.

Stayed in May 2024

Nil

The location and the quality of the rooms

Stayed in May 2024

The staff were really amazing and helpful. We also enjoyed the view while having our breakfast.

Stayed in March 2024

Parking can be difficult but manageable

Property is nice and clean

Stayed in May 2024

Very little

The hot tubs and the bar & restaurant

Stayed in May 2024

Ideal picturesque location within easy reach of airport

Stayed in May 2024

Having to step around dirty linen bags and having to chase up for the room to be serviced.

Location fabulous Would like to see a few simple dishes offered for breakfast. The breakfasts were fabulous but somewhat heavy to start the day.

Stayed in April 2024

It would be better if the breakfast is buffet Sometimes it's hard to find the carpark if you arrived late

Super friendly staff, thanks for your gift for my daughter's birthday! Fantastic view in the restaurant and soak Very clean room and comfy beds Great tea/coffee bar in room!

Stayed in April 2024

Needs some more casual dinner options.

The view and the room.

Stayed in April 2024

Everything!

Stayed in April 2024

NA

Room was beautiful, bed comfy, shower pressure fantastic. Staff were lovely - literally nothing I can fault! Highly recommend and suggest booking the spa at sunset.

Stayed in March 2024

Beautiful location and amenities. Courteous and helpful staff. They set up our room for my husband’s birthday and ensured every detail was attended to.

Stayed in April 2024

Wonderful luxury hotel. Great location and bit out of the crowded business district. Incredible restaurant and service.

Stayed in April 2024

amazing views at the Nest Restaurant, awesome kamana soak.

Stayed in April 2024

Our first night we had 4 power cuts which obviously can’t not be helped, however we had very little communication from the staff as to what was happening.

It was a great location - we were very fortunate to be upgraded to a lake view with the remarkable and it was STUNNING! I would happily pay for that view. The rooms were clean, the bed soft but comfortable. The inclusion of the hot tub looking over the same room view was also great! Staff were extremely friendly. Excellent place to stay!

Stayed in April 2024

Staff were fantastic, good location with great views.

Stayed in April 2024

For such a tech forward hotel, my only suggestion would be to install doorbells for the rooms, it was a little off putting hearing such loud knocking on other guests doors to deliver their breakfasts early in the morning, otherwise it was extremely quiet around the hotel property.

Extremely beautiful and scenic property, great rooms and kind staff. Location is perfect and only a 15 min walk from the centre or a quick bus ride. We loved it and can’t wait to return!

Stayed in April 2024

Mattress. Vegan breakfast needs protein. It’s not good enough just to remove the egg. Most cafes now offer hummus, beans, etc. to compensate for the protein.

The mattress in our room needs turning. It felt like our feet were higher than our head.

Stayed in March 2024