393 Devon Street East, 4312 New Plymouth, New Zealand
#23 of 31 hotels in New Plymouth
Guests' ChoiceBased on 3268 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 5 May 2024
Sharna
New ZealandWas very impressed with the pool and spa and the clean rooms. Also the motel gave me a late checkout due to having a migraine. Really appreciate their kindness and understanding
Stayed in May 2024
Reviewed: 3 May 2024
Garrick
New ZealandEntertainment needs updating
Great restaurant and staff
Stayed in May 2024
Reviewed: 3 May 2024
Val
New ZealandDecor needs updating
Comfortable spacious room.
Stayed in May 2024
Reviewed: 3 May 2024
Dionne
New ZealandEasy access to everything and everywhere I needed to go.
Stayed in April 2024
Reviewed: 29 April 2024
Brenda
New ZealandBathroom is dated. Tiles missing on bathroom floor.carpet a bit worn.
The location was good. Staff came when out at night and made our beds. Washed out dishes etc.we hadn't asked for tidy room. So was nice to come back to
Stayed in April 2024
Reviewed: 29 April 2024
Rebecca
New ZealandThe room didn't get serviced while we were away during the day, instead they came by in the evening when we were using the room. However, they were very nice and did refil any supplies we needed.
The location was good and we enjoyed having access to the spa after our hike
Stayed in April 2024
Reviewed: 28 April 2024
Murray
New ZealandBathroom showing its age
The location was great. The beds were comfortable Have some lovely friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Tracey
New ZealandA tad noisy
Nice and clean, comfortable beds
Stayed in April 2024
Reviewed: 28 April 2024
Krishneel
New ZealandNot clean.
The location and friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Tracy
New ZealandBooking.com didn’t pass our request on to the hotel but when we arrived and showed the hotel our request they honoured it.
The reception staff were very accommodating, we requested a room with one bed and they went out of their way to find us a room that we were happy with. The room was a little dated but very clean and comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Fluer
New ZealandI wasn't too pleased with the parking. The first night, whilst in pouring rain, we had to park by the road (other side of the hotel complex) as all the parks were taken. The parks by our rooms, both nights had big cars taking up 2 parks because of how small they were.
I loved how comfortable and clean it was. The rooms had a homely feeling. My kids and I had a blast in the pool and spa, and the buffet breakfast was amazing and a really good price.
Stayed in April 2024
Reviewed: 25 April 2024
Rochelle
New ZealandI felt the lady at reception was a bit dismissive. I required an invoice for the following day checkout.She did not look at me when talking but she did so when talking to my work colleague. She could take some guidance from the friendly man working on reception 🤔
The man at reception is amazing. He was very accommodating and friendly. My room was not ready and he worked to accommodate me with another upstairs unit. Much appreciated 😊
Stayed in April 2024
Reviewed: 24 April 2024
Larry
New ZealandNeed something to hold on to when in the bathtub..
Great room size and view/location.
Stayed in April 2024
Reviewed: 22 April 2024
Sara
New ZealandAll good just the facilities are looking abit tired
Stayed in April 2024
Reviewed: 19 April 2024
Jamie
New ZealandGreat size rooms. Able to chill without tripping over each other. Kids loved the pool.
Stayed in April 2024
Reviewed: 19 April 2024
Ann
New ZealandThe shower head was brown, I noticed it straight away but thought it may have been colored by the water. On closer inspection, it was a build-up of grime, didn't smell offensive but easily came off with a scrub. Shower heads with the hose need to be soaked and cleaned regularly.
Location great, easy to find. Wanted something with a kitchen, lucky they could accommodate. Shower pressure great
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
New ZealandGreat value for money. Clean room comfy beds great having Sky movie channel and sport.
Stayed in April 2024
Reviewed: 18 April 2024
Suzanne
New ZealandTV a little tricky to navigate lots of pixelating. Sky would have been good for a child. Not great selection of TV channels. Thats a bit of a downer.
I was there with grandson ( 10 ) room was great …. a little tired but very clean , comfortable in every way. Overhead shower satis but discoloured fittings and nowhere to hang swimgear. Overbath shower not grand for older peeps but for us was satis.
Stayed in April 2024
Reviewed: 18 April 2024
Katrina
New ZealandThe veiw was just the carpark but nothing you can change about that situation so it was rather good.
Location was great, quite. Me and my partner had a good night away.
Stayed in April 2024
Reviewed: 18 April 2024
Colina
New ZealandNo air con
Loved the location and restaurant
Stayed in April 2024
Reviewed: 15 April 2024
Phil
New ZealandMusty smell in corridor by room 56
Close to the beach and walkways
Stayed in April 2024
Reviewed: 11 April 2024
Tanya
New ZealandUnfortunately had loud neighbour's in the middle of the night
Location was great. Staff were all very friendly and helpful
Stayed in April 2024
Reviewed: 9 April 2024
Rose
New ZealandCheckin was slow due to staff being on phone and didn't acknowledge us.
Stayed in April 2024
Reviewed: 8 April 2024
Love
New ZealandThe carpet condition was questionable. Not sure if it was vacuumed.
I liked that it was a good value for money and that it was very accessible to town.
Stayed in February 2024
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