67-69 Whittaker Road, 3010 Rotorua, New Zealand
#87 of 139 Holiday rentals in Rotorua
Guests' ChoiceBased on 659 hotel reviews
7.5Cleanliness
8.0
Comfort
7.8
Location
8.4
Facilities
7.7
Staff
8.4
Value for money
7.6
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End of dialog contentReviewed: 7 June 2024
S
New ZealandWould have been nice if the coffees and sugars were replenished
Stayed in June 2024
Reviewed: 6 June 2024
Laneesha
New ZealandThe rooms upstairs are quite small compared to what they look like in the photos especially when you have a child/children, wifi wasn’t too great so still had to use our data. We were out all day on both days so didn’t mind that the room was small.
Very close to everything, nice and hot mineral pools, quiet location, close to the lake, the room was good value for money
Stayed in June 2024
Reviewed: 17 May 2024
Mauao
New ZealandNeighbouring rooms were clearly heard. With one side getting up real early for a sports tournament and the other side getting in late, both making lots of noise, there was no chance of a sleep in or early to bed. That was just the weekend, the weekdays were much better
The hot spas of varying temperatures were beautiful. I could bring my dog and didn’t need to worry about a dog sitter. Able to cook meals, and it was a decent basic accommodation with everything you need, affordable and in a good location close to the luge, ziplines, paradise valley.
Stayed in April 2024
Reviewed: 5 May 2024
Nadine
New ZealandFree limited WiFi erratic. No flannels provided - just 1 towel/person. No fresh towels or tea towels or toilet paper or tea & coffee even though we stayed 6 nights so we had to buy our own from the supermarket. No venting system over cooktop in kitchen to remove vapours when cooking. Bunk uncomfortable
Thermal pools had a lovely setting and were very relaxing, steam oven was fun to cook our dinner in, quiet environment, comfy double bed, access to lake, clean accommodation, grassed outside spaces, good swimming pool
Stayed in April 2024
Reviewed: 2 May 2024
Nicole
IrelandSome pretty directive emails after we booked to let us know special instructions for arrival, but it all worked fine. If you don't stay in a room with a toilet it might be a bit of a walk in the night. Also loose gravel on the road so bring jandals to wear around the site. Room smaller than on website, all the upstairs rooms were small, so just don't plan to spend lots of time in it with kids!
Three mineral pools, one super hot and the other two you could stay in for ages. We stayed in a room with a kitchenette and a toilet so didn't use either the shared kitchen or bathroom facilities. Our room was clean, the sheets were great, the heating was so warm I had to turn it off (in autumn), the towels were very clean, and it had everything - dishwashing liquid, tea towel, hand soap - we didn't need to bring anything. We cooked in the steam cooker and it was great. Staff were helpful and friendly. Saturday night was busy but no noise disturbed us. Walkable to nice coffee shop called third space.
Stayed in April 2024
Reviewed: 29 April 2024
Sarah
New ZealandThe bathroom wasn't clean and needed a deep clean of the shower
It was great location and good for hot pools and swimming for the kids. Good beds and houses alot for the price
Stayed in April 2024
Reviewed: 28 April 2024
Willimina
New ZealandHad no problem
Spas and pool
Stayed in April 2024
Reviewed: 26 April 2024
Paramartha
New ZealandThe hot pools were nice and definitely clean but the whole area needs maintenance overall. All the facilities are working but it has a shabby feel to it which would cost a lot overall. The room could do with a thorough clean. Good clean sheets but the kitchen needed a real clean.
The location was great and close to the lake. There was rubbish at the lake side that could have been picked up but there didn't seem to be enough staff to do extras.
Stayed in April 2024
Reviewed: 25 April 2024
Hamish
New ZealandThe pool close very early at 9pm
Good value, provided all the essentials.
Stayed in April 2024
Reviewed: 25 April 2024
Josie
New ZealandIn winter you would need more bedding for the bunks or advice to bring more. In summer would be extremely hot due to the position of the room there is minimal airflow. Would benefit from cooling system. Fan did not do anything when we arrived and it had been closed up. Locking fly screens on windows would allow you to leave windows open when away. Again it is very stuffy if have to close everything up. Some hooks to dry towels on as need to reuse them. Fridge is so cold it froze everything so needs to be turned down a bit.
Parking was good until someone parked in our space. Thermal pools, pools and playground Clean showers and toilet. Alternate toilet by the pool. Basic kitchen facilities were fine.
