22 Chapel Street, 0242 Russell, New Zealand
#2 of 6 B&Bs and Inns in Russell
Guests' ChoiceBased on 121 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.6
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Philippa
GuernseyLocated up a steep incline but something you can’t change & well worth the walk
Perfect location away from the noise but close enough to walk comfortably. Hosts lovely
Stayed in March 2024
Reviewed: 30 April 2024
Wendie
AustraliaWe were welcomed by the lovely Catherine. Showed to our apartment,what a stunning view and amazing sunsets!.. A very well set out apartment. A few special touches like white robes to wear, hot tub with a view and little chocolates in the fridge for each of us. Our hosts could not have done more for us, even bringing in our washing one day when it started to rain...if We get back to Russell one day, we will definitely look up Bellrock....thanx Cathrine and Stuart.
Stayed in April 2024
Reviewed: 28 April 2024
Russ
New ZealandWell equipped and very nice rooms. Fantastic view.
Stayed in April 2024
Reviewed: 4 April 2024
Karen
United StatesThe longer we stayed here the more we liked it! The location is wonderful - just a very short walk to downtown Russell with shops and restaurants. And what you get in exchange is an incredible view! Bed was the comfiest of our trip - cushy and soft but not saggy at all. Good a/c but nice to have the doors open in the daytime. Lots of good walks and we swam a few times at the beach that was 2 minutes away. Great stay!
Stayed in April 2024
Reviewed: 24 March 2024
Alison
New Zealandvery welcoming, great location and beautiful property
Stayed in March 2024
Reviewed: 15 March 2024
Kay
New Zealandvery steep driveway !
super comfortable , purpose built units that had everything we needed and more , great views over the bay
Stayed in March 2024
Reviewed: 9 March 2024
Neil
United KingdomNothing
Tremendous views and location, spotlessly clean, very well maintained, great attention to detail and good value.
Stayed in March 2024
Reviewed: 21 February 2024
Felix
SwitzerlandExcellent location; beautiful view; everything there what you need.
Stayed in February 2024
Reviewed: 10 February 2024
Frank
AustraliaNothing, wish we could’ve stayed longer.
Beautiful room, modern, very clean and comfortable with a great view too. Bed was super comfy and they provided everything we needed. Our flight arrived after check in time and the host waited for us out front and showed us to our room. Highly recommend this property.
Stayed in February 2024
Reviewed: 8 February 2024
Satu
AustraliaThe floor in the bathroom can be slippery when wet
A great view, big room, good location
Stayed in February 2024
Reviewed: 3 February 2024
Michelle
New ZealandHosts had gone the extra mile and finishing touches were great,
Stayed in February 2024
Reviewed: 29 January 2024
Jan
New ZealandLocation very close to town (although up a very steep driveway!) - 5 minute walk. On the hill looking over the bay ... each unit has its own private deck looking through the bush to the bay. Rooms were spacious, bathroom was spacious, very comfortable super king bed, lovely lounging chairs as well as table an chairs on the balcony.
Stayed in January 2024
Reviewed: 24 January 2024
Derek
United KingdomGreat location, great view. Very clean and comfortable with everything you could need.
Stayed in January 2024
Reviewed: 22 January 2024
Robert
New ZealandNothing really.
Lovely spot great view and facilities.
Stayed in January 2024
Reviewed: 15 January 2024
Jayne
United KingdomThat I couldn’t stay longer
The view from the property was worth the steep drive, both for car and walking back from trips! The excellent standard of the accommodation provided some welcome luxury.
Stayed in January 2024
Reviewed: 14 January 2024
Peter
United KingdomNothing to not like really. I've said spacious but because of the amount of stuff we had there wasn't as much space for our cases as in some other establishments .
The setting for this accommodation is superb with a balcony and view over the bay. The room is spacious enough to live in comfortably with some hanging space and a twin made double bed that was fine. Table and chairs for dining and 2 comfy chairs for sitting as well as the balcony. Sufficient crockery and cutlery for self catering which was our preference. Good shower. A very good three night stay with friendlyl and considerate owners who were helpful throughout.
Stayed in January 2024
Reviewed: 10 January 2024
Daniel
New ZealandNa
Beautiful, clean and amazing views
Stayed in January 2024
Reviewed: 30 December 2023
Nicole
AustraliaHot tube
Stayed in December 2023
Reviewed: 11 December 2023
Barbara
AustraliaLovely view from a well appointed unit. Loved Russell
Stayed in December 2023
Reviewed: 19 November 2023
Ruth
New ZealandHaving to go home
The hosts were most welcoming and really made our stay fabulous. The unit had little treats from plush robes and even some choccy fish 🐟 😋 thanks 😊
Stayed in November 2023
Reviewed: 16 November 2023
Matt
United States- Property photos don’t reflect how amazing this place and don’t do it justice! It feels like some finishings and room featured have been upgraded since they were taken. I almost didn’t book, waffling between two other options – I’m so glad I chose the Bellrock Lodge!
- West-facing views where each en-suite room includes a large balcony, huge French doors that open out to enjoy the majestic sunset over the Russell/Paihia harbor (patio umbrella and shades available if sun gets too intense) - Rooms can be configured as two twins or one king – established during room booking. - Bathroom is large, modern, and very clean. Well-designed with many amenities: two bathrobes, quality white towels incl. add’l beach/swimming towels if desired, all toiletries expected even down to bug spray. - Thoughtful and impactful small touches: EV charging capabilities; wireless chargers built into the lamps at each side of the bed with three brightness intensities; Nespresso machine with pods, milk froather AND milk for use in the fridge (tea options as well); full compliment of kitchen utensils, dishes, a toaster, kettle, etc.
Stayed in November 2023
Reviewed: 12 November 2023
Tanya
New ZealandViews and comfort and privacy
Stayed in November 2023
Reviewed: 9 November 2023
Debrin
New ZealandBed was a little soft for us
Great studio style room, very clean and well maintained
Stayed in November 2023
Reviewed: 9 November 2023
Bruce
United KingdomNothing.
The location was excellent, far enough up the hill to get a spectacular view from our balcony and only 10 minutes slow walk into the town centre. Our hosts Catherine and Tony were very friendly and helpful. Our room was spotlessly clean. Our bed was very comfortable. We loved Russell with it's excellent restaurants and cafes.
Stayed in November 2023
Durban, South Africa
Bassano del Grappa, Italy
Kiotari, Greece
Agrigento, Italy
Sa Pa, Vietnam
Gangtok, India
Goyang, South Korea
Odesa, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content