4 Sydney Street, 9300 Queenstown, New Zealand
#12 of 83 hotels in Queenstown
Guests' ChoiceBased on 455 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 16 March 2023
Brittany
CanadaThe view was of a side street
Beautiful front entrance and restaurant
Stayed in March 2023
Reviewed: 2 March 2023
Steve
New ZealandGreat bed. Boutique hotel with a good vibe and character.
Stayed in March 2023
Reviewed: 1 March 2023
Vicky
AustraliaThe location is perfect as you can leave your car parked on the street outside of the hotel and wonder in to town.
Stayed in February 2023
Reviewed: 26 February 2023
Debbie
New Zealandglass shower screen over bathtub swung out so water got everywhere each time you showered - we jammed this in with a flannel but other than that everything was great
Bed very comfy, room well kitted out and comfy, lots of space. Cleaning daily, friendly staff, short walk to town
Stayed in February 2023
Reviewed: 22 February 2023
Daniel
United StatesErica gave me bad customer service.
Great location. Good complimentary breakfast and cocktail hour.
Stayed in February 2023
Reviewed: 10 February 2023
Christine
United Stateshad to learn to be my own barista! nbd. awesome place!
decor was great; common area well appointed and warm.
Stayed in February 2023
Reviewed: 9 February 2023
Stephanie
AustraliaAll the dark green paint was a bit much!
Helpful staff, good location, happy hour wine and nibbles in the evening, nice continental breakfast and the hotel looked after our luggage while we did the Milford Track
Stayed in February 2023
Reviewed: 7 February 2023
Genevieve
AustraliaThe fan in the bathroom was very loud.
The team were very friendly and the room was beautifully decorated!
Stayed in February 2023
Reviewed: 1 February 2023
Keith
United KingdomNothing
This is a seriously good place to stay.
Stayed in January 2023
Reviewed: 27 January 2023
Marieke
Netherlandsthe room, the location, the staff and the extra small gifts like free laundry & happy hour
Stayed in January 2023
Reviewed: 14 January 2023
Quentin
New Zealandluggage stored but not left collection as arranged
everything including service, decor and happy hour
Stayed in January 2023
Reviewed: 13 January 2023
Emma
AustraliaWonderful staff, facilities, breakfast- exceeded out expectations
Stayed in January 2023
Reviewed: 9 January 2023
Nicola
New ZealandGreat staff, very friendly and helpful. We stayed before tramp and after tramp. Both rooms were lovely, quirky and very comfortable. Guest lounge with tea/coffee, soft drinks and lollies!!! Happy hour everyday with free drinks. Great way to meet other guests. Close enough to easily walk to town but quiet. Highly recommend.
Stayed in January 2023
Reviewed: 2 January 2023
Wayne
Australianothing
Great location and staff king size bed super comfy
Stayed in January 2023
Reviewed: 30 December 2022
Natalie
AustraliaWe felt it lacked some of the finer details. Such as our room didn’t have milk or adequate tea and coffee (but they had tea and coffee facilities downstairs which was great!) and I was a bit sad that our spa bath didn’t work..
The happy hour was great! Nice to meet other travellers. The hotel was very artsy and unique. Very homely and clean. It was a very nice stay! Coffee machine was a good touch.
Stayed in December 2022
Reviewed: 27 December 2022
Karen
New Zealandkarate chops on beautiful cushions! This is a dated design trend and wrecks the lovely fabrics. No more cushion violence!
very clean, comfortable bed. Staff were very friendly and helpful. very central location. yummy snacks and very nice complimentary organic juices and soda waters
Stayed in December 2022
Reviewed: 10 December 2022
Charlie
AustraliaAbsolutely fantastic hotel and stay!
Stayed in December 2022
Reviewed: 8 December 2022
San
Singaporeproperty was perfect. loved the happy hour to try some NZ wine.
The property was slick and chic. most importantly, it was clean and modern.
Stayed in December 2022
Reviewed: 7 December 2022
Gareth
New ZealandWifi wasn't great
Very comfortable room, fully kitted out, with a lovely view
Stayed in December 2022
Reviewed: 2 December 2022
Errin
AustraliaNothing
This place is special. The photos do it justice, just stunning and such an interesting hotel. it’s a treat being in the space. The staff are wonderful and the location was excellent, just a short walk to town (about 5 mins).
Stayed in September 2022
Reviewed: 29 November 2022
Linda
United Statesthe location is fabulous! the rooms are ultra comfy and stylish- the staff was wonderful
Stayed in November 2022
Reviewed: 17 November 2022
Janet
AustraliaAmazing staff who were very friendly, helpful and personable. We arrived at the front of the property and were greeted by Alex who quickly helped us with our bags whilst I parked the car, within a couple of minutes Alex was back with an umbrella to shade us from the sun whilst walking from the car to reception, what a gentleman he was. Sasha who worked on reception was a delight and would greet us with a smile every day we saw her. The hotel had a happy hour each night between 5-6pm which encouraged guests to meet and greet each other over a selection of wines, beer and soft drinks together with a selection of nuts. The hotel location was very convenient and only a 5 minute walk in to the centre of town and the rooms were very clean with very comfortable beds and pillows.
Stayed in November 2022
Reviewed: 14 November 2022
Helen
AustraliaWhen you go inside the hotel it’s quite a surprise. The décor is quite unique and very thoughtful. we had a big room which was so cosy it felt like a lovely cocoon
Stayed in November 2022
Reviewed: 13 November 2022
Frances
United StatesParking might’ve been a problem had we arrived later, but as it was we were able to park on the street quite easily.
Staff was excellent! Very professional, personable, helpful. Outdoor patio was lovely. Bed was extremely comfortable—best sleep of our trip so far. Close to dining & craft fair.
Stayed in November 2022
Reviewed: 9 November 2022
Vanessa
New ZealandBed could've been firmer. Would have loved a little teapot and Leaf tea to go with gorgeous tea cups:)
Classy Boutique hotel with fantastic decor. Service by Alex exceptional. Loved the bar/lounge area with complimentary bar and happy hour and the help yourself Lolly Jars!
Stayed in November 2022
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