23 Rawene Road Birkenhead, 0626 Auckland, New Zealand
#11 of 182 hotels in Auckland
Guests' ChoiceBased on 1231 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
8.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Tom
AustraliaClean, modern, good location
Stayed in May 2024
Reviewed: 22 May 2024
Mayank
New ZealandThe floor was a little slippery and could use a better cleaning product
Everything was great, the rooms were pretty nice
Stayed in May 2024
Reviewed: 21 May 2024
Mark
New Zealand2 single beds
Super clean, great location, really modern and amazing staff
Stayed in May 2024
Reviewed: 21 May 2024
Julie
New ZealandVery clean and great staff.
Stayed in May 2024
Reviewed: 21 May 2024
Beejays
New ZealandGreat facilities, excellent location, nice and handy to shops and restaurants. Clean, tidy and moden.
Stayed in March 2024
Reviewed: 21 May 2024
Sally
New ZealandNothing
Very clean nice apartment
Stayed in May 2024
Reviewed: 19 May 2024
Erena
New ZealandAwesome staff. Really clean apartment and perfect for our family. Close to really good resteraunts and the Highbury Super Park for our kids. Will stay again.
Stayed in May 2024
Reviewed: 17 May 2024
Laura
New ZealandAmazing and will be back.
Stayed in May 2024
Reviewed: 17 May 2024
Casey
New ZealandNothing, I always stay at this property when in Auckland
Self contained, clean, friendly & convenient.
Stayed in May 2024
Reviewed: 13 May 2024
Rebecca
New ZealandCouldn't find any water glasses.
Full facilities. Quiet, clean, comfortable.
Stayed in April 2024
Reviewed: 5 May 2024
Alston
New ZealandNot enough mirrors. The only mirror was in the bathroom. Would have been nice to have another one atleast in the main bedroom. Also would have been nice to have 2 ply loo paper.
The apartment was spotless & very comfortable
Stayed in May 2024
Reviewed: 1 May 2024
Ivan
AustraliaNothing, everything was fantastic.
This place well exceeded my expectations. The room was very comfortable, absolutely spotless and top-notch quality. Location was superb, lots of restaurants and shops nearby.
Stayed in April 2024
Reviewed: 30 April 2024
Tania
New ZealandBed in room 8 was really hard and uncomfortable Could also do with decent tea and coffee
Love the location and the apartments
Stayed in April 2024
Reviewed: 30 April 2024
Frances
New ZealandWe all found that we had sore backs the next day after sleeping on the beds. Found it strange that netflix was available on tv in master bedroom but we couldn't access it because no password was provided. but my grandaughters enjoyed going on utube.
I liked all the appliances and that the laundry powder & dishwashing powder was supplied, plus the toiletries were good too. Executive suite was wonderful for myself & my 2 grandaughters. It was good to have a full size fridge too. Fantastic view night & day off balcony. I would recommend.
Stayed in April 2024
Reviewed: 28 April 2024
Daniel
New ZealandKitchen equipment slightly lacking, no tea towels either.
Value for money, comfortable beds
Stayed in April 2024
Reviewed: 27 April 2024
Lu
New Zealandrecepton closed too early, need more parking space
excellent motel, bright, clean and new. friendly stuff beautful view.
Stayed in April 2024
Reviewed: 24 April 2024
Tyrrell
New ZealandN/A
N/A
Stayed in April 2024
Reviewed: 22 April 2024
Maxine
AustraliaOur unit had a fully equipped kitchen , washer and dryer and the bed was very comfortable. Easy access to underground car-park , the staff were all very friendly and helpful. We had a wonderful stay and the property is a very easy walk to shops and restaurants.
Stayed in April 2024
Reviewed: 21 April 2024
Katherine
AustraliaThe wifi is hard to get and slow. The car parking at the back is also a bit tight to manoeuvre in and out if you have a large vehicle.
I like that it’s clean and the beds were firm. The tea and coffee facilities was great and I loved that they had a heated towel rack. Great location and quiet at night.
Stayed in April 2024
Reviewed: 21 April 2024
Joanne
New ZealandQuiet location , the room was spacious. The bed was comfortable and the shower water pressure was great . Fabulous view of the city from my room .
Stayed in April 2024
Reviewed: 20 April 2024
Trevor
AustraliaIt didn’t have free champagne
Close to shops and about 40 restaurants We’ll designed apartments easy parking Would recommend
Stayed in April 2024
Reviewed: 15 April 2024
Kim
AustraliaThe location was fantastic. Great restaurants, close to motorway. The apartment was great size. Enjoyed our stay. Thank you 😊
Stayed in April 2024
Reviewed: 11 April 2024
Kerehi
New ZealandRooms are large and have everything you need. Location is ideal, within walking distance from food spots & grocery stores. Staff were super friendly and accommodating!
Stayed in April 2024
Reviewed: 9 April 2024
Nicola
New ZealandThe wifi was weak.
It was an amazingly clean, modern, large apartment.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content