Stayed in April 2024
Reviewed: 21 April 2024
Holmes
New ZealandPerfect
Stayed in March 2024
Reviewed: 8 April 2024
Carlyn
New ZealandA bit more cleanliness with bathrooms, but were acceptable. If staff could please check the cars parking in front of units. We were warned severly of only parking our car in our spot, but when we came back late, we had people parking in our spot that was easily avoidable with their details on the dashboard clearly showing another site number. We had to run the risk of getting towed in the visitor carpark as no one answered the after-hours phone.
Liked the privacy and provided ammendities in unit.
Stayed in April 2024
Reviewed: 6 April 2024
Valentina
United States· There was no WiFi, although ‘free WiFi’ was listed at the time I booked the room. I noticed they have just updated it to ‘charges apply’ on the site, as there were lots of complaints about that. I’m an avid traveler, and have never encountered this problem. I rely exclusively on wifi when I travel, and this was the very first time I had to get the international package, which was an unplanned expense. In this day and age, it is ridiculous to be charging for wifi. P.S. I think the property would have a higher ranking if it wasn’t for the lack of WiFi.
Cosy Cottage is on the lake, with hot pools and close to town. It’s clean and fairly comfortable for the money (some people might find the rooms small, but we were ok). The kitchen had everything we needed. The property is well-maintained. 10-15 min walk to town. Convenient stores nearby. My friend and I loved the pools and sitting by the lake at the sunset.
Stayed in March 2024
Reviewed: 6 April 2024
Valentina
United StatesThere was no WiFi, although ‘free WiFi’ was listed at the time I booked the room. I noticed they have just updated it to ‘charges apply’ on the site, as there were lots of complaints about that. I’m an avid traveler, and have never encountered this problem. I rely exclusively on wifi when I travel, and this was the very first time I had to get the international package, which was an unplanned expense. In this day and age, it is ridiculous to be charging for wifi. P.S. I think the property would have a higher ranking if it wasn’t for the lack of WiFi.
Cosy Cottage is on the lake, with hot pools and close to town. It’s clean and fairly comfortable for the money (some people might find the rooms small, but we were ok). The kitchen had everything we needed. The property is well-maintained. 10-15 min walk to town. Convenient stores nearby. My friend and I loved the pools and sitting by the lake at the sunset.
Stayed in March 2024
Reviewed: 4 April 2024
Christiane
SwitzerlandWi-Fi was poor, rarely available
The 2 hot pots
Stayed in April 2024
Reviewed: 2 April 2024
Chi
Hong KongWe found the hot pools very relaxing, should stay here for more than 1 day next time and may try the camping facilities.
Stayed in March 2024
Reviewed: 30 March 2024
Diane
United StatesN/A
Loved the hot pools
Stayed in March 2024
Reviewed: 24 March 2024
Christopher
New ZealandDidn't use the facilities. Found the bed very short. 1.8m long.
Stayed in March 2024
Reviewed: 24 March 2024
Julia
New ZealandThe cabins were a lot smaller than anticipated and also the bunk bed was very uncomfortable.
The holiday park had a nice, relaxed family feel about it
Stayed in March 2024
Reviewed: 22 March 2024
Glen
AustraliaLimited wifi
the Thermal pools
Stayed in March 2024
Reviewed: 11 March 2024
Tanikka
AustraliaThe hot pools were absolutely amazing. Great washing facilities. Showers and toilets were always available and clean. Close to town.
Stayed in March 2024
Reviewed: 9 March 2024
Simone
New ZealandThe walk to the lake - the pathway was pretty rough for my mom who is disabled. She really struggled. Although having said that, I don’t think it was part of Cozy Cottage land so perhaps not within their rights to maintain it.
It was lovely and clean. The grounds were tidy and accessible. The steam area was awesome. We steamed some food for dinner. Cooked well and fell off the bone. The hot pools were great. One was very hot and the other was reasonably warm.
Stayed in March 2024
Reviewed: 9 March 2024
Brianna
AustraliaOur toddler could reach the door handle to our cabin and easily let himself out on to the road. Just meant we couldn’t relax as we needed to be on constant guard for that (especially after he realised he could do it and it became a game!).
The 2 bedroom cabin was actually better in person than the photos online suggested. Beds were comfy and kitchenette was clean and useful. Loved being able to walk around the park with our toddler who needed to get outside. Staff were very friendly and helpful. Location was great.
Stayed in March 2024
Reviewed: 4 March 2024
Kaitlin
Australiafan in the room was really loud/too strong and can’t have windows open at night when lights are on due to lake flies
good amount of bathrooms/showers hot pools were nice to use would be good for families
Stayed in March 2024
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