21 Taniwha Street, 3330 Taupo, New Zealand
#60 of 60 hotels in Taupo
Guests' ChoiceBased on 115 hotel reviews
5.2Cleanliness
6.0
Comfort
6.0
Location
7.7
Facilities
5.5
Staff
7.1
Value for money
5.8
Free WiFi
6.4
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End of dialog contentReviewed: 12 March 2024
Jane
New ZealandVery old and shabby place, but the lady is doing it up as she can afford to. No bedside tables.
The lady was lovely and friendly and helpful. The views are quite good. The place is very clean. The ded was comfortable and nice pillows too. Close to town.
Stayed in March 2024
Reviewed: 10 March 2024
Joanne
New ZealandThe beds were uncomfortable. We could hear other people in their units as well as other people's plumbing when it was being used.
It was somewhere to stay at the last minute. We could park the car directly outside. It was clean and reasonably priced.
Stayed in March 2024
Reviewed: 4 March 2024
Melissa
New ZealandThe infestation of Cockroach's in the kitchen was awful, the kitchen would of been very unhygienic. The pillows were not comfortable and there was a draft coming through the old fashioned window in the bathroom. Customer service was basic and had to pay cash two separate nights in a row which seems to be an ongoing issue here in reviews...
The location is very good and they allowed our little pet dog to stay, comfortable bed and the kids playground was handy and parking right outside.
Stayed in February 2024
Reviewed: 18 February 2024
Vijesh
New ZealandThe reception made me paid in cash even I book the stay online. The room was not clean to standards
Close to town
Stayed in February 2024
Reviewed: 9 October 2021
Charley
New ZealandYou can hear everything through the walls, taps, toilet flushing, people's conversation and banging on every side and underneath you. Loud, rude families next door and underneath until 4am, struggled to get to sleep. They were drinking, loud rude music and conversing until 4 in the morning. I wondered if there was a rule about quiet time say 12am. Because a family 4 who had travelled all day really just wanted some rest.
Staff are great manager is great facilities are nice, clean. Manager went out of her way for a last minute booking, we showed up and had a warm room with electric blankets on. Loved the service. Nothing wrong with the room or hotel. If I knew the kids and I wouldn't have slept properly because of the neighbors, I would have paid more elsewhere- to no fault of the motel.
Stayed in October 2021
Reviewed: 21 September 2021
Lyndal
New ZealandThe room was average and is due for a makeover.
Location is close to shops
Stayed in July 2021
Reviewed: 21 August 2021
Sangeeta
New ZealandThe unsoundproof walls, could hear the neighbors yelling in the middle of the night whilst trying to sleep. The place was just overall not very comfy.
The door locked.
Stayed in August 2021
Reviewed: 27 July 2021
Ti
New ZealandThe room layout, cold and not welcoming Just didn’t feel the love
Location
Stayed in July 2021
Reviewed: 26 July 2021
Brad
New ZealandIt was very old, dated and smelt a little. It made it seem unclean which I'm sure it wasn't but it wasn't the same experience as another hotel in taupo for a cheaper price.
Location
Stayed in July 2021
Reviewed: 25 July 2021
Jesslyn
New ZealandGreat location but facilities are a bit run down for the price we paid.
Stayed in July 2021
Reviewed: 25 July 2021
Augesh
New ZealandCleanliness
Location
Stayed in July 2021
Reviewed: 24 July 2021
Shelly
New ZealandWas ok. No toaster though.
Good location to town
Stayed in July 2021
Reviewed: 24 July 2021
Natalie
New ZealandThe main room has very poor lighting. We used the two oil heaters provided and the windows were covered in condensation in the morning. The outside light shone into the room all night.
Stayed in July 2021
Reviewed: 24 July 2021
Lisa
New ZealandNot clean. Outside lights were on all night which shined directly into lounge where the bed was.
Location
Stayed in July 2021
Reviewed: 20 July 2021
Jayan
New ZealandThe rooms were damp and floors were squeaky. There were ants in the living area and spider webs in the bedrooms. Fridge didn't have light in it and very old fashioned shower. The oil heaters in the room seemed to be bought from salvation army seconds stuff, legs broken. Definitely not worth $350/night stay.
Stayed in July 2021
Reviewed: 19 July 2021
Zoe
New ZealandBizarre list of rules such as no drug dealing and no vomiting, made us think that maybe we were staying in some kind of halfway house or shelter. Not what we expected for $230 per night.
Location is good and we were able to check in on time.
Stayed in July 2021
Reviewed: 17 July 2021
Amy
New ZealandNo room service at all would usually have bed made rubbish bag given and towels toilet paper etc done but nothing by, door handle to bathroom falls off, booked din 5 people and enough beds for 5 yet cutlery only had 4 folks and one teaspoon. Didn’t feel too safe with the Multiplug for the heaters tv etc, that’s just a fire waiting to happen.. and only given a roll and a half of toilet paper for 5 people over 2 days.. so sub standard stay for the money we paid not the greatest but was so able..
Great location, bed configuration was great for us with a big family
Stayed in July 2021
Reviewed: 11 July 2021
Tania
New ZealandStaff wasnt present at 2pm when clock in was at 2pm, alot of guest were waiting. There were bags of linen and rubbish piled in a corner when we turned up thats the first thing we seen. Remote to t.v was broken. Heater was broken. There were socks left there from other visitors before us. Only 2 toilet paper, no spares Microwave had to be moved to a plug if u needed to use it. The ashtray wasnt emptied from previous guests. It was cold a draft from the front door. Noisy neighbors we couldnt sleep. No parking that us and other guest parked on the grass out the back.
The location was awesome. The outside facilities were good, the park kept the kids occupied.
Stayed in July 2021
Reviewed: 11 July 2021
Sam
New ZealandFreezing cold. Very tired and basic. Would be fine if priced accordingly but for $240 for the night, totally sub standard.
Not much
Stayed in July 2021
Reviewed: 19 June 2021
Imran
New ZealandNo hot water in bathroom and no soap to wash hands.
Stayed in April 2021
Reviewed: 9 June 2021
Pauline
New ZealandVery cold room and bathroom, the curtain over the door did not fit to the floor. Maybe you could look at other heating options.
Spacious
Stayed in June 2021
Reviewed: 28 May 2024
Deborah
New ZealandAbsolutely nothing
Didn't have breakfast . Location was perfect for us, supermarket just down the street.
Stayed in May 2024
Reviewed: 27 May 2024
Vanessa
New ZealandNot worth $150, poor quality accommodation with springy beds and I was told we couldn't go into 1 room because we only paid for 3 people (I guess for sake of them having to make the other 2 beds if we did). The electrics look so outdated that there should be yearly disguised checks. Very disappointing value, which seems to be the case these days
Reception was friendly
Stayed in May 2024
Reviewed: 23 May 2024
Espiritu
New ZealandNo break fast only coffee
Stayed in April 2024
